McDonald's
2630 NE Hwy 20, Bend
(541) 389-8122
Recent Reviews
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DO NOT order DoorDash delivery from this McDonald’s because they will forget items from your order EVERY SINGLE TIME. Whether it’s drinks or straws or burgers themselves, you’re always gonna be pissed off.
Atmosphere: 1
Food: 3
Service: 1
My order was entirely incorrect, so I went inside to correct the issue and use the restroom. I was immediately disgusted. Clearly putting code locks on the bathrooms are working. It was so unsanitary in the restaurant that I left my food and walked out. Maybe if the employee's were busy working and not playing on there phones they would have more time to do there jobs.
Atmosphere: 1
Food: 3
Service: 2
idk how it could be any slower man, like respect for the grind but cmon work with me here a little bit dawg
Atmosphere: 1
Food: 2
Service: 1
Bad night for one worker: after a 12h shift delivering packages, i had no enrrgy left, just wanted something warm to eat and was too tired/falling asleep standing up to do anythong else but get mcd's and get home.
Ended up getting all cold food! Burger and fries sat there too long, and the apple pie wasnt even warmed up.
Nor did i bother asking for a refund on the second apple pie i ordered but did not recieve correction on the bill...
Order #920
6/12/25
9:34 PM
Atmosphere: 3
Food: 2
Service: 1
Never again. Closed way earlier than they said, we have waited for Mobil pick up for 20 minutes and they sent a message saying they gave us our meal when they never did. WHERES MY REFUND!
It is frequently such a frustrating experience at this location, as a food delivery driver and as a customer.
It'll take 5 minutes and 20 judgmental stares before you get help at the counter, even if they're aware you just need the restroom code.
Food is often stale or has been sitting when you get it:(
I always look forward to enjoying my McDonald's breakfast and the comfortable environment, but this is a location I try to avoid.
Atmosphere: 1
Food: 2
Service: 1
Great double quarter pounder !! 😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Do not DO NOT order door dash from here EVER they will either one forget an entire meal 2 forget any sauces or 3 make you pay for a large and only get a medium your better off going somewhere CUZ THERE THEY ACTUALLY GET YOUR ORDER RIGHT
This is the 17th time shit like this has happened
Atmosphere: 1
Food: 1
Service: 1
Don’t expect to get ice cream here after 10 pm the machine is always conveniently “broken” after 10 pm.
Atmosphere: 1
Food: 1
Service: 1
Mcchickwn straps arr old and nasty tasting fries were cold and soggy. Asked for extra pickles and only got 1 pickle on the sandwich. Ordered at kiosk no receipt print then stood at counter for a few minutes and had to yell to get a team members attention to wait us. It is a clean facility but staffing sucks and so does the food will not recommend to anyone 😕
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited forever in drive through. They gave me the wrong food. The burger they gave me seemed like it had been sitting out for 5 hours it was disgusting.
me and my kids smelled alcohol in the playacw
Atmosphere: 5
Food: 5
Service: 5
Bathrooms are always blocked an hour after they are open. Why can't you clean the bathrooms before you open? You wait an extra hour to open your lobby but never have the bathrooms clean and ready. That's Unacceptable. Also I'm a regular and spend money here everyday so why am I constantly being treated poorly?
Atmosphere: 1
Food: 1
Service: 1
By far one of the worst McDonalds I’ve ever been to. First, why is there a PIN code on the bathrooms? One of few that still has a play place. My kid(s) are working on potty training and was inconvenienced with having to try and get an employees attention to get the code.
Secondly, our deluxe double quarter was NOT GOLD STANDARD. It wasn’t even in the box when smashed closed the pickles were off to the side. Awful. It was a self order situation, but then I was forced to pay at the counter anyway where I received my cup. But their drink station had ZERO straw available. My coke tasted like garbage anyway.. my order was placed on a tray however the other person in my group that place a ‘for here’ order got hers in a bag. Fries barely warm, 9 nuggets in one of my boxes. And to wrap things up, my son ran into the edge of the tray I was carrying, and actually scratched his cheek enough to bleed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Mcchicken
We had a great experience at this location. Daisy helped us when we came in to purchase some of the new Minecraft toys that my child is enjoying collecting. Daisy's good nature and positive work ethic did not deminish even when a large rush of orders poured in. Calm or busy, she maintained her positivity, while prioritizing each customer's order seemlessly. Someone who works that well with her coworkers and customers is a treasure!
Thank you very much for making my child's day such a good one. :)
Service: 5
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