Chipotle Mexican Grill
222 NE Emerson Ave, Bend
(541) 382-4295
Recent Reviews
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Don’t support this location, Last money I’ll ever contribute to 222 NE Emerson ave suite 100. Ordered online and drove all the way to La Pine before eating to realize I didn’t get double chicken or double rice like I had paid for. This location has burned me several times in this exact same way. The chipotle CSR robot always gives you a free meal like that makes up for it but they lucky I drove all this way otherwise I would have tossed this pathetic excuse of chipotle back into the kitchen. My meal had about 6 pieces of chicken and a half scoop of rice. In all my years of eating chipotle this location is by far the most pathetic fast food joint I’ve ever eaten at and I’ll never give them a chance again.
Atmosphere: 1
Food: 1
Service: 1
This crew blasts through a lunch rush!
Atmosphere: 5
Food: 5
Service: 5
HOW DO I RATE THE DUMB AUTO ROBOT VOICE CALL. I HATE IT AND RUINED MY EXPERIENCE. ALL I WANTED WAS BEANS. I GETTING TO ASK ABOUT MY ORDER WASNT EVEN AN OPTION?? ALL I WANTED WAS BEANS IN REPLACE OF THINGS THE ONLINE ORDERING DIDNT LET ME REPLACE.
Atmosphere: 2
Food: 4
Service: 2
To the pink haired lady with piercings in her face. Stop giving people nasty looks and being rude/ slamming things down.
Atmosphere: 1
Food: 2
Service: 1
Constantly out of ingredients. Just went in and they only had barbacoa available...
Atmosphere: 1
Food: 1
Service: 1
Honestly I have not been to this location in a few years and will for sure never go back! I should have left when just walking in and how dirty it was floor, tables honestly just pathetic. While waiting in line I see a bag of burritos on the counter with a fly flying around I told my boyfriend since he was planning on a burrito. Which he of course changed his mind. We were next and I let the guy making the food know he proceeded to kill the fly in the bag with one hand in with a glove and kill it, then pulls the burritos out of the bag and throws the bag away not the burritos that the fly was all over and places them on the counter. He then goes what would you like? We are like um are you going to change your gloves? Since you just killed a nasty fly with them? He’s like oh yeah.. I honestly should have walked out… absolutely disgusting and I feel bad for anyone who got the burritos with dead fly juice all over! Beware!
Atmosphere: 1
Food: 1
Service: 1
This is the worst Chipotle. Both stores in Bend are pretty bad. It's disappointing to me because I really like Chipotle generally. These stores always seem to be out of something, and service is usually slow.
Atmosphere: 1
Food: 2
Service: 1
I've ordered it to-go three times and each time, it's been good. There's a little wait, but it worked out. Lots of food, big portions.
Food: 5
Service: 5
I was trying to get allergy information and see if this location offers the hard shell tacos because I have celiac disease and the AI phone service makes that impossible. If you ask to speak to a representative it tells you that not every call can be answered by an employee. You would think that getting allergy information would be important. If you ask the AI for allergy information it just prompts you to start placing an order. All this phone service does is make people not want to eat here.
Service: 1
AI phone service is dumb
Service: 1
Restaurantji Recommends
I never give bad reviews, but this place is the worst Chipotle I have ever been to. They were out of chips and tortillas. The trash cans were all over flowing and every table had table scraps under them. The bathroom was a wreck too. Someone from corporate needs to come in and clean house. I will never be back to this location which is very disappointing, as pretty much every other Chipotle is squared away.
Atmosphere: 1
Food: 1
Service: 1
Great food good service just what you want in a restaurant
Atmosphere: 5
Food: 5
Service: 5
The wait in line was around 30 minutes, garbage cans were all overflowing, soda fountains were dirty and most were out of order. Trash was all over the floor and most tables were dirty. Food was only okay. Definitely one of the worst Chipotles I’ve been too.
Atmosphere: 1
Food: 2
Service: 1
This is by far the worst chipotle I’ve ever been to. The quality is poor, the food is cold, and the portion sizes, particularly on the meat, is not comparable to other locations. Do not recommend.
Normally Chipotle is great. This time, they had no cheese because their machine was broken or something... Yall ever heard of a chees greater?
Atmosphere: 5
Food: 2
Service: 2
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