One person on shift they had the store locked so they could go to dairy Mart to get themselves something they were out of multiple items that go on sandwiches the reasonable thing would have been just to close the store for the day
Atmosphere: 2
Food: 2
Service: 2
Tyler Fluegel
Employees are clearly high on more than one occasion. I don't mind you taking the edge off but don't nod off in my sandwich please thanks.
Atmosphere: 1
Food: 3
Service: 1
VnΩmxly
Been coming here off and on for 2 years my recent few visits have had very different quality in terms of food and employees, last time I came my tomatoes were mushy and sour and my lettuce was brown, time before that was great food was awesome and the guy working was super nice, time before that it was just a girl working she was in the back on her phone watching YouTube or something she came out didn't speak or anything didn't say anything the whole time I ordered just stated blankly which was a little weird but ok the food was decent same issues with the lettuce, time before that was late at night I came in and the employee was hanging out front with some friends who visited work I think after I entered the building she entered in about a minute later with her friends still outside, as someone who's worked night shifts I get it once you finish everything it can be cool to chill out for some hours but still it felt weird i don't see why they couldn't have just sat inside or she could have went inside the second I pulled up
Atmosphere: 4
Food: 2
Service: 2
Melinda LeFevre
Very poor service. Do not come here if you have a limited lunch break. I placed a mobile order at 12:00 exactly and 30 minutes later my sandwich wasn't even started, despite the app saying my order would be ready by 12:20. The employee took several orders before mine which ultimately led to me missing my lunch break, I was left with only one option and that was to get a refund. What's the point of a mobile ordering system if your order doesn't have priority? I wish zero stars was an option.
Atmosphere: 1
Food: 1
Service: 1
Brandon Shaw
Great customer service. Way too slow for lunch time.
Atmosphere: 5
Food: 5
Service: 5
Laird Henry
My sandwich artist was like 15 years old and my sandwich was sub par.
Atmosphere: 1
Food: 1
Service: 1
hugo torres moreno
The place is a little dirty and the staff's clothes are very dirty, the vegetables don't look fresh and everything is very messy and I didn't like the way they prepared it, an inspector has to go and check that everything is ready.
Atmosphere: 1
Food: 2
Service: 1
Kodi Mesillas
Not only did they forget items on my sandwich, they gave me things I didn’t even ask for
Atmosphere: 2
Food: 2
Service: 1
Joseph acheampong
Wonderful service fast positive staff very helpful easy going
Atmosphere: 5
Food: 5
Service: 5
Bobbi Pratt
My husband and I go to this location as this is the closet one to us that still takes the coupons. We came when their oven wasn't working but we were still able to get the sandwiches we wanted and they gave us the cookies we ordered (3)for free. I think they did this because of the oven being broken and we didn't get the actual bread we really wanted. But all in all, the servers were really nice and our food was good as always.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Italian, The Outlaw Footlong Regular Sub, Cookies
Sandwiches are good and always made the way I want them even when ordering online or thru the app. The only real issue is the young teenage workers that have longer hair do not wear hair nets and one of the young men wears his hoodie with his hood up and in view of customers. More training is needed or at least reminders hair nets, gloves, and appropriate attire when on the job is necessary.
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki, Oven Roasted Turkey & Ham Footlong Pro Double Protein
Curtis Riley
So placing an online order actually makes you less of a priority. I entered the store when the app said it was ready and it was most definitely not I had to sit there and watch them make everyone's sandwiches that were in line before they started on my order. I asked why the app says it's ready when it's clearly not and an employee said they don't know they don't control that. So I think this is a HUGE issue. DO NOT TELL ME MY FOOD IS READY IF ITS NOT.
Tomoko Nakajima
I learned that this specific Subway store is 24 hours open. When I go out hiking or paddling in very early morning, almost all other Subway stores are closed except this!!
Atmosphere: 5
Food: 5
Service: 5
xYz
Went in for a sandwich. Left with a sandwich and a story about one of the workers' abusive parents…. The food was good tho
EЯиʂɬ
Title: "Staffing Woes During Peak Hours"
During my recent visit to [Subway], I couldn't help but notice a recurring issue during their busiest hours. Despite the influx of customers, there was consistently only one staff member on duty. This resulted in lengthy wait times and frustrated patrons, as the lone employee struggled to keep up with the demand.
In such a fast-paced environment, it's essential for businesses to adequately staff their premises, especially during peak hours. By having two employees available to serve customers during these busy times, [Subway] could ensure a smoother and more efficient experience for everyone.
While the quality of service and products at [Subway] remains commendable, addressing this staffing issue would undoubtedly enhance the overall customer satisfaction and streamline operations during hectic periods.
One person on shift they had the store locked so they could go to dairy Mart to get themselves something they were out of multiple items that go on sandwiches the reasonable thing would have been just to close the store for the day
Atmosphere: 2
Food: 2
Service: 2
Employees are clearly high on more than one occasion. I don't mind you taking the edge off but don't nod off in my sandwich please thanks.
Atmosphere: 1
Food: 3
Service: 1
Been coming here off and on for 2 years my recent few visits have had very different quality in terms of food and employees, last time I came my tomatoes were mushy and sour and my lettuce was brown, time before that was great food was awesome and the guy working was super nice, time before that it was just a girl working she was in the back on her phone watching YouTube or something she came out didn't speak or anything didn't say anything the whole time I ordered just stated blankly which was a little weird but ok the food was decent same issues with the lettuce, time before that was late at night I came in and the employee was hanging out front with some friends who visited work I think after I entered the building she entered in about a minute later with her friends still outside, as someone who's worked night shifts I get it once you finish everything it can be cool to chill out for some hours but still it felt weird i don't see why they couldn't have just sat inside or she could have went inside the second I pulled up
Atmosphere: 4
Food: 2
Service: 2
Very poor service. Do not come here if you have a limited lunch break. I placed a mobile order at 12:00 exactly and 30 minutes later my sandwich wasn't even started, despite the app saying my order would be ready by 12:20. The employee took several orders before mine which ultimately led to me missing my lunch break, I was left with only one option and that was to get a refund. What's the point of a mobile ordering system if your order doesn't have priority? I wish zero stars was an option.
Atmosphere: 1
Food: 1
Service: 1
Great customer service. Way too slow for lunch time.
Atmosphere: 5
Food: 5
Service: 5
My sandwich artist was like 15 years old and my sandwich was sub par.
Atmosphere: 1
Food: 1
Service: 1
The place is a little dirty and the staff's clothes are very dirty, the vegetables don't look fresh and everything is very messy and I didn't like the way they prepared it, an inspector has to go and check that everything is ready.
Atmosphere: 1
Food: 2
Service: 1
Not only did they forget items on my sandwich, they gave me things I didn’t even ask for
Atmosphere: 2
Food: 2
Service: 1
Wonderful service fast positive staff very helpful easy going
Atmosphere: 5
Food: 5
Service: 5
My husband and I go to this location as this is the closet one to us that still takes the coupons. We came when their oven wasn't working but we were still able to get the sandwiches we wanted and they gave us the cookies we ordered (3)for free. I think they did this because of the oven being broken and we didn't get the actual bread we really wanted. But all in all, the servers were really nice and our food was good as always.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Italian, The Outlaw Footlong Regular Sub, Cookies
Restaurantji Recommends
Sandwiches are good and always made the way I want them even when ordering online or thru the app. The only real issue is the young teenage workers that have longer hair do not wear hair nets and one of the young men wears his hoodie with his hood up and in view of customers. More training is needed or at least reminders hair nets, gloves, and appropriate attire when on the job is necessary.
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki, Oven Roasted Turkey & Ham Footlong Pro Double Protein
So placing an online order actually makes you less of a priority. I entered the store when the app said it was ready and it was most definitely not I had to sit there and watch them make everyone's sandwiches that were in line before they started on my order. I asked why the app says it's ready when it's clearly not and an employee said they don't know they don't control that. So I think this is a HUGE issue. DO NOT TELL ME MY FOOD IS READY IF ITS NOT.
I learned that this specific Subway store is 24 hours open. When I go out hiking or paddling in very early morning, almost all other Subway stores are closed except this!!
Atmosphere: 5
Food: 5
Service: 5
Went in for a sandwich. Left with a sandwich and a story about one of the workers' abusive parents…. The food was good tho
Title: "Staffing Woes During Peak Hours"
During my recent visit to [Subway], I couldn't help but notice a recurring issue during their busiest hours. Despite the influx of customers, there was consistently only one staff member on duty. This resulted in lengthy wait times and frustrated patrons, as the lone employee struggled to keep up with the demand.
In such a fast-paced environment, it's essential for businesses to adequately staff their premises, especially during peak hours. By having two employees available to serve customers during these busy times, [Subway] could ensure a smoother and more efficient experience for everyone.
While the quality of service and products at [Subway] remains commendable, addressing this staffing issue would undoubtedly enhance the overall customer satisfaction and streamline operations during hectic periods.
Atmosphere: 3
Food: 3
Service: 3
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