Service is everything unless the food trumps it. This place was a mess. Miss personality taking orders and cooking whipping his face and not washing his hands. Turning away customers over a fryer issues.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Ponderosa Burger and Fries with Cheese
Tony Aaron Fuller
They leave their phone off the hook… and when you show up to order they say they’re so busy they can’t answer the phone. There was 3 teenagers working two of which where sitting in a booth playing on their cell phones and another girl on her cell phone in the cooking area. They got my order incorrect and i didn’t realize until after I got home. I had to drive all the way back down there because… they leave their phone off the hook… then they seemed annoyed cuz they had to cook the rest of my order after they had already cleaned. This place used to be legendary. It’s a dirty lotto place that happens to serve burgers … it used to be quality cool ass local joint… I’m super disappointed to see what it has become
Atmosphere: 1
Food: 2
Service: 1
Kasey Kendrick
Amazing small town gem!
Atmosphere: 5
Food: 5
Service: 5
Greg Gardner
Is the milkshakes. Milkshakes are excellent. If nothing else stop off for a milkshake, excellent!
Atmosphere: 4
Food: 4
Service: 4
Joseph Pardun
Good service, good food
Atmosphere: 5
Food: 5
Service: 5
Kayla Mauldin
Good food but I went in to eat with a group of people, it said it was open and they weren't
Jared Young
The food is good, but the service is terrible. They will ask you to hold and then never come back. You can hear them talking in the background. Never friendly, no smiles, nothing. When I get there, I go in because drive thru is backed up to the street. I wait at the counter 20 minutes before someone comes to me. My food was sitting on the table, getting cold the whole time. Now, their milkshakes are smaller. Large is the size of medium, and they don't even fill the cup. While my food was on the counter getting cold, my milkshake was in the freezer hardening up. Absolutely terrible service and horribly managed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Original Burger and Curly Fries
David Galassini
Great foos
Atmosphere: 3
Food: 4
Service: 4
Sarah Gilvin
I love this place. Been the same since I was a kid. Best milkshakes and best French fries. Burgers are real good too.
Wheelchair accessibility: Single level no steps. No ramp
2 medium shakes and 2 basic burgers 25 dollars. Burgers are way better than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
James Upshaw
Great food great prices
Atmosphere: 4
Food: 4
Service: 4
Cheri Lane-T
Two malts and a burger patty for the pup. Perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Haley M
Man... we used to enjoy getting food from this place here and there but the last two experiences we've had have been terrible. Customer service was unfriendly, almost annoyed at my husband for ordering on the phone. I've worked customer service as a waitress for 14 years... if someone orders takeout 40 minutes prior to close, sure, maybe you wish they didn't BUT you don't treat them as though they're a bother. And 40 minutes prior to close IS reasonable especially if it is just takeout.The food: Was unfortunately not even worth half of what we paid. Attached is a photo of an $8 burger (the American burger) for my son. I thought they forgot the patty at first! We will no longer be going back and will instead make the drive to Creswell's Toxic. We all ended up throwing away half of our meal which totaled at $60. Really bummed.
Food: 1
Service: 1
Tia Y
CALL TO ORDER AHEAD. Or you'll wait a long time. They cater to Dine In and Drive thru first.I'm from California and went on a road trip to Oregon. Made a stop here because it was the closest burger place.It's a small place. Went in to place an order to go and had to wait about 30 minutes for food. The waiting part is not my problem.My problem was that they Ignored my order. People who came in after me who dine in and people who came 10 min after me went to the drive thru all got their orders before I did. It was not even busy. 3 dine in tables only.I went to check 20 min into my order and said it's almost ready give them 3-4 minutes. That lasted another 10 minutes or so. Went back to check and they said they were bagging it. They knew they messed up because I heard them talking and the front girl said, "well everything has a time on it".They IGNORED my order and gave it all to the Drive thru and Dine in customers because mine was To Go.The burger was ok. I like the buns they used. Their customer service needs Major improvement. I was not impressed with their choice of apple juice for my daughter.
Service is everything unless the food trumps it. This place was a mess. Miss personality taking orders and cooking whipping his face and not washing his hands.
Turning away customers over a fryer issues.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Ponderosa Burger and Fries with Cheese
They leave their phone off the hook… and when you show up to order they say they’re so busy they can’t answer the phone. There was 3 teenagers working two of which where sitting in a booth playing on their cell phones and another girl on her cell phone in the cooking area. They got my order incorrect and i didn’t realize until after I got home. I had to drive all the way back down there because… they leave their phone off the hook… then they seemed annoyed cuz they had to cook the rest of my order after they had already cleaned. This place used to be legendary. It’s a dirty lotto place that happens to serve burgers … it used to be quality cool ass local joint… I’m super disappointed to see what it has become
Atmosphere: 1
Food: 2
Service: 1
Amazing small town gem!
Atmosphere: 5
Food: 5
Service: 5
Is the milkshakes. Milkshakes are excellent. If nothing else stop off for a milkshake, excellent!
Atmosphere: 4
Food: 4
Service: 4
Good service, good food
Atmosphere: 5
Food: 5
Service: 5
Good food but I went in to eat with a group of people, it said it was open and they weren't
The food is good, but the service is terrible. They will ask you to hold and then never come back. You can hear them talking in the background. Never friendly, no smiles, nothing. When I get there, I go in because drive thru is backed up to the street. I wait at the counter 20 minutes before someone comes to me. My food was sitting on the table, getting cold the whole time. Now, their milkshakes are smaller. Large is the size of medium, and they don't even fill the cup. While my food was on the counter getting cold, my milkshake was in the freezer hardening up. Absolutely terrible service and horribly managed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Original Burger and Curly Fries
Great foos
Atmosphere: 3
Food: 4
Service: 4
I love this place. Been the same since I was a kid. Best milkshakes and best French fries. Burgers are real good too.
Wheelchair accessibility: Single level no steps. No ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
Good food. ? the staff was very kind
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
2 medium shakes and 2 basic burgers 25 dollars. Burgers are way better than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Great food great prices
Atmosphere: 4
Food: 4
Service: 4
Two malts and a burger patty for the pup. Perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Man... we used to enjoy getting food from this place here and there but the last two experiences we've had have been terrible. Customer service was unfriendly, almost annoyed at my husband for ordering on the phone. I've worked customer service as a waitress for 14 years... if someone orders takeout 40 minutes prior to close, sure, maybe you wish they didn't BUT you don't treat them as though they're a bother. And 40 minutes prior to close IS reasonable especially if it is just takeout.The food: Was unfortunately not even worth half of what we paid. Attached is a photo of an $8 burger (the American burger) for my son. I thought they forgot the patty at first! We will no longer be going back and will instead make the drive to Creswell's Toxic. We all ended up throwing away half of our meal which totaled at $60. Really bummed.
Food: 1
Service: 1
CALL TO ORDER AHEAD. Or you'll wait a long time. They cater to Dine In and Drive thru first.I'm from California and went on a road trip to Oregon. Made a stop here because it was the closest burger place.It's a small place. Went in to place an order to go and had to wait about 30 minutes for food. The waiting part is not my problem.My problem was that they Ignored my order. People who came in after me who dine in and people who came 10 min after me went to the drive thru all got their orders before I did. It was not even busy. 3 dine in tables only.I went to check 20 min into my order and said it's almost ready give them 3-4 minutes. That lasted another 10 minutes or so. Went back to check and they said they were bagging it. They knew they messed up because I heard them talking and the front girl said, "well everything has a time on it".They IGNORED my order and gave it all to the Drive thru and Dine in customers because mine was To Go.The burger was ok. I like the buns they used. Their customer service needs Major improvement. I was not impressed with their choice of apple juice for my daughter.
Atmosphere: 1
Food: 3
Service: 1
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