Sometimes the sushi on the conveyor isn't perfectly fresh, but that's to be expected. The servers are great and happy to take an order if there's something specific you need. We've been lots of times and would recommend!
Gene Kailiuli
At sushi zen and waiting to long on an order. I tried walking g up to check on my order. They waitress walked away from me and helped another customer. The First Lady said it was almost ready but that was 15 minutes ago. I pretended to sleep on the bench to see if they would address me. Nope. Floors were dirty.
Dulan Weerasinghe
Their sushi is okay. Comparable to other places I would say they are above average. Tipping culture in the USA became uncontrollable after the pandemic and this is one of the restaurants that adopted the extra high tipping.
philip kuylman
I stopped in to get a takeaway order, it took 20 minutes for someone to take my order. I love the food here, but this was my worst experience đ«. I feel really bad but for the first time in years, I didn't leave a tip. Sorry red. I felt ignored.
Stevannie Pass
This is an exceptional place, the staff was so nice and the food is exquisite. Would go again!
Sam S
Sushi was nice, pricing was reasonable.
Martha Campos
This place is amazing, the food is great the place is a bit small for small groups but however, the service sucks. I donât understand why they post that they close at 9pm, but they canât cook you anything for take out past 8:45. It would be very nice if this information is out there for those who would like a quick bite.
Jose M.
I like to try new sushi places as my family love sushi until i find my spot here in Oregon. Well this place is pretty good overall.. would I comeback.? Yes i will.. would I recommend to friends and family. Definitely.. ??
Atmosphere: 5
Food: 5
Service: 5
Thuong Le
*Overcharging Issues* I donât want to hurt their Google business rating, so I gave overall 3 stars, as I know the hard work that goes into running a restaurant. But honestly, I feel very disappointed. My kids like to come here, so itâs difficult for me to write this. Unfortunately, we noticed a pattern of being overcharged, especially when ordering items directly from the waitstaff along with selections from the sushi belt.
For example, a "special order" (ordered with the waitstaff) was placed on a "regular plate" by the cook, but when it came time to pay, we were charged twiceâonce for a regular plate (count on the table) and again as a special plate (on the table order check.) This meant we were paying more than we should. At first, I thought it was a one-time mistake, but after a few times of feeling our bill didnât add up, I began taking pictures and double-checking. Sadly, it was evident that we were being overcharged for items more than once, and under different prices.
After we noticed this, we spoke up and took a break from visiting, hoping it would be resolved. When we recently returned after months not coming here for sushi, we double-checked the sushi plates, took pictures, did the math before paying, and found the same issue. My son and I spoke with the cashier about it again, but I donât know if this is intentional or an operation issue that needs fixing. Either way, itâs frustrating, and I don't know how many other customers may be unknowingly overpaying. I noticed a 2-star review for this place from customer D. Skinta from 5 years ago talking about this overcharging issue.
I truly hope the owners see this feedback. I believe all customers deserve to feel valued and respected. The restaurant industry is challenging enough; it's not worth it to lose your customers over overcharging issues.
Averi Henderson
We have been to this location many times and have gotten great service in the past, however I need to state that when we came in tonight, for a birthday dinner (because we knew that this location would be perfect for it) we received borderline nonexistent service aside from initially being sat down. We understand it was busy but this was a blatant of not getting any form of service from the staff while others around us were served.
I ordered a miso soup and sauce that we enjoy eating our sushi with, and for 30 minutes we were not visited again. We were not checked on, a new party was sat beside us, fully served, and given miso soup all before we received our first order. We tried for 20 minutes to flag down the two waitresses, only to be given one sauce (when we needed two) and my miso soup order completely ignored. I had to walk up to the counter in order to get any staff to recognize we were not being served, and we were given a âsorryâ and thatâs all.
We werenât offered to have our soup brought out, or have any mistakes fixed. I explained this was a birthday dinner and again all we got was âsorryâ. The two waitresses tonight were not interested in serving us and took us leaving as just another spot to fill with another customer.
We are so very disappointed on our service and it has pretty badly ruined our faith in sushi zen, given we have been here many times in the past with great service.
Giving two starts because at the bare MINIMUM we were able to serve ourselves food, otherwise we would have not had any of our orders filled while others around us got served.
For a lite birthday lunch, spider roll and miso soup. Yummy.
Atmosphere: 5
Food: 5
Service: 5
Carrie
Cute place and quick in and out dining. The waitresses were so sweet. Good sushi and a great price. Will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
C Shine
We've been frequenting Sushi Zen for quite some time. We go when it's slow and slammed. The sushi on the carousel is always fresh and tasting good, but nothing beats asking for a fresh roll. Custom requests are accepted. Kudos to the chefs who don't make these rolls too big. They don't fall apart either, which is nice. You can tell the rice is fresh and homemade. Yayyyyy.
Atmosphere: 4
Food: 4
Service: 4
Luis Garballos
I love how fresh everything tastes. It is great to take a break from work to listen to their soft music play. It's a very relaxed environment. There has always been something new for me to taste.
Sometimes the sushi on the conveyor isn't perfectly fresh, but that's to be expected. The servers are great and happy to take an order if there's something specific you need. We've been lots of times and would recommend!
At sushi zen and waiting to long on an order.
I tried walking g up to check on my order. They waitress walked away from me and helped another customer. The First Lady said it was almost ready but that was 15 minutes ago. I pretended to sleep on the bench to see if they would address me. Nope. Floors were dirty.
Their sushi is okay. Comparable to other places I would say they are above average. Tipping culture in the USA became uncontrollable after the pandemic and this is one of the restaurants that adopted the extra high tipping.
I stopped in to get a takeaway order, it took 20 minutes for someone to take my order.
I love the food here, but this was my worst experience đ«.
I feel really bad but for the first time in years, I didn't leave a tip.
Sorry red. I felt ignored.
This is an exceptional place, the staff was so nice and the food is exquisite. Would go again!
Sushi was nice, pricing was reasonable.
This place is amazing, the food is great the place is a bit small for small groups but however, the service sucks. I donât understand why they post that they close at 9pm, but they canât cook you anything for take out past 8:45. It would be very nice if this information is out there for those who would like a quick bite.
I like to try new sushi places as my family love sushi until i find my spot here in Oregon. Well this place is pretty good overall.. would I comeback.? Yes i will.. would I recommend to friends and family. Definitely.. ??
Atmosphere: 5
Food: 5
Service: 5
*Overcharging Issues*
I donât want to hurt their Google business rating, so I gave overall 3 stars, as I know the hard work that goes into running a restaurant. But honestly, I feel very disappointed. My kids like to come here, so itâs difficult for me to write this. Unfortunately, we noticed a pattern of being overcharged, especially when ordering items directly from the waitstaff along with selections from the sushi belt.
For example, a "special order" (ordered with the waitstaff) was placed on a "regular plate" by the cook, but when it came time to pay, we were charged twiceâonce for a regular plate (count on the table) and again as a special plate (on the table order check.) This meant we were paying more than we should. At first, I thought it was a one-time mistake, but after a few times of feeling our bill didnât add up, I began taking pictures and double-checking. Sadly, it was evident that we were being overcharged for items more than once, and under different prices.
After we noticed this, we spoke up and took a break from visiting, hoping it would be resolved. When we recently returned after months not coming here for sushi, we double-checked the sushi plates, took pictures, did the math before paying, and found the same issue. My son and I spoke with the cashier about it again, but I donât know if this is intentional or an operation issue that needs fixing. Either way, itâs frustrating, and I don't know how many other customers may be unknowingly overpaying. I noticed a 2-star review for this place from customer D. Skinta from 5 years ago talking about this overcharging issue.
I truly hope the owners see this feedback. I believe all customers deserve to feel valued and respected. The restaurant industry is challenging enough; it's not worth it to lose your customers over overcharging issues.
We have been to this location many times and have gotten great service in the past, however I need to state that when we came in tonight, for a birthday dinner (because we knew that this location would be perfect for it) we received borderline nonexistent service aside from initially being sat down. We understand it was busy but this was a blatant of not getting any form of service from the staff while others around us were served.
I ordered a miso soup and sauce that we enjoy eating our sushi with, and for 30 minutes we were not visited again. We were not checked on, a new party was sat beside us, fully served, and given miso soup all before we received our first order. We tried for 20 minutes to flag down the two waitresses, only to be given one sauce (when we needed two) and my miso soup order completely ignored. I had to walk up to the counter in order to get any staff to recognize we were not being served, and we were given a âsorryâ and thatâs all.
We werenât offered to have our soup brought out, or have any mistakes fixed. I explained this was a birthday dinner and again all we got was âsorryâ. The two waitresses tonight were not interested in serving us and took us leaving as just another spot to fill with another customer.
We are so very disappointed on our service and it has pretty badly ruined our faith in sushi zen, given we have been here many times in the past with great service.
Giving two starts because at the bare MINIMUM we were able to serve ourselves food, otherwise we would have not had any of our orders filled while others around us got served.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
For a lite birthday lunch, spider roll and miso soup. Yummy.
Atmosphere: 5
Food: 5
Service: 5
Cute place and quick in and out dining. The waitresses were so sweet. Good sushi and a great price. Will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
We've been frequenting Sushi Zen for quite some time. We go when it's slow and slammed. The sushi on the carousel is always fresh and tasting good, but nothing beats asking for a fresh roll. Custom requests are accepted.
Kudos to the chefs who don't make these rolls too big. They don't fall apart either, which is nice. You can tell the rice is fresh and homemade. Yayyyyy.
Atmosphere: 4
Food: 4
Service: 4
I love how fresh everything tastes. It is great to take a break from work to listen to their soft music play. It's a very relaxed environment. There has always been something new for me to taste.
Atmosphere: 5
Food: 4
Service: 4
i took my wife here, and we love ittt
Atmosphere: 5
Food: 5
Service: 5
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