All American Frozen Yogurt

528 Valley River Center, Eugene
(541) 484-1249

Recent Reviews

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Yoonbum Sangwoo

Rude clerk.

Atmosphere: 1

Food: 2

Service: 1

JJ Lopez

When i went to buy an ice cream cone the worker was charging me an extra dollar for a small plastic cup, kept making up stuff to charge me extra l, even grabbing napkins. I ended up refunding my ice cream and saw the lady put my ice cream that I licked back into the ice cream bin with was absolutely disgusting. Id only recommended coming here if you'd like to eat others spit.
The person in charge is a terrible person. She thinks she can change prices whenever she wants based off not liking a customer.

Atmosphere: 1

Food: 1

Service: 1

Pickle Mint

5 dollars for a scoop the size of a golf ball, owners pricing is ridiculous, customer service is bad, but the sweet older lady is nice.

Atmosphere: 1

Food: 2

Service: 1

Tinylittle Mimi

Customer service needs work

Atmosphere: 2

Food: 3

Service: 1

Matthew Hanson

Mmmm good ice cream shop yum

Kid-friendliness: Taste so good brain-freeze

Food: 5

Recommended dishes: Coconut Cream Ice Cream Cone

Chance pyke

Bad customer service

Alice T

Wayyyy overpriced , 5 dollars for one loosely scooped ice cream the size of a small tomato . Better off spending your money at Prince Pucklers or even the ice cream shop In Round One they're way cheaper. This place really took a nosedive over the years shame to say I won't be coming back

Charlene

Awful place to work at!!I landed a job here after being hired on the spot with no formal interview, Sabrena just asked me a few questions and then hired me the same day I was dropping off my resume which should have been the first red flag but I was desperate for a job so I took it.Everything was fine for a few months but I do wanna say that this place SCAMS their customers .She trained me to hollow scoop the ice cream and had me weigh it out at four ounces for 5 DOLLARS that is HALF A CUP of ice cream for 5 DOLLARS!! Sabrena was rude and condescending to me whenever I made a mistake which is not how you handle training someone, I was given a chair to take my breaks and rest when there was no customers which she encouraged me to use then one day ,about three months into working there, I walk into the shop and see that the chair was gone with no reason or warning and I never saw it again for the duration for my time working there, me and my other coworkers were also forbidden from sitting on the beam inside the store even though we now had nowhere else to sit. I had no choice but to take my breaks sitting down on the floor in the back of the shop because she discouraged me from leaving the shop except to go get lunch and still expected me to serve customers on my breaks and lunches which is against oregon labor laws!!I was eventually fired after 4 months working here after Sabrena came into the shop and found me sitting on the Floor on one of my breaks and chewed me out for sitting on the floor and for not having the sauce topping and spoons fully stocked. She also sarcastically asked me if I knew how to spade the ice cream even though it was obviously recently spaded .That day was the most busy I have ever seen the shop and had been serving customers by myself with no help for hours and didnt have the time to restock those two items. After the minimum wage went up I was no longer scheduled with any coworkers for the last 30 minutes to an hour which is usually when it is most busy for me and I could have really used that help. It is not fair that I was left to serve customers by myself with crowds as large as you'd see at starbucks, I know they can afford to schedule more people with how much they charge for ice cream. I got a text from Sabrena later that day which told me I was fired for not having the toppings filled and for sitting on the floor and that I would get my final paycheck next pay period which is also against labor laws , I was supposed to get my final paycheck no later than one business day. I filed multiple complaints with the BOLI . Please save yourself the stress and don't work here and don't let your kids work here

Sequoia Sempervirens

We’ve always gotten poor service when you come to this place, so we stopped going

Ian Junge

If I could give this "ice cream" shop zero stars, I would...Anyways, I decided to go grab some ice cream after work, and All American serves Umpqua, which is a great brand. However, the ice cream was freezer burnt, the scoops were hollow ($7 for a hollow scoop SCAM), and the waffle cone was stale. Also, the manager was yelling at an employee for sitting down, there were no customers in line, I was the only one there. I had to wait for about five minutes, yes FIVE minutes in order to be served because the employee was crying, which is understandable considering the, person who I am assuming was the manager, told the employee they were fired, ummm what? The manager was a short white woman with gray-ish hair and was wearing a red apron. She also gave me a nasty look like I ran over her puppy or something.Never coming here again, shameful that a place like this employs such nasty people.

Cord Slatton

Friendly staff, fair values.

Kristen Rene'e

Expensive but good

Bill Russell

Couple of smoothiesGood stuff!

Cord Slatton-Valle

Friendly staff, fair values.

Wendi Young

The dirty soda the offer is amazing. Almost as amazing and nice as Sabrena was. So if you are thirsty go there and try a dirty soda.

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