While visiting Winchester bay for the weekend we drove 40 min each way to get my coffee and they were closed in the middle of the day. No notice, no signs stating why, nothing. Absolutely ridiculous. I saw employees in the lounge doing nothing. There was no power outage or other type of outside fault causing their closure.
Service: 1
Eric Tannehill
My previous post was 1 star. Been in several times since then and it's been great 👍
Atmosphere: 5
Service: 5
Toby Savage
We ordered lattes for us and a cake pop for our kiddo. While we were moving to the front to pick up our order, our daughter sees on my phone that they have drinks with popping boba. Since we knew she wouldn't actually drink the drink with the boba and only just wanted the boba we asked if we could purchase a small side of boba for our daughter. You know like an add-on size. The barista not only seemed confused by the request but mention she had to go talk to her manager to be able to do it and then came back and said she'd have to charge us for a full tea which was $3.25. we confirmed that she was saying we would have to pay $3.25 to be able to get the side of boba and she said yes. I just feel Starbucks in general has really went downhill. I remember a time when Starbucks had pride and would give great tasting coffees with excellent customer service. The customer service is like their coffees.... bitter and unwelcoming.
Atmosphere: 1
Service: 1
Sorina Mooney
Enjoyed the atmosphere
Atmosphere: 5
Food: 5
Service: 5
Rowen
I so appreciate above and beyond service, you can tell extra care was put in ^__^♡
Food: 5
Service: 5
Hailey Ladig
Every time we come here we mobile order and yet somehow they still never give us the right drinks. Needs a better friendlier staff
eve chao
Always love ❤️
Atmosphere: 5
Food: 5
Service: 5
Ryelan Sjostrom
I'm not sure what took forever, screwed up my daughters drink, went back, and they took over 20 minutes to remake the drink.
Atmosphere: 1
Food: 1
Service: 1
Ali (Aligirl)
Everything's great Coffee of course is definitely chain
Atmosphere: 4
Food: 3
Service: 5
Christopher Back (C-LoW)
Good service, but there is a bit slamed with customers, so the wait time was a bit long
Bobbie is as delightful as they come! I wish all Starbucks employees were this cheerful and friendly as her. Great customer service!!
Service: 5
GIJane58
Service ??. Barista didn't get the order right and speaks really loud.
Atmosphere: 3
Food: 3
Service: 1
Kiersten Marsh
Service is not good. I know whats it like to be short staffed and when someone chooses to not do their jobs. No way a Starbucks employee chooses a break over taking an order even though they saw me waiting for 5 mins... And they didnt get my order right the first time
Atmosphere: 4
Food: 4
Service: 2
Jared Markell
Good experience and pleasant spot to relax while charging EV.
Atmosphere: 5
Food: 4
Service: 5
Aubrey Anderson
This Starbucks feels so new & shiny. I came to buy a mug so I can't speak to the food & drink service, but the store was very well maintained. The bathrooms were clean, had all the essentials (toilet paper, soap, purse hook.) There is also a drive-thru for those in a hurry. All the staff was very nice.
Parking: Parking is shared between other shops in the area. It may be difficult to find spots during peak times of the other businesses. There is a drive thru so that is also an option.
While visiting Winchester bay for the weekend we drove 40 min each way to get my coffee and they were closed in the middle of the day. No notice, no signs stating why, nothing. Absolutely ridiculous. I saw employees in the lounge doing nothing. There was no power outage or other type of outside fault causing their closure.
Service: 1
My previous post was 1 star. Been in several times since then and it's been great 👍
Atmosphere: 5
Service: 5
We ordered lattes for us and a cake pop for our kiddo. While we were moving to the front to pick up our order, our daughter sees on my phone that they have drinks with popping boba. Since we knew she wouldn't actually drink the drink with the boba and only just wanted the boba we asked if we could purchase a small side of boba for our daughter. You know like an add-on size. The barista not only seemed confused by the request but mention she had to go talk to her manager to be able to do it and then came back and said she'd have to charge us for a full tea which was $3.25. we confirmed that she was saying we would have to pay $3.25 to be able to get the side of boba and she said yes. I just feel Starbucks in general has really went downhill. I remember a time when Starbucks had pride and would give great tasting coffees with excellent customer service. The customer service is like their coffees.... bitter and unwelcoming.
Atmosphere: 1
Service: 1
Enjoyed the atmosphere
Atmosphere: 5
Food: 5
Service: 5
I so appreciate above and beyond service, you can tell extra care was put in ^__^♡
Food: 5
Service: 5
Every time we come here we mobile order and yet somehow they still never give us the right drinks. Needs a better friendlier staff
Always love ❤️
Atmosphere: 5
Food: 5
Service: 5
I'm not sure what took forever, screwed up my daughters drink, went back, and they took over 20 minutes to remake the drink.
Atmosphere: 1
Food: 1
Service: 1
Everything's great
Coffee of course is definitely chain
Atmosphere: 4
Food: 3
Service: 5
Good service, but there is a bit slamed with customers, so the wait time was a bit long
Kid-friendliness: Really kind place
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bobbie is as delightful as they come! I wish all Starbucks employees were this cheerful and friendly as her. Great customer service!!
Service: 5
Service ??. Barista didn't get the order right and speaks really loud.
Atmosphere: 3
Food: 3
Service: 1
Service is not good. I know whats it like to be short staffed and when someone chooses to not do their jobs. No way a Starbucks employee chooses a break over taking an order even though they saw me waiting for 5 mins... And they didnt get my order right the first time
Atmosphere: 4
Food: 4
Service: 2
Good experience and pleasant spot to relax while charging EV.
Atmosphere: 5
Food: 4
Service: 5
This Starbucks feels so new & shiny. I came to buy a mug so I can't speak to the food & drink service, but the store was very well maintained. The bathrooms were clean, had all the essentials (toilet paper, soap, purse hook.) There is also a drive-thru for those in a hurry. All the staff was very nice.
Parking: Parking is shared between other shops in the area. It may be difficult to find spots during peak times of the other businesses. There is a drive thru so that is also an option.
Atmosphere: 5
Service: 5
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