I worked here from 2021-2023, it was a disaster when I 1st started, I was pregnant with my second child, they had a bunch of teens running the place, they would steal and constantly be dicking around breaking things. Same teens would leave me to close myself cause 2 of the teens were dating and would go out in their to go do, well you know what. Eventually those teens left or were finally fired, I moved up to manager after I had my 2nd child and continued to move up and never gave me the pay I was suppose to have being higher up then a manager. Our business while I worked here was great, I worked all shifts but mainly mornings, my main shifts would be 5:30am-4pm and I would come in for night shifters breaks ir help them if I had to which was constantly, but whatever more money from overtime for me. Burger Kings reviews were sitting at a 3.8 while I worked there, now it's now to a 2.8. I eventually walked out because people didn't want to show up and we were extremely understaffed and I was left by myself to work the mornings and was told to keep the place open. After day 2 I shut everything off, put everything away and walked out. Now I watch this place struggle without me, it has completely gone to shit since I've left, I watch them pull cars forward when they're the only car in line, and still take forever to get the order out and there is barely any business compared to what it was like when I worked there.
Samuel Sanchez
Why does this place pull every single car forward or into a stall?? Literally no customer in front or behind anyone but all day customers are being pulled in front or into a stall. Even then they're slow. I don't get it.
Atmosphere: 2
Food: 2
Service: 2
Carlos Ruiz
My experience is wonderful, the manager is very attentive and works alongside the employees, Lori the cashier is very helpful, my first time here and I had the best feeling I've ever had before.
Atmosphere: 5
Food: 5
Service: 5
Amy Gipson
They made us sit in the parking lot for 15 minutes. Two women were working there, and there were two of us sitting in the parking lot. This is unacceptable. They were extremely rude. We know you have people moving to the parking lot to make your time OK in the drive-thru
Food: 1
Service: 1
Dylan Gipson
The girls working on Sept 3 made us sit in the parking lot to bypass drive thru times and it was over 15 min to get a simple cheeseburger.
Atmosphere: 1
Food: 1
Service: 1
Cory Woody
Has to be one of the worst places I've ever eaten in my tire life not only is the food bad but the service is bad the managers are terrible the place is greasy the bathrooms are dirty just an all-around crap box.
Atmosphere: 1
Food: 1
Service: 1
Joshua Hanson
Worst burger king in the history of burger kings!!! Ordered in the app and still ended up waiting 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
Wesley Ferraccioli
There is no one in line no one at the drive-through. I was the only vehicle there at 12:30 in the afternoon. I ordered a burger, fries and drink and was asked to pull forward again with nobody behind me and nobody in line inside and I have been waiting25 minutes for the burger With no burger yetNot to mention it was $16 for a medium burger meal deal now there are three other cars parked next to me. No one is in line. No one is inside and all of us are sitting still waiting.! I would strongly suggest avoiding this establishment. I lived in town here for 18 years. This is the first time I’ve been here to Burger King and the last.
Atmosphere: 1
Food: 2
Service: 1
Scott Shafer
Nobody would wait on us in the dining area, so we went back out to our car and went through the drive up. Finally got some help. There was only one person in the dining room eating, and there were no cars at the drive up. We’re still waiting for our food. Not sure what these employees do here!
Atmosphere: 1
Food: 3
Service: 1
Eugene Dingleberry
The young man there is polite and does a great job. The 2 upper management ladies give off weird vibes. Hire with liveable wages then you might get good workers and BK might have a chance in our little town. Always delayed with getting food and make you sit in the parking lot for 10 plus minutes. Let's not forget the video posted on FB with all the ants in the soda machine at this location.... I'll skip a meal before I give this place a 3rd chance.
This place it's really good everyday, I'm normally traveling a lot and I want sit and eat good food, the brisket whopper rules, the manager Raul it's a very kind, friendly and open to help everyone
Atmosphere: 5
Food: 4
Service: 5
Kaylee Slatter
Was blamed and yelled at by an employee or possibly the manager with a lip ring for sitting at the window more than 2 minutes. However, they took 15 minutes to give us our food and never told us to pull up and wait. Apparently we failed to read her mind and wanted to “get her fired” (in her words). Horrible service and a 0/10. Do not recommend! A young boy who was serving us was very polite and smiley, sorry for not getting the name..but thanks to him, but horrible service from the manager.
Atmosphere: 1
Food: 3
Whisper Hosner
⭐️⭐️⭐️⭐️⭐️ Truly Amazing Experience at Burger King Brookings!
I had an absolutely exceptional experience at the Burger King in Brookings, and it was all thanks to one incredible employee Paxton. From the moment we walked in, he embodied the true spirit of “Have it your way” and then some!
Paxton was funny, friendly, and genuinely enthusiastic, making the entire visit feel personal and welcoming. He went out of his way to make us fresh drinks and fries, and even though he had to prep them on the spot, he rushed them out piping hot with a big smile. He surprised us with Burger King hats, adding a playful and memorable touch that made us feel like VIPs.
The food was fast, fresh, and absolutely delicious, but what truly stood out was Paxton’s outstanding customer service. He’s the kind of person who doesn’t just do his job he elevates the entire experience. He has natural leadership and people skills, and I would hire him in a heartbeat to represent my own business. This young man is going places, and Burger King is lucky to have him.
If you’re passing through Brookings, do yourself a favor and stop by and if Paxton’s working, you’re in for a treat!
Atmosphere: 5
Food: 4
Service: 5
Noah Gibson
Cleanest Burger King I’ve ever seen. In front and behind counter that Place was spotless . Epic Burger King!
Atmosphere: 5
Food: 5
Service: 5
Lunna Blackstone
Very nice people 😊the palace is stunning Good job guys 👏🏻
I worked here from 2021-2023, it was a disaster when I 1st started, I was pregnant with my second child, they had a bunch of teens running the place, they would steal and constantly be dicking around breaking things. Same teens would leave me to close myself cause 2 of the teens were dating and would go out in their to go do, well you know what. Eventually those teens left or were finally fired, I moved up to manager after I had my 2nd child and continued to move up and never gave me the pay I was suppose to have being higher up then a manager. Our business while I worked here was great, I worked all shifts but mainly mornings, my main shifts would be 5:30am-4pm and I would come in for night shifters breaks ir help them if I had to which was constantly, but whatever more money from overtime for me. Burger Kings reviews were sitting at a 3.8 while I worked there, now it's now to a 2.8. I eventually walked out because people didn't want to show up and we were extremely understaffed and I was left by myself to work the mornings and was told to keep the place open. After day 2 I shut everything off, put everything away and walked out.
Now I watch this place struggle without me, it has completely gone to shit since I've left, I watch them pull cars forward when they're the only car in line, and still take forever to get the order out and there is barely any business compared to what it was like when I worked there.
Why does this place pull every single car forward or into a stall?? Literally no customer in front or behind anyone but all day customers are being pulled in front or into a stall. Even then they're slow. I don't get it.
Atmosphere: 2
Food: 2
Service: 2
My experience is wonderful, the manager is very attentive and works alongside the employees, Lori the cashier is very helpful, my first time here and I had the best feeling I've ever had before.
Atmosphere: 5
Food: 5
Service: 5
They made us sit in the parking lot for 15 minutes. Two women were working there, and there were two of us sitting in the parking lot. This is unacceptable. They were extremely rude. We know you have people moving to the parking lot to make your time OK in the drive-thru
Food: 1
Service: 1
The girls working on Sept 3 made us sit in the parking lot to bypass drive thru times and it was over 15 min to get a simple cheeseburger.
Atmosphere: 1
Food: 1
Service: 1
Has to be one of the worst places I've ever eaten in my tire life not only is the food bad but the service is bad the managers are terrible the place is greasy the bathrooms are dirty just an all-around crap box.
Atmosphere: 1
Food: 1
Service: 1
Worst burger king in the history of burger kings!!! Ordered in the app and still ended up waiting 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
There is no one in line no one at the drive-through. I was the only vehicle there at 12:30 in the afternoon. I ordered a burger, fries and drink and was asked to pull forward again with nobody behind me and nobody in line inside and I have been waiting25 minutes for the burger With no burger yetNot to mention it was $16 for a medium burger meal deal now there are three other cars parked next to me. No one is in line. No one is inside and all of us are sitting still waiting.! I would strongly suggest avoiding this establishment. I lived in town here for 18 years. This is the first time I’ve been here to Burger King and the last.
Atmosphere: 1
Food: 2
Service: 1
Nobody would wait on us in the dining area, so we went back out to our car and went through the drive up. Finally got some help. There was only one person in the dining room eating, and there were no cars at the drive up. We’re still waiting for our food. Not sure what these employees do here!
Atmosphere: 1
Food: 3
Service: 1
The young man there is polite and does a great job. The 2 upper management ladies give off weird vibes. Hire with liveable wages then you might get good workers and BK might have a chance in our little town. Always delayed with getting food and make you sit in the parking lot for 10 plus minutes. Let's not forget the video posted on FB with all the ants in the soda machine at this location.... I'll skip a meal before I give this place a 3rd chance.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
This place it's really good everyday, I'm normally traveling a lot and I want sit and eat good food, the brisket whopper rules, the manager Raul it's a very kind, friendly and open to help everyone
Atmosphere: 5
Food: 4
Service: 5
Was blamed and yelled at by an employee or possibly the manager with a lip ring for sitting at the window more than 2 minutes. However, they took 15 minutes to give us our food and never told us to pull up and wait. Apparently we failed to read her mind and wanted to “get her fired” (in her words). Horrible service and a 0/10. Do not recommend! A young boy who was serving us was very polite and smiley, sorry for not getting the name..but thanks to him, but horrible service from the manager.
Atmosphere: 1
Food: 3
⭐️⭐️⭐️⭐️⭐️ Truly Amazing Experience at Burger King Brookings!
I had an absolutely exceptional experience at the Burger King in Brookings, and it was all thanks to one incredible employee Paxton. From the moment we walked in, he embodied the true spirit of “Have it your way” and then some!
Paxton was funny, friendly, and genuinely enthusiastic, making the entire visit feel personal and welcoming. He went out of his way to make us fresh drinks and fries, and even though he had to prep them on the spot, he rushed them out piping hot with a big smile. He surprised us with Burger King hats, adding a playful and memorable touch that made us feel like VIPs.
The food was fast, fresh, and absolutely delicious, but what truly stood out was Paxton’s outstanding customer service. He’s the kind of person who doesn’t just do his job he elevates the entire experience. He has natural leadership and people skills, and I would hire him in a heartbeat to represent my own business. This young man is going places, and Burger King is lucky to have him.
If you’re passing through Brookings, do yourself a favor and stop by and if Paxton’s working, you’re in for a treat!
Atmosphere: 5
Food: 4
Service: 5
Cleanest Burger King I’ve ever seen. In front and behind counter that Place was spotless . Epic Burger King!
Atmosphere: 5
Food: 5
Service: 5
Very nice people 😊the palace is stunning
Good job guys 👏🏻
Atmosphere: 5
Food: 5
Service: 5
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