Roxy's Island Grill

The best in the west by far

Our first visit:
Took a really long time (45+ min), the atmosphere was pretty quiet aside from employees bickering about what was where and in the end the staff ended up handing us a leaky to go bag because all the sauces had opened up inside before they even handed it to us. The chicken was undercooked as well which ruined the whole meal for 1 of 2 people. Thought maybe it was just an off day for Roxy's and shrugged it off.

Our second visit:
Mobile Order 3:26pm, arrived at 3:56pm (30 minutes later). I was told it would be 5-7 minutes longer.. it was 20 additional minutes waiting in the lobby.

What followed was almost comical as 4 customers came in right behind to pick up to Mobile Orders and were all told it would be 5-7 minutes, yet none of them got their food while I was there for the 20min.

Overall:
It takes them about 50 minutes (or more) to prepare orders, they seem to always be so far behind that they tell every guest it'll be about 3-5 minutes yet it's definitely closer to that 15-20 minutes range. The staff seems pretty combatant between each other, not to mention disorganized. This leads the overall atmosphere to be pretty dismal with so many people sitting around the lobby waiting in silence, no one eating.

We probably won't recommend or be back.

Atmosphere: 1

Food: 3

Service: 2

Classic lunch plates with lots of protein choices. The garlic chicken is AMAZING!!!

Atmosphere: 5

Food: 5

Service: 5

Ordered 2 plate lunches, both were given to us ice cold. The meat went from the fridge, to the carryout container...... So much for this location :(

Atmosphere: 3

Food: 1

Service: 1

Great spot for some tasty food!

Atmosphere: 5

Food: 5

Service: 5

Lost my order somehow between the register and the kitchen, had to wait an hour for food

Service: 1

If you're looking for a fantastic dining experience in Beaverton, look no further than Roxy's Island Grill! From the moment I walked in, I was greeted with a warm, welcoming atmosphere that set the tone for a great meal. The food is absolutely delicious – Hungry for a quick, inexpensive meal and was not disappointed! Lots of chicken, two scoops of rice and a serving of friend noodles. Aside from that, the menu appears to offer a great variety. Everything I ordered was perfectly cooked, quick online ordering and tasted great.

The service was top-notch as well. Our server was attentive, friendly, and knowledgeable, making sure we had everything we needed and ensuring our experience was enjoyable from start to finish. Plus, the prices are incredibly reasonable, especially considering the quality and portion sizes of the meals.

Roxy's Island Grill is a true gem in Beaverton – great food, amazing service, and fantastic value!

Atmosphere: 5

Food: 5

Service: 5

I love this location with all my heart. I come so often some of the staff recognizes me that I don't even have to say my name before they grab my order. Very sweet folks that work there. Love the food and my experience each time.

Atmosphere: 5

Food: 5

Service: 5

Sweet Garlic chicken tasted like old, refrigerated then fried 3 more times to reheat. Definitely concerning on quality and freshness. So bummed because I used to love this place so much, but now I don’t trust how clean or fresh it is.

The chicken is so chewy that it is like jerky. There’s crispy and then there is jerky. And old oil smell. No sauce or real flavor to it because I think it’s been reheated multiple times.

Waste of my money and time.

Aloha, Roxy’s. 😢

Atmosphere: 1

Food: 1

Service: 2

Grilled chicken are excellent, well done, none aren't under cooked. Good source of alternative protein. Service are friendly fast.

Parking: You can find parking space in near surroundings area.

Wheelchair accessibility: Yes, with desinate handicap parking

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Saimin Plate, Garlic Chicken with Mac Salad and Rice Kimchi, Sweet Garlic Chicken, Teriyaki Chicken, Shoyu Chicken, Macaroni Salad, Teriyaki Beef Sandwich

Pros: Delicious food

Cons: Being forced to hear Ellen DeGeneres scream at 500 dB everytime I come in here. Seriously enough with the fish movie.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Macaroni Salad

The place has aloha vibes good food kind and respectful staff they have ribs,rice,noodles and musubi if anyone wanted to ask each dish is about 8-23 dollars if I had more money coming in it would have been my everyday. I had photos but my phone broke and had gotten a new one will provide photos later

Vegetarian options: The only stuff I would say there is rice and other stuff like soy sauce but I'm not an expert and I'm not vegan so sorry for not giving more info

Dietary restrictions: They do have diet options people can get only meat dishes but it costs more as it's a meat only diet or a vegetable diet will little to no meat

Kid-friendliness: They always have finding Nemo playing on the tv

Wheelchair accessibility: There are spots in the parking lot where there are wheel chair ramps and the people can help open the push open doors

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shoyu Chicken Teriyaki, Garlic Chicken with Mac Salad and Rice Kimchi, Teriyaki Chicken, Chicken Katsu Place, Kalbi Chicken, Fried Noodles, Kalua Pig

"The sweet garlic chicken and loco coco are the best. They are really delicious!"

Atmosphere: 5

Food: 5

Service: 5

Just tried the orange chicken with pineapple. Disaster. The chicken was very dry, tough and stringy with little to no orange flavor and there was no pineapple in the dish at all. I've been very happy with Roxy's food in the past but this was pretty much inedible and went in the trash. Very disappointing and will cause me to think hard before going back.

Food: 1

Service: 3

This is an updated review from my last one. We had a really terrible experience when we did an online order. Our food wasn’t made correctly. It wasn’t edible and I posted my experience on Google and the owner was very kind and gracious and replied to our experience. We emailed him, and he was very gracious and refund us our purchase, but I honestly would rather have a good quality food and a good experience, but I don’t think I’ll be coming back as a customer and I know he mentioned he will be putting that cook on leave until he gets proper training. I honestly don’t blame the owner. I think it takes certain people to wanna do their job at its best and not every job is suited for everybody. But I do appreciate the owner reaching out and doing the right thing. I try to support local businesses and the fact that I live really close to that location. I thought it was convenient, but I think this is a lesson learned and just because you trained someone to do a certain task or it’s qualified to do it doesn’t mean they’re gonna put love and effort into doing it. This is my honest review.

Atmosphere: 2

Food: 1

Service: 4