Black Rock Coffee Bar
2021 River Rd, Eugene
(833) 843-5776
Customers' Favorites
Caramel Blondie Chiller
Marionberry Scone
Mint Chip Chiller
A Cup of Coffee
Iced Jackhammer
Cinnamon Roll
Blended Fuel
Plain Bagel
Sandwiches
Croissant
Menu
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Recent Reviews
I just wanted to say that the employees are incredibly nice and have excellent customer service skills. I ordered a mobile order through there app; however, it didn't go through on there end. It charged my card, so I assumed it went through. When I got to the window, they couldn't find it, so I reordered. They comped my drink for me and gave me a refund!
I waited in the lobby for over 20 min. for a coffee while only 2 girls where behind the counter, after taking my order no one communicated with me until I got frustrated and asked what the problem was I was literally the only one inside, I work across the street and I was late for work. It would habe went a long way if someone would have communicated with me.
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Pastries - meh!
Service - s-l-o-w
Please put more light on the drink menu. Better yet, have a copy of the drink menu closer to the counter. It is hard to see when ordering.