BOBAHEAD Valley River

I went to the mall to get clothes and was feeling thirsty so I stopped by yesterday to grab a tea or something and I saw this place was busy. There was a large line of people waiting for there drinks and I thought it might be a bit of a wait but it must be worth it if all those people were waiting. I WAS RIGHT! There was like 6 people in front of me and four behind me who ordered and everyone looked happy and was waiting patiently for their orders. I checked to see who was working and it looked like one guy was working and busting his butt to make all our orders and was pretty fast at it too. Every time he was finished with an order he would apologize for the wait but every time the customer would say they didn’t mind or they appreciated his service and speed. I just thought this was nice to hear and wanted to let that guy know his peach oolong tea was absolutely fantastic and if I didn’t have to drive 3 hours to get to Eugene I would be at this shop everyday. ☺️🩷

Atmosphere: 5

Food: 5

Service: 5

Pretty decent tea. The automated system for ordering is a bit of a pain especially if someone takes forever to use it. I think what I most like is the ability to choose how much, if any, sugar and ice one wants in the beverage. Service is fine, mostly young workers. Atmosphere is the mall.

Atmosphere: 3

Food: 4

Service: 3

Can be hit and miss with service. Good drinks!!! Large menu.

Atmosphere: 4

Food: 4

Service: 3

Literally was serving people who ordered after me wasting what little time I had left on break. I do not recommend and won’t be going back.

Atmosphere: 1

Food: 2

Service: 1

If you want to order, order at the self-serve kiosk. Otherwise, you'll be charged a forced gratuity.

Atmosphere: 1

Food: 3

Service: 2

Brown sugar, sugar drizzle with tapioca pearl. You'll thank me later if you like sugary drinks.

Atmosphere: 5

Food: 5

Service: 5

Only 1 person working on a Thursday. Very very very long wait!!!!! Girl working was rude!!

Service: 1

I was there and talked to a person about Boba and it sounds good. I try sometime

I love this place so much! Their boba is so good, and very reasonable prices. The staff is also very kind, and provide you with quick service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Taro Smoothie

Very helpful staff and friendly. Thanks!

They're SUPER busy every day of the week, but they have speedy service at a great price! Couldn't be happier, easy 5-star review.
★★★★★

Unfortunately they hire teenagers who don’t know food safety they took back our drink that was made wrong and tried to re-use the boba, I let them know that wasn’t safe and once a customer touches it, they can’t use it because our hands and mouths have germs, that when we touch the lid, especially because people are sick, that when they remove the lid, and take back drinks, it’s an issue. Anyways they said “it’s our rule we can’t throw away boba, we have to reuse it.” Also, the girl in front of me paid in cash, and they took it and went right to making drinks and they over blended our fresh strawberry tea and didn’t apologies just rolled their eyes when I said it was a food safety violation.

Very friendly staff and delicious beverages

LOVEEEE

It is very clean matcha is amazing!! Love this place 10/10