Wonderful staff - so helpful and patient while our whole family chose different flavors. Ben and Jerry's ice cream is our favorite. And this store is locally owned!
Atmosphere: 5
Food: 5
Service: 5
Rebeccah Lockwood
Always liked this brand of ice-cream. Store bought. It's usually very creamy good quality. But here at their store, visiting for the first time. It was freezer burnt taste, and powdery texture. I had bought the coffee flavor. One scoop for 10.00 dollars was way too much.
Atmosphere: 3
Food: 2
Service: 4
Meme Monkey
Awesome customer service. It is by far the best ice cream place in bend, the staff is awesome. I would 10/10 recommend!
Kid-friendliness: There is a color full table for the kids and what kid doesn’t like ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Americone Dream
Yoshi
This ice cream was one of the best I had. They had a great selection of ice cream, and it seemed as if the list of flavors never stopped. I loved the inside as well, even though we were only inside for 5 minutes because we took it to go. They also had a lot of seats and the price was pretty reasonable. I ordered their Marshmallow Sky flavor, and it was so good. I highly recommend this Ben & Jerry’s location if you are ever in Bend, Oregon.
Atmosphere: 5
Food: 5
Service: 5
Aubrey Martens
The milkshake I had was basically just milk with a little ice cream. The milkshake tasted of just milk. Made the milkshake too liquid. Won’t go back there for a milkshake!
Food: 1
Service: 5
Wendy Cates
So many choices in flavors and we weren't rushed to order - we could taste as many flavors as we wanted to! Staff were very accommodating, friendly, and super nice. The ice cream was the PERFECT evening treat!
Atmosphere: 5
Food: 5
Service: 5
Kailey McKeachie
Went in there with my friend and I'm pretty sure her name was Kenzi but she was absolutely so sweet and kind!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sweet Cream & Cookies
Parker
Amazing ice cream and I love the staff overall this is an absolutely fantastic experience I rate this establishment 5 stars
Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Gelato
Matthew Lyus
A good place, but please get some blinds for the window. The poor girl behind the counter was squinting into the sun all the time she was helping us
Nice employees. I'm not a huge ice ? fan but tried their Hot chocolate mint. It was good for a sugar rush, I could only drink a quarter of it. Not sure if syrup on the sundae is supposed to be hot but that's how we like it. Sad that it wasn't. Otherwise a good experience.
Atmosphere: 4
Food: 2
Service: 4
Mackenzie Vandehey
Staff said there is hair in the ice cream.I came here with my kids 4 days ago, right before closing. My kids wanted something similar to Oreo ice cream… I think it was milk and cookies or cookies & cream on the menu. Anyway, everything is always good at this location, but this time while she was scooping ice cream, she said there was hair in the tub. I told her that we could choose another kind, and she said and I quote, “no it’s OK, it comes from the factory with little hairs in it sometimes.” And she did not let us pick a new flavor even though I’d said we wanted to— just continued scooping. At $14.80 for two single scoop ice cream cones, I didn’t appreciate the service. I’m not a very assertive person, but we definitely won’t be going back to this Ben & Jerry’s, and she told us that they come from the creamery with hair inside of the ice cream once in awhile. It was extremely jarring and disgusting, and being a TikTok mom I actually got it all on video— including her saying this and the look on my sons face. I had to listen back to make sure this actually HAPPENED. I’ve called twice to complain, and no one answers the phone.My kids did not eat it the ice cream after she said that and needless to say, we won’t be back.Look out for hairs
Atmosphere: 5
Food: 1
Service: 2
Jul Dickson
Pricey ice cream, but I love their Cherry Garcia!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cherry Garcia
Morai Ball
Crews are super nice, I’m glad Bend Oregon they have Ben & Jerry’s. They don’t have in Vancouver WA. Finally we have Ben & Jerry’s Ice Creams my family is so happy. My youngest daughter is 1000 days old. We want to celebrate her 1000days from 2020 Covid baby. She loves her Ice Cream and my teenagers love theirs ice cream too.
Wonderful staff - so helpful and patient while our whole family chose different flavors. Ben and Jerry's ice cream is our favorite. And this store is locally owned!
Atmosphere: 5
Food: 5
Service: 5
Always liked this brand of ice-cream. Store bought. It's usually very creamy good quality. But here at their store, visiting for the first time. It was freezer burnt taste, and powdery texture. I had bought the coffee flavor. One scoop for 10.00 dollars was way too much.
Atmosphere: 3
Food: 2
Service: 4
Awesome customer service. It is by far the best ice cream place in bend, the staff is awesome. I would 10/10 recommend!
Kid-friendliness: There is a color full table for the kids and what kid doesn’t like ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Americone Dream
This ice cream was one of the best I had. They had a great selection of ice cream, and it seemed as if the list of flavors never stopped. I loved the inside as well, even though we were only inside for 5 minutes because we took it to go. They also had a lot of seats and the price was pretty reasonable. I ordered their Marshmallow Sky flavor, and it was so good. I highly recommend this Ben & Jerry’s location if you are ever in Bend, Oregon.
Atmosphere: 5
Food: 5
Service: 5
The milkshake I had was basically just milk with a little ice cream. The milkshake tasted of just milk. Made the milkshake too liquid. Won’t go back there for a milkshake!
Food: 1
Service: 5
So many choices in flavors and we weren't rushed to order - we could taste as many flavors as we wanted to! Staff were very accommodating, friendly, and super nice. The ice cream was the PERFECT evening treat!
Atmosphere: 5
Food: 5
Service: 5
Went in there with my friend and I'm pretty sure her name was Kenzi but she was absolutely so sweet and kind!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sweet Cream & Cookies
Amazing ice cream and I love the staff overall this is an absolutely fantastic experience I rate this establishment 5 stars
Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Gelato
A good place, but please get some blinds for the window. The poor girl behind the counter was squinting into the sun all the time she was helping us
Atmosphere: 4
Food: 5
Service: 5
Pretty good ice cream. Friendly staff
Restaurantji Recommends
Nice employees. I'm not a huge ice ? fan but tried their Hot chocolate mint. It was good for a sugar rush, I could only drink a quarter of it. Not sure if syrup on the sundae is supposed to be hot but that's how we like it. Sad that it wasn't. Otherwise a good experience.
Atmosphere: 4
Food: 2
Service: 4
Staff said there is hair in the ice cream.I came here with my kids 4 days ago, right before closing. My kids wanted something similar to Oreo ice cream… I think it was milk and cookies or cookies & cream on the menu. Anyway, everything is always good at this location, but this time while she was scooping ice cream, she said there was hair in the tub. I told her that we could choose another kind, and she said and I quote, “no it’s OK, it comes from the factory with little hairs in it sometimes.” And she did not let us pick a new flavor even though I’d said we wanted to— just continued scooping. At $14.80 for two single scoop ice cream cones, I didn’t appreciate the service. I’m not a very assertive person, but we definitely won’t be going back to this Ben & Jerry’s, and she told us that they come from the creamery with hair inside of the ice cream once in awhile. It was extremely jarring and disgusting, and being a TikTok mom I actually got it all on video— including her saying this and the look on my sons face. I had to listen back to make sure this actually HAPPENED. I’ve called twice to complain, and no one answers the phone.My kids did not eat it the ice cream after she said that and needless to say, we won’t be back.Look out for hairs
Atmosphere: 5
Food: 1
Service: 2
Pricey ice cream, but I love their Cherry Garcia!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cherry Garcia
Crews are super nice, I’m glad Bend Oregon they have Ben & Jerry’s. They don’t have in Vancouver WA. Finally we have Ben & Jerry’s Ice Creams my family is so happy. My youngest daughter is 1000 days old. We want to celebrate her 1000days from 2020 Covid baby. She loves her Ice Cream and my teenagers love theirs ice cream too.
Delicious ice cream. Friendly staff. Kids loved it!
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