Cookies Cookies
3051 W 11th Ave, Eugene
(541) 683-3444
Recent Reviews
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Good cookies and ice cream it's so awesome yum
I placed my cookie order 3 weeks before I needed them. The communication from the get go was bad, I always had to call her and could never get a call back. I had texted the owner and her husband multiple times, all of the messages showing as read. I never got a response text back but did receive confirmation from the owner that she received the pictures I sent and could do the design I wanted when I called her. The day of, I went to pick up the cookies and she was closed, inside the store with the doors locked during posted business hours. Finally able to get her to answer the door she was extremely rude telling me “you cancelled your order!” Which I never did. I spoke with her 3 times over the phone confirming the order and pick up date. She accused me of not picking up her phone calls and saying my voicemail doesn’t work, I showed her I never once received a call from her. Finally come to find out, after her blaming me for 5 minutes, she wrote down the wrong phone number. 1: she had my phone number in texts to both her and her husbands phone and even pulled up the text thread confirming the cookie design, so that’s a terrible excuse. And 2: her not being able to reach me by phone is not me cancelling my order. She offered to make the cookies, one design not 3, and charged me the same price. She delivered the cookies after the event ended, and the cookies were an absolute mess. I demanded a refund because I never took the cookies due to the event being over, and still have yet to get a response back from her about my refund multiple days later. Rudest business owner I have ever met. And on top of it, the shop is absolutely filthy, dead bugs all over and in the cookie cases.
BEST COOKIES IN THE WORLD 🍪
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter P B Cups, Oatmeal Chocolate Chip, Chocolate Chip
Absolute hidden gem ? of a bakery. Their cookies are delicious. I love their frosted molasses, frosted sugar cookies, snickerdoodles, and chocolate chip cookies. I always love bringing new people by who never realized this fun little shop was there. Cookies are large and reasonably priced. Always a fun treat to drop by for.
Atmosphere: 4
Food: 5
Service: 5
I've never had anything from here that wasn't absolutely delicious
Best cookies in town...I would smash these out everyday if I knew I wouldn't gain some serious weight... Thank you for awesome work! ~A dedicated cookie eater..~
Hands down the best sugar cookies I’ve ever had. Will definitely be ordering from here again.
Cookies was flat, dry and gross. My dog wouldn't even eat it. The Lady at the front counter had a bad attitude.
Excellent cookies!
My family and I have been frequent patrons for over roughly 5 years and we’ve always had a great experience. The cookies are wonderful. Well worth coming here!
Restaurantji Recommends
Cookies was flat, dry and gross. My dog wouldn't even eat it. The Lady at the front counter had a bad attitude.
Excellent cookies!
If this place were actually open more than every blue moon I would give 5 stars .
She makes the Best cookies ever!! I highly recommend "Cookies Cookies" to anyone that is looking for a excellent Cookie!
I go here everytime I’m out walking with my daughter. Love her cookies and ice cream ❤️
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