Ordered a bowl online waited 20 minutes for it and when I got it only one half of the bowl had food in it 😠the other side was just empty the past few times I've been here there's always been smth wrong the pmo system broke once I went there the doors were locked during working hours but other times walk in order has been fine w normal portions ( filling up the bowl )
Atmosphere: 3
Food: 2
Service: 1
Naja Sweeney
Staring at the 'Open 1045-11p daily' sign while standing behind a locked door as an employee eats in the dining area ignoring me at 11:15am. Terrible customer service.
Atmosphere: 4
Food: 4
Service: 1
Jeremy Johnston
Generally 5 stars, but occasionally they are out of steak, and it will take 30 minutes before more is ready
Atmosphere: 5
Food: 5
Service: 5
Crista Lawson
This Chipotle has to be one of the worst I’ve ever been to. Nothing is ever prepared right — the rice is still hard, queso is grainy, fajitas are soggy, salsas have no flavor, chips have no salt and are almost always either under or over cooked, or everything is too salty, or it’s barely even edible. The staff are dismissive and checked out, the portions are small, they’re always out of things. It’s a real bummer since we don’t have much in South Eugene. I’m not sure why it’s gone on like this, but I’m disappointed almost every time. The state of this location is bordering on unacceptable. I’ve had 1-2 okay meals here, but they were a fluke. Somebody please get this location on track! The campus location is great, maybe do some cross-training?!?
Atmosphere: 3
Food: 1
Service: 2
vegan vancooks
Almost every time I come here the peppers have good color which means fresh, unlike other locations
Atmosphere: 5
Food: 5
Service: 5
Mak ilgy
Went there an hour before closing and didn’t have 3 of the ingredients I wanted. An hour.
Atmosphere: 1
Food: 1
Service: 2
Chris Raleigh
1 star for being closed 4 hours before their closing time.
Atmosphere: 1
Food: 1
Service: 1
Ty Burns
Step up your game chipotle! Incomplete app orders and Stale chips!
Atmosphere: 5
Food: 3
Service: 3
Cassia W
workers are incredibly kind and one drive through worker was incredibly helpful! I don’t know her name but she wears her hat backwards and had a carabiner.
Always too cold inside. Portions are small for price. Food is inauthentic and not enjoyable. Just go to El super 1 block down the street
Atmosphere: 1
Food: 2
Service: 1
Noah Morris
Opening very late
Joe
One of the smaller Chipotles I’ve visited but has all the qualities the bigger storefronts have to offer. But I gotta admit the gentleman that made my order was cool and super helpful. I had to order a few things , order for myself and a couple other people which made it sort of a pain to order but he helped me out without any problem. The place was clean inside and out.
Atmosphere: 4
Food: 5
Service: 5
Lu l Jing
Got it delivered. Portions were so small I almost cried, payed 48 dollars through Uber for 2 burritos
Ordered a bowl online waited 20 minutes for it and when I got it only one half of the bowl had food in it 😠the other side was just empty the past few times I've been here there's always been smth wrong the pmo system broke once I went there the doors were locked during working hours but other times walk in order has been fine w normal portions ( filling up the bowl )
Atmosphere: 3
Food: 2
Service: 1
Staring at the 'Open 1045-11p daily' sign while standing behind a locked door as an employee eats in the dining area ignoring me at 11:15am. Terrible customer service.
Atmosphere: 4
Food: 4
Service: 1
Generally 5 stars, but occasionally they are out of steak, and it will take 30 minutes before more is ready
Atmosphere: 5
Food: 5
Service: 5
This Chipotle has to be one of the worst I’ve ever been to. Nothing is ever prepared right — the rice is still hard, queso is grainy, fajitas are soggy, salsas have no flavor, chips have no salt and are almost always either under or over cooked, or everything is too salty, or it’s barely even edible. The staff are dismissive and checked out, the portions are small, they’re always out of things. It’s a real bummer since we don’t have much in South Eugene. I’m not sure why it’s gone on like this, but I’m disappointed almost every time. The state of this location is bordering on unacceptable. I’ve had 1-2 okay meals here, but they were a fluke. Somebody please get this location on track! The campus location is great, maybe do some cross-training?!?
Atmosphere: 3
Food: 1
Service: 2
Almost every time I come here the peppers have good color which means fresh, unlike other locations
Atmosphere: 5
Food: 5
Service: 5
Went there an hour before closing and didn’t have 3 of the ingredients I wanted. An hour.
Atmosphere: 1
Food: 1
Service: 2
1 star for being closed 4 hours before their closing time.
Atmosphere: 1
Food: 1
Service: 1
Step up your game chipotle! Incomplete app orders and Stale chips!
Atmosphere: 5
Food: 3
Service: 3
workers are incredibly kind and one drive through worker was incredibly helpful! I don’t know her name but she wears her hat backwards and had a carabiner.
Atmosphere: 5
Food: 5
Service: 5
Can't beat the size of it for the price
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Always good quality
Atmosphere: 4
Food: 5
Service: 5
Always too cold inside. Portions are small for price. Food is inauthentic and not enjoyable. Just go to El super 1 block down the street
Atmosphere: 1
Food: 2
Service: 1
Opening very late
One of the smaller Chipotles I’ve visited but has all the qualities the bigger storefronts have to offer. But I gotta admit the gentleman that made my order was cool and super helpful. I had to order a few things , order for myself and a couple other people which made it sort of a pain to order but he helped me out without any problem. The place was clean inside and out.
Atmosphere: 4
Food: 5
Service: 5
Got it delivered. Portions were so small I almost cried, payed 48 dollars through Uber for 2 burritos
Atmosphere: 1
Food: 1
Service: 1
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