If you deliver for a platform think twice about accepting orders from this location specially during late night shift. I usually have no issues delivering from Wendy's around the area but this location needs support.
Service: 1
EmyLee Colling
Twice now they’ve forgotten our sauces for our nuggets, and completely forgotten our cheese fries. The customer service was terrible felt like they were just rushing us through the drive thru. I called to complain but of course no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Valerie Morton
The girl taking my order at the drive thru was not friendly. I asked for a Frosty half vanilla half chocolate and she said no it’s either chocolate or vanilla. Never have had any issues ordering this prior.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Matt
Took my family through the drive-thru for dinner. I realized that I forgot to order fries for my daughter, so at the window, I apologized and asked if we could add fries to the order. Instead, the guy at the window rolled his eyes and told me I'll have to get back in line to order because there was someone behind me. I'm 90% certain he was a manager based on how he was dressed.
A request that would've taken you 1 minute to complete instead turned into a 1-star review, so have fun explaining that one to your GM.
Won't be coming back to this location.
Service: 1
Luke Turner
Baconator is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator
Shaho
Rude staff Edit: from 3 to 2, they never pick up phone calls either 2nd edit: 3 to 1, I've worked fast food but the incompetence here is insane 😭
Atmosphere: 3
Food: 3
Service: 1
Shannon Boothby
We must have sat in the drive thru for about 30 minutes. When handed our bag, the person told us we got an extra burger...luckily, my husband checked the bag because we hadn't gotten our fries! I will never be back.
Nicholas Fisher
Don’t park drivers.
Atmosphere: 1
Food: 1
Service: 1
E B
Drive thru attendant was disruptive while I was ordering. I failed to verify my order on the screen and did not get my receipt when I paid. I had to park and wait for my oder, which was fine, but when they brought it, the order was incorrect. Took it inside to get it corrected, and the person I spoke to (assuming the manager) was defensive and did not let me finish when speaking. They made me another order, but what was in the bag was not what the manager asked them for.
They put MOTOR OIL in my food and beverages! Had to report them officially for this. Saved it all as proof. Last 4 times I ordered from them via Grubhub, their food and drinks reek and taste like motor oil. It made me sick for 3 days and couldn't sleep cause of it. They need to be investigated for this. I'll never go here again. Also their fries looked and felt like rubber and like they sat on it. Horrible!
Atmosphere: 1
Food: 1
Service: 1
Katie Terracciano
Wendy's is my favorite place to eat for fast food!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Baconator, Jr Cheeseburger
Patrick Smith
We love the upgrade on the dining area at the Wendy's on 185th and Eider.
Atmosphere: 5
Food: 5
Service: 5
chase's Creations and more
My burger was squished. The tomato was gross and mushy. I’m sick of this location. And most the workers. I don’t trust them anymore. And they gave me sauces I didn’t ask for, and not the sauces I did ask for. They’re is something wrong with the some of the people that work here. And they need to get their s*** straight.
Atmosphere: 1
Food: 1
Service: 2
Susan Ackley
Staff at this store was wacky. I'm pursuing it with corporate office, but I recommend you avoid this location.
If you deliver for a platform think twice about accepting orders from this location specially during late night shift. I usually have no issues delivering from Wendy's around the area but this location needs support.
Service: 1
Twice now they’ve forgotten our sauces for our nuggets, and completely forgotten our cheese fries. The customer service was terrible felt like they were just rushing us through the drive thru. I called to complain but of course no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
The girl taking my order at the drive thru was not friendly. I asked for a Frosty half vanilla half chocolate and she said no it’s either chocolate or vanilla. Never have had any issues ordering this prior.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Took my family through the drive-thru for dinner. I realized that I forgot to order fries for my daughter, so at the window, I apologized and asked if we could add fries to the order. Instead, the guy at the window rolled his eyes and told me I'll have to get back in line to order because there was someone behind me. I'm 90% certain he was a manager based on how he was dressed.
A request that would've taken you 1 minute to complete instead turned into a 1-star review, so have fun explaining that one to your GM.
Won't be coming back to this location.
Service: 1
Baconator is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator
Rude staff
Edit: from 3 to 2, they never pick up phone calls either
2nd edit: 3 to 1, I've worked fast food but the incompetence here is insane 😭
Atmosphere: 3
Food: 3
Service: 1
We must have sat in the drive thru for about 30 minutes. When handed our bag, the person told us we got an extra burger...luckily, my husband checked the bag because we hadn't gotten our fries! I will never be back.
Don’t park drivers.
Atmosphere: 1
Food: 1
Service: 1
Drive thru attendant was disruptive while I was ordering. I failed to verify my order on the screen and did not get my receipt when I paid. I had to park and wait for my oder, which was fine, but when they brought it, the order was incorrect. Took it inside to get it corrected, and the person I spoke to (assuming the manager) was defensive and did not let me finish when speaking. They made me another order, but what was in the bag was not what the manager asked them for.
Food: 4
Service: 3
Good burgers, fast service, fresh, hot fries!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They put MOTOR OIL in my food and beverages! Had to report them officially for this. Saved it all as proof. Last 4 times I ordered from them via Grubhub, their food and drinks reek and taste like motor oil. It made me sick for 3 days and couldn't sleep cause of it. They need to be investigated for this. I'll never go here again. Also their fries looked and felt like rubber and like they sat on it. Horrible!
Atmosphere: 1
Food: 1
Service: 1
Wendy's is my favorite place to eat for fast food!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Baconator, Jr Cheeseburger
We love the upgrade on the dining area at the Wendy's on 185th and Eider.
Atmosphere: 5
Food: 5
Service: 5
My burger was squished. The tomato was gross and mushy. I’m sick of this location. And most the workers. I don’t trust them anymore. And they gave me sauces I didn’t ask for, and not the sauces I did ask for. They’re is something wrong with the some of the people that work here. And they need to get their s*** straight.
Atmosphere: 1
Food: 1
Service: 2
Staff at this store was wacky. I'm pursuing it with corporate office, but I recommend you avoid this location.
Service: 1
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