Black Rock Coffee Bar

2021 River Rd, Eugene
(833) 843-5776

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Recent Reviews

Approximately two weeks before Christmas I wanted to purchase a few gifts cards and went to this location to do so. I was so impressed with the customer service I received there. Although they were busy, I was immediately greeted and consistently acknowledged.
There were only two employees working at that time and their teamwork and work pace was impressive. When the time came to make my gift card purchase, the employee helping me was unsure of how to proceed and she...
Beverages +++
Pastries - meh!
Service - s-l-o-w
Please put more light on the drink menu. Better yet, have a copy of the drink menu closer to the counter. It is hard to see when ordering.
I just wanted to say that the employees are incredibly nice and have excellent customer service skills. I ordered a mobile order through there app; however, it didn't go through on there end. It charged my card, so I assumed it went through. When I got to the window, they couldn't find it, so I reordered. They comped my drink for me and gave me a refund!

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