Cibelli's NY Pizza Eastside (Bend)

Cibelli's used to be our go-to for pizza back in the day..

As of late it has been hard to chose...

Price is kind of nuts.. $4.95 + a slice yikes..

but that is the way now.... long gone are the $1 slice days...

2. Not sure what happened to the sauce..

but I was curious and checked out other reviews mentioning the sauce was borderline not edible...

was SO acidic and bitter.. especially on the pepperoni slice..

Dough :was fine Cibelli's usually has a solid dough..

Cheese: was boring and flavorless..
( assuming cheap shredded mozzarella from a box store.. )

Little to no salt in both slices.. x___0

Food Overall : boring slices, almost un edible from the sauce as mentioned..

The Staff was nice greeted by all as we walked in the door friendly and inviting..

Dining Room -
- Clean.
- Radio was very annoying it had poor signal.. to whatever it was connected to...
- HOT... was REALLY hot and uncomfortable to sit in there.. like it was set for Winter lol..

Atmosphere: 3

Food: 2

Service: 4

This really is the best pizza in Bend. Terrific flavor and crust, and friendly service.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Combination Pizza

Great Pizza. We have been going here for years. We get the Margarita Pizza often.

Atmosphere: 3

Food: 5

Service: 5

As always great pizza and awesome people

Atmosphere: 5

Food: 5

Service: 5

My family loves Cibelli's Pizza!!

Atmosphere: 5

Food: 5

Service: 5

perfect place service is awesome pizza is some of the best ive had and free refills on drinks 10/10 would recommend

Atmosphere: 5

Food: 5

Service: 5

Pizza always good and tasty!! Good vibes from cashier.

Atmosphere: 3

Food: 5

Service: 5

My lord why have phone's if you won't even answer, had to go in to place order just too hear them say over a hour wait, yea ok Not .

Service: 1

Our favorite pizza in Bend! It’s a weekly staple for our family.

Atmosphere: 2

Food: 5

Service: 5

Only pizza in Bend I eat and I accidentally came 5 after close today and they were so sweet abt it and gave me my pizza and kept their till open for me <3

Atmosphere: 5

Food: 5

Service: 5

This is ridiculous. I have ordered (by phone) several times and have always loved Cibellis pizza. I had signed up to receive email offers, and this past May, saw that there was on offer for a free cheesestick order with the purchase of an 18” or 24” pizza, but online only. So, instead of calling as I usually do, I placed on order online to get the deal. However, the order didn’t go through and it told me the code was invalid. It also the said the order would only go through w/o the code. It then automatically ran the order through.

I called the store, described what happened, and they said they didn’t know anything about online deals [1st failure]. The correct response should have been, sorry that happened, we’ll put in your free cheesestick order. I picked up my pizza and it was great. So, I filled out a contact form on the website and again explained what happened.

I did receive a quick response, but it said that “if it turns out it was a glitch or error on our end we’ll absolutely make it right”. [2nd failure]. The correct response should have been we’re sorry that happened and please enjoy a free cheesestick order on us.

I responded, reiterating what happened, explaining again I submitted the order w/ the coupon code, it was rejected saying it was invalid (it wasn’t), and my order was sent through w/o it.

[3rd failure] I never got a response at all. The system glitched period. It shouldn’t matter why it failed - it did. It’s far more important, that a customer was inconvenienced, and that an advertised offer didn’t work. And that’s aside from the fact that I went out of my way to order online, which I normally don’t do.

[4th failure] So two whole months later, I replied to the email thread, recapping what happened, and again have received no response, two days later.

For the record, I don’t really care about the cheesesticks. It’s the lack of genuine, great customer service. It matters. I worked at Whole Foods Market in Atlanta for several years, and what was drilled into our heads was to go above and beyond what is expected, to provide the best experience possible.

Atmosphere: 4

Food: 5

Service: 3

Really nice folks. Good pizza and great value

Atmosphere: 4

Food: 4

Service: 5

Great NY style pizza 🍕

Atmosphere: 5

Food: 5

Service: 5

I have always been a huge fan of this place and the staff. Did the sauce or something change? My pepperoni pizza does not taste the same as years ago. I was so excited to get this pizza after years of waiting and it was really disappointing. The staff were terrific and they baked it as soon as i showed up. Sad to say this tasted really weird and sooooo bland 😕

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Meat Pizza

So this is really a great place to get a pizza. The pizza here is incredible especially the crust it taste homemade the employees here are so friendly that actually talk to you and ask you how you’re doing and ask you how your weekend is going super super friendly, highly recommend this place Come here just about every week on a Saturday evening to order a pizza to eat with my mom and my spouse so if you’re looking for a good local pizza place, I would definitely give this place a try for someone who hasn’t lived in Bend very long. If you’re a newcomer to the area, I would definitely give this place a try highly recommend