Chacha’s Hawaiian Grill

Food is great but I'm tired of showing up at hours WAY before 8 PM when they supposedly close and find the place closed like today a Tuesday ar 6:30. Call before you waste your time.

Very good food! Problem is this is the 3rd time in 2 months we stop by for dinner on a weekday before 6 and you’re closed! You’ve lost a few customers, I’m done.

If its available the food is amazing. But 9 times out 10 MOST of their menu is unavailable. Please stock better. I'm begging you.

Best slaw ever

It’s delicious and the folks who work here clearly care about making great food. I’ll recommend Chachás to anyone, the prices are as affordable as can be in this economy, and comparable to other places. They keep the area clean and have great vibes overall! Love this place 💜

Nearly out of every item. Chicken was dry and salty. Beef was not seasoned and sauce was not very good either. Rice was also dry and unappetizing. Messed up 3 separate orders in our group of 5. Gordan Ramsey would’ve had a field day. Currently discussing our experience and our stomachs are not sitting well. DO NOT GO HERE!

If they took the prices down 1-3$ and halved the amount of salt on the food, it would be a 10/10. The texture of that garlic chicken is amazing, so is the flavor if you don't consider the overpowering salt content.

I’ve been here 4 times now and they have excellent food. The issue I have is the fact that they are ALWAYS out of half the menu. The staff is mostly nice but who ever does the ordering for this place needs replaced.

Great food and awesome staff. Atmosphere isn't anything to write home about but still super pleasant.

Walked up to order and the lady came over so I said hi :) and the lady didn’t say anything back didn’t even smile, just continued her convo with the kitchen as if I was inconveniencing her by being there. She was rude and the vibe was horrible. I said thank you on my way out and she didn’t say anything back. Will not be back.

Can be a little slow service sometimes but overall good food.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Spam Musubi, Garlic Chicken, Fried Noodles, Chicken Katsu, Mac Salad

Super delicious food. The Poke is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Shrimp, Noodles, Fried Noodles, Mac Salad

Food was awesome, with generous portions with great service, highly recommend, the Loco Moco and the span fries were delicious, some of the best I’ve had 🤤

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spam Fries, Loco Moco

Don’t waste your hard earned cash for Hawaiian style food anywhere else in Eugene!! Lava chicken is fire! Huge helpings, super fresh and you can grab a beer. Hawaiian Time has got nothing on this place!!

Kid-friendliness: TV’s and great music

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lava, Mac Salad

First time visiting 12/6/24 around 6:15pm. Waited about 45 mins to get our food along with everyone else that was there. There were 3 employees in the back (blasting inappropriate/cuss filled rap music as children sat nearby) dancing as a restaurant FILLED with waiting and paying customers sat and watched. There was a young girl at the front counter who seemed to be the only one with customer service and it was her first day! She was continually taking orders but the back staff just wasn’t producing the orders with any sort or urgency. Teriyaki chicken was burnt and over saturated with the sauce..probably trying to hide how burnt it was. Unfortunately the sauce was awful as well. I’m assuming we caught them on a bad night given all the positive reviews but I would not recommend.

Atmosphere: 2

Food: 1

Service: 1