It was just okay. Nothing special. I probably won't go back. I had a gift card from Christmas.
Atmosphere: 3
Food: 3
Service: 5
taber reid
Ordered a couple sammys to be picked up later in the day, when I got them it was evident they had been made early in the day and were very soggy.
One sandwich was ordered with no tomato and add mayo, the other just miles way, when they were opened the wrong sandwich had the customization.
Usually a good spot for a sandwich but today was a bad experience.
Atmosphere: 2
Food: 2
Service: 2
Velvette Combs-Danley
About two weeks ago my husband stopped at Jersey Mikes to grab me a sandwich. He watched while the girl made it, they use the squeeze tubes for my mayo and mustard because of a gluten allergy. She slammed the mayonnaise bottle down on the counter to try and get some to come out, in the process she broke the bottle, SHE THEN PROCEEDED TO STILL SQUIRT IT ONTO MY SANDWICH!!! My husband was a bit shocked by that but decided she must have checked to make sure no plastic pieces fell on the sandwich. He dropped it off to me forgetting to tell me this story, I went to take a bite and almost broke a tooth on something so I spit it out, after looking at it for a minute I realized it was the tip of a plastic Mayo bottle. My husband called to let them know what happened, they said a manager would contact us, and now a few weeks later still nothing. Pretty disappointed since I used to go there on a regular basis.
Update: the manager did reach out more than once and provided me with 3 free sandwiches to make it right.
Atmosphere: 3
Food: 1
Service: 1
Tobin Kinsey
Thumbs down 👎 My advice is support a local company
Service: 1
Karen W
We were having a staff meeting at work and we’ve tried other sandwich shops and some of the staff said they liked Jersey Mike’s. So, I called Jersey Mike’s on Emerson. I spoke to the manager, Cody Fasching and I could not believe the service that he gave me and how absolutely great he was on the phone. He was so accommodating, he was just phenomenal with explaining the different sandwiches and everything else. If more places had managers like Cody, they would sure have a better business. When our Director went and picked them up, she also came back and raved about how great Cody was. For now on, that is our only sandwich place that we are going to use. And I was like “I told you how great it was” lol. I’ve had different sandwiches at other places and nothing compares. The staff was so happy that we got the sandwiches from Jersey Mikes. Thanks Cody for the exceptional service, you went above and beyond ! Karen ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Mae
The staff was excellent and the store was very clean. They were fast and the food was as expected.
Atmosphere: 5
Food: 4
Service: 5
Souther Board
Stopped in for lunch. First time at this location. They were slammed with a line almost out the door. The staff all were smiling and talking to the customers that were waiting. I was extremely impressed that the employees stayed cool and were engaging the customers instead of being stressed out. My sandwich was what I expected. Thanks for a great experience. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Joshua Smith
Very helpful and attentive staff. Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, Wrap, Sandwich, Chipotle Cheese Steak
Judson Brown
The sandwich I ordered online was everything it should have been: made just how I ordered it, on time, big, good-tasting, and affordable. Honestly better than some $18 sandwiches I've seen at local food trucks and breweries.
I found the staff is friendly, and the tuna sandwich was good. I found Jersey Mike’s Subs a fun place to go. I am in a motorized chair, and one of the servers helped me. I will go back again.
Parking: I use a motorized chair, what I saw was there was plenty of parking.
Wheelchair accessibility: Jersey Mike’s Sub is wheel chair accessible. I use a motorized chair, and I did not have any problems getting into the store, or while I was in the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sandy Cota
Terribly disappointed in service and food quality. I have been going here since it first opened. I am from Philadelphia, PA. Jersey Mike's is somewhat reminiscent for me as the closest it comes here to hoagies and cheesesteaks. After a few bites of my sub sandwich, the bread was very stale and difficult to eat. I decided to return the sandwich and ask if there was fresh bread available, I would of liked another sandwich. A very young person responded and stated, "Let me check the bread", he opened my sandwich and proceeded to push on the bread and pinch it and massaged it for several minutes before I stopped him and said, "I don't want the sandwich. Do you have fresher bread?" The young man stated all the bread they had was made earlier in the day and the same. I asked if I could get my money back and after several inquiries about my order and payment method, told me he could not refund my money. He stated, a manager will be in tomorrow and can decide. Absurdly terrible service!
Atmosphere: 1
Rory Silva
Stopped in on a Sunday afternoon and ordered a couple sandwiches for the family. Food was made fresh to my order and everything was done perfectly. Jersey Mike's is usually always very good. This visit was no exception.
Atmosphere: 4
Food: 4
Service: 4
Barren Leonberg
Love Jersey Mike's. Quick and friendly service. Ingredients always fresh. I could eat there everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Elizabeth McGuire
I came smack dab in the middle of the lunch rush, and everyone was not only fast and efficient, but they were all really pleasant.
I had a bad experience there
It was just okay. Nothing special. I probably won't go back. I had a gift card from Christmas.
Atmosphere: 3
Food: 3
Service: 5
Ordered a couple sammys to be picked up later in the day, when I got them it was evident they had been made early in the day and were very soggy.
One sandwich was ordered with no tomato and add mayo, the other just miles way, when they were opened the wrong sandwich had the customization.
Usually a good spot for a sandwich but today was a bad experience.
Atmosphere: 2
Food: 2
Service: 2
About two weeks ago my husband stopped at Jersey Mikes to grab me a sandwich. He watched while the girl made it, they use the squeeze tubes for my mayo and mustard because of a gluten allergy. She slammed the mayonnaise bottle down on the counter to try and get some to come out, in the process she broke the bottle, SHE THEN PROCEEDED TO STILL SQUIRT IT ONTO MY SANDWICH!!! My husband was a bit shocked by that but decided she must have checked to make sure no plastic pieces fell on the sandwich. He dropped it off to me forgetting to tell me this story, I went to take a bite and almost broke a tooth on something so I spit it out, after looking at it for a minute I realized it was the tip of a plastic Mayo bottle. My husband called to let them know what happened, they said a manager would contact us, and now a few weeks later still nothing. Pretty disappointed since I used to go there on a regular basis.
Update: the manager did reach out more than once and provided me with 3 free sandwiches to make it right.
Atmosphere: 3
Food: 1
Service: 1
Thumbs down 👎 My advice is support a local company
Service: 1
We were having a staff meeting at work and we’ve tried other sandwich shops and some of the staff said they liked Jersey Mike’s. So, I called Jersey Mike’s on Emerson. I spoke to the manager, Cody Fasching and I could not believe the service that he gave me and how absolutely great he was on the phone. He was so accommodating, he was just phenomenal with explaining the different sandwiches and everything else. If more places had managers like Cody, they would sure have a better business. When our Director went and picked them up, she also came back and raved about how great Cody was. For now on, that is our only sandwich place that we are going to use. And I was like “I told you how great it was” lol. I’ve had different sandwiches at other places and nothing compares. The staff was so happy that we got the sandwiches from Jersey Mikes. Thanks Cody for the exceptional service, you went above and beyond ! Karen ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The staff was excellent and the store was very clean. They were fast and the food was as expected.
Atmosphere: 5
Food: 4
Service: 5
Stopped in for lunch. First time at this location. They were slammed with a line almost out the door. The staff all were smiling and talking to the customers that were waiting. I was extremely impressed that the employees stayed cool and were engaging the customers instead of being stressed out. My sandwich was what I expected.
Thanks for a great experience. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Very helpful and attentive staff. Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, Wrap, Sandwich, Chipotle Cheese Steak
The sandwich I ordered online was everything it should have been: made just how I ordered it, on time, big, good-tasting, and affordable. Honestly better than some $18 sandwiches I've seen at local food trucks and breweries.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I found the staff is friendly, and the tuna sandwich was good. I found Jersey Mike’s Subs a fun place to go. I am in a motorized chair, and one of the servers helped me. I will go back again.
Parking: I use a motorized chair, what I saw was there was plenty of parking.
Wheelchair accessibility: Jersey Mike’s Sub is wheel chair accessible. I use a motorized chair, and I did not have any problems getting into the store, or while I was in the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Terribly disappointed in service and food quality. I have been going here since it first opened. I am from Philadelphia, PA. Jersey Mike's is somewhat reminiscent for me as the closest it comes here to hoagies and cheesesteaks. After a few bites of my sub sandwich, the bread was very stale and difficult to eat. I decided to return the sandwich and ask if there was fresh bread available, I would of liked another sandwich. A very young person responded and stated, "Let me check the bread", he opened my sandwich and proceeded to push on the bread and pinch it and massaged it for several minutes before I stopped him and said, "I don't want the sandwich. Do you have fresher bread?" The young man stated all the bread they had was made earlier in the day and the same. I asked if I could get my money back and after several inquiries about my order and payment method, told me he could not refund my money. He stated, a manager will be in tomorrow and can decide. Absurdly terrible service!
Atmosphere: 1
Stopped in on a Sunday afternoon and ordered a couple sandwiches for the family. Food was made fresh to my order and everything was done perfectly. Jersey Mike's is usually always very good. This visit was no exception.
Atmosphere: 4
Food: 4
Service: 4
Love Jersey Mike's. Quick and friendly service. Ingredients always fresh. I could eat there everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I came smack dab in the middle of the lunch rush, and everyone was not only fast and efficient, but they were all really pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
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