Domino's Pizza

2621 Willamette St, Eugene
(541) 343-3030

Recent Reviews

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Eric M

This is one of the nicest Dominos I’ve ever been too. The staff were polite and attentive. Pizza was ready incredibly good! This team has set the bar high for other locations! Visit was on 8/3/2025 at 4pm. Thank you

Atmosphere: 5

Food: 5

Service: 5

Jewell Morgan

Gage the manager on duty was super nice and helped me with my order that was messed up online and was super kind

Atmosphere: 5

Food: 5

Service: 5

Matthew Hanson

Good pizza it's so yum

Food: 5

Wyatt Clark

Its 2pm and they don't have enough cash in their whole store to break $100. I've worked cashier and service for over 20 years and that is ridiculous. Definitely never wasting my time with location again and will tell others to do the same.

So tired of businesses trying to force Americans to abandon the use of legal tender for digital currency by refusing to take cash. Beyond the pale. Thanks for reminding me to spend my money locally.

I went with Dough Co instead. Have a nice day.

Service: 1

SHANE

Took over 2 hours for a delivery lol.

April Reign

I took 3 times as long as predicted to get my food.The texts came, but the pizza didn't. When I called and eventually talked to the manager.They said, it's coming.I asked if there was any kind of compensation for the inconvenience. They said it's on its way.I understand things happen.But that was terrible customer service. You lost customer with me.

*update. Opened the box and it's burnt! I sincerely regret tipping you. Such a lame experience. It's not like you guys offer quality pizza.What you offer is convenience and this has been such an inconvenience. No thanks

Service: 1

Sam Pear

I literally have never made a review but this was the worst experience I have had yet. I have had multiple hour plus waits but this is outrageous. I placed an order at 9:30 and it’s 11 now. When I look at the tracker online it says order will be ready in 30 to 40 min and it never changes. I have called them and of course it’s an AI voice and they never pick up the phone. I have been on hold for 1 hour. This place is a joke and I will not be ordering from here again. And the customer service website is down.

Atmosphere: 1

Food: 1

Service: 1

Zachary Matlock

I ordered, was told it would take 40 minutes, and it still hasn't come for an hour and a half. I tried to call to clarify when, if ever, I will get my food, and I was put on hold for 15 minutes

Service: 1

Cassie Moore

Horrible service poor customer service tried to place an order on line and the system was down so I decided to go inside to find out you can't get a daily deal and use a coupon even though they are two separate things entirely. The man was rude about it and was telling me no for every item I placed for my online order was also pretty rude to the staff as well

Atmosphere: 1

Service: 1

will parks

Perfectooo in every aspect.

Atmosphere: 5

Food: 5

Service: 5

D K

Order somewhere else. Any time I order a "large" pizza they like to use a medium sized dough so each slice is ridiculously thin.

Atmosphere: 1

Food: 1

Service: 1

D Haswell

Quick and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Brooklyn Crust Meatzza Pizza

Holly Andrews

Couldn't even call to let them know that my pizza was cold and they never gave me my parmesean cheese since they now charge extra for it which is ridiculous!! I want a refund or a new order free of charge. Worst customer service ever!!

Atmosphere: 1

Food: 2

Service: 1

Tiffany Thomas

Took over an hour and a half to send the wrong pizza. Does not answer their phone, so there's nothing you can do about it. Absolutely do not recommend.

Atmosphere: 1

Food: 1

Service: 1

Kelsey Davis

Some of the worst customer service I have EVER received. Their phones aren’t working and it’s been over an HOUR. Apparently my pizza is just now getting in the oven?! This definitely isn’t the first time I’ve had this experience with this dominos either, however this will DEFINITELY be the last time I will ever patron dominos. Ridiculous!

Atmosphere: 1

Food: 4

Service: 1

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