Cibelli's NY Pizza Eastside (Bend)

This pizza wins. Stuffed crust pepperoni classic za

We love Cibellis! The pizza is very consistent and the price is right. I appreciate that recently they’ve been sending out coupons on the large, not just the giant. I’m not a fan of the giant as the crust is a bit too soft and the pieces are a bit unwieldy for children. The leftovers disappear fast!

Atmosphere: 5

Food: 5

Service: 5

I was gaslighted by employee for what I ordered, and made to feel terrible about what I ordered. Never have I gone into a place to have an employee sarcastically repeat in a demeaning tone what I ordered. Worst customer service, and once a business I supported, going to move on. TERRIBLE.

To be clear: my order was repeated professionally by a gentleman who retrieved my order. It was not until he to one of the add ons, that another employee from across the room and shouted in a condescending and extremely judgmental tone. So much that everyone in the open seating area looked at me like “OMG”. Hence making me feel shame for my order because of the crass tone this lady reiterated a small detail. It was wildly inappropriate and took a professional interaction and made it judgmental and body shaming.

Not to mention the response of the company to minimize my experience, not take ownership, and trivialize the situation is not only wildly dehumanizing, it’s shameful behavior of a business owner.

I’ve never experienced this in my life and I’ve had it with bullies, and companies not taking responsibility for shameful behavior.

Atmosphere: 1

Food: 1

Service: 1

Always a good tasting pie

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Pizza

Pizza is always delicious but occasionally I order an 18-in pizza and somehow come home with a 16-in. I'm not the type of person to wait around for my food to be remade when I'm hungry. Just wanted to leave a little feedback.

Atmosphere: 5

Food: 5

Service: 5

Great friendly staff

Atmosphere: 4

Food: 5

Service: 5

pizza ready on time
staff friendly

Atmosphere: 4

Food: 5

Service: 5

Just had the strangest experience at the Eastside Bend location. I suddenly had a house full of teens to feed, so I stopped by Cibellis to order a giant pizza to go. I ordered at the counter, willing to wait if necessary. The young man who took my order said to wait in the car and he'd bring the pizza out to me. He even clarified which car was mine. I thought that was odd, as I had planned to just wait inside, but I followed his directions. We waited and waited. Finally, I went in to check and a different young man informed me that it had been ready for awhile! When I asked why they didn't bring it to the car, he seemed surprised that someone had told me that. When I pointed out the staff member, he mumbled a sorry. It was very weird! The pizza was almost room temp by the time it got to the kids. It also wasn't double cut as requested. Very disappointing.

Stopped for a slice of cheeses pizza on my way home and it’s not what it used to be. The crust was good but the slice seemed to lack flavor. Im not sure if it was the sauce or the cheese but it was a bit disappointing.

Atmosphere: 3

Food: 3

Service: 4

Pizza is good and the employees are nice

Atmosphere: 4

Food: 5

Service: 4

Great pizza! Great service great everything.

Good pizza. The pepperoni is crispy.

Atmosphere: 5

Food: 5

Service: 5

We drive 2 hrs for this pizza! Really wish they still had the Corvallis store still.

Atmosphere: 5

Food: 5

Service: 5

Delicious every time!! My favorite for many years.

Atmosphere: 5

Food: 5

Service: 5

Five loud 19 -22 year old bros yelling in the kitchen, ignoring their one customer and ignoring the dirty floors and tables. Pizza was overpriced, soggy, and disappointing. Decor is late 90s 7/11 tables and chairs.
What a waste of $25.

Atmosphere: 1

Food: 1

Service: 1