They won't honor their non-expiered paper coupons!! I certainly hope that if they are in that bad of shape as a business that they won't honor their paper coupons, that they stop printing them!! What a poor business decion. I don't know if the other stores are 'participating ' or not at this point. Service needed help too, I think they only had 1 employee. Drive through: ordered #6 sandwich, waited on car in front of us, finally got to window, continued to wait and watch him make 3 more sandwiches before he even started ours, and we ordered it toasted, but a very basic sandwich.
Atmosphere: 2
Food: 4
Service: 1
Harry Howard
Quiet and clean
Atmosphere: 4
Food: 5
Service: 5
Jessica N
Great customer service! The employees were happy and kind while we got our sandwiches! It was very clean too!
Atmosphere: 5
Food: 5
Service: 5
Joe Berry
Got dinner after work and had AMAZING servkce from Elliott and the other dude working, i sadly didnt get his name. Always clean and well made, and its one of the only options open late on east side.
Atmosphere: 5
Food: 5
Service: 5
DLeck85
I really wanted to give Elliot a compliment for somehow making me the best Subway sandwich I maybe have ever had, and I have likely had thousands of them.
Store was super clean, and the order was prepared quickly.
Well done Elliot! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Carter
Wow! Absolutely a waste of money. Ordered 2 sandwiches and it was missing half the toppings… toasted too long the meat was burnt. Based on other reviews the owners don’t care to change the experience. I will not come back.
This place just needs to close down for good. Staffing issues are depressing. I waited an hour for my online order because the only two people working were only taking the people waiting in lines orders. I was also ignored twice and a guy came in after me with an online order and got his right before me.
Arlete Espinosa (Arly)
I just entered this place with my son, the boy who was at the counter ignored us, we looked at the menu and decided what to order we approached the area my son said sorry and the boy just looked at him and looked down continuing what he was doing, at the same time the girl who was there at the counter acted as if we were not there, without saying anything I left the place since it seemed that I was a ghost
Finn
This specific location is god-awful. Genuinely the worst food I have ever spent money on.
Originally greeted kindly, gentleman working was very polite and patient and understanding but Kayla wasn’t, I understand online orders were busy and we were patient the 10 minutes we waited to order then when we ordered, we ended up correcting her about making our order wrong and she didn’t seem to pleased then she ended up still making it wrong which were the footlong dippers and they didn’t taste good due to it. Thank you to the gentleman tho for being kind and courteous.
Atmosphere: 1
Food: 2
Service: 2
Ben Graham
Temporarily closed
Tara Haberman
Pretzels were cold, not even slight, warm sandwiches, barely had anything on them. The lady that took our order. Was it a bad mood or something? Was not that nice? Do not recommend this store. The other store in bend is much better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Nicole
They’re always “open” but they’re not.
Atmosphere: 1
Food: 5
Service: 1
Gail Tirado
Poorly created sandwiches, un aware of the need for basic customer service for a service industry such as subway. No regard to the value given for the consumer. We did use a coupon and understand it has limitations although the information delivered by the ASM and, employee was incorrect. Despite my call to speak with him, again not looking to have it remade or get money back but wanted to ask why? Unsatisfied with his response as well as our food.
They won't honor their non-expiered paper coupons!! I certainly hope that if they are in that bad of shape as a business that they won't honor their paper coupons, that they stop printing them!! What a poor business decion. I don't know if the other stores are 'participating ' or not at this point. Service needed help too, I think they only had 1 employee. Drive through: ordered #6 sandwich, waited on car in front of us, finally got to window, continued to wait and watch him make 3 more sandwiches before he even started ours, and we ordered it toasted, but a very basic sandwich.
Atmosphere: 2
Food: 4
Service: 1
Quiet and clean
Atmosphere: 4
Food: 5
Service: 5
Great customer service! The employees were happy and kind while we got our sandwiches! It was very clean too!
Atmosphere: 5
Food: 5
Service: 5
Got dinner after work and had AMAZING servkce from Elliott and the other dude working, i sadly didnt get his name. Always clean and well made, and its one of the only options open late on east side.
Atmosphere: 5
Food: 5
Service: 5
I really wanted to give Elliot a compliment for somehow making me the best Subway sandwich I maybe have ever had, and I have likely had thousands of them.
Store was super clean, and the order was prepared quickly.
Well done Elliot! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Wow! Absolutely a waste of money. Ordered 2 sandwiches and it was missing half the toppings… toasted too long the meat was burnt. Based on other reviews the owners don’t care to change the experience. I will not come back.
Atmosphere: 1
Food: 1
Service: 1
Open 24 hours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Auntie Anne's Footlong Pretzel, Cookies, All-American Club, All-Pro Sweet Onion Chicken Teriyaki, The Hotshot Italiano, Cold Cut Combo
This place just needs to close down for good. Staffing issues are depressing. I waited an hour for my online order because the only two people working were only taking the people waiting in lines orders. I was also ignored twice and a guy came in after me with an online order and got his right before me.
I just entered this place with my son, the boy who was at the counter ignored us, we looked at the menu and decided what to order we approached the area my son said sorry and the boy just looked at him and looked down continuing what he was doing, at the same time the girl who was there at the counter acted as if we were not there, without saying anything I left the place since it seemed that I was a ghost
This specific location is god-awful. Genuinely the worst food I have ever spent money on.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Originally greeted kindly, gentleman working was very polite and patient and understanding but Kayla wasn’t, I understand online orders were busy and we were patient the 10 minutes we waited to order then when we ordered, we ended up correcting her about making our order wrong and she didn’t seem to pleased then she ended up still making it wrong which were the footlong dippers and they didn’t taste good due to it.
Thank you to the gentleman tho for being kind and courteous.
Atmosphere: 1
Food: 2
Service: 2
Temporarily closed
Pretzels were cold, not even slight, warm sandwiches, barely had anything on them. The lady that took our order. Was it a bad mood or something? Was not that nice? Do not recommend this store. The other store in bend is much better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
They’re always “open” but they’re not.
Atmosphere: 1
Food: 5
Service: 1
Poorly created sandwiches, un aware of the need for basic customer service for a service industry such as subway. No regard to the value given for the consumer. We did use a coupon and understand it has limitations although the information delivered by the ASM and, employee was incorrect. Despite my call to speak with him, again not looking to have it remade or get money back but wanted to ask why? Unsatisfied with his response as well as our food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Coca-Cola Classic
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