KFC
2545 River Rd, Eugene
(541) 689-1200
Recent Reviews
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The honey BBQ wings are bomb just like the ones back in the day every time I come from the beach I get at least 3 buckets to snack on during a football game
Ordered here tonight for takeout. Had never had KFC until tonight. They were busy and it took a while for me to get my food, got home and there was a missing item. Went back to the store and let me tell you, the staff made me enjoy having to come back. 4 star for service with a missing item and a wait, yes they were that good. Then I got home and sat down to a meal that hit the spot in every way. The slaw was incredible, the chicken was juicy and tender and made me go back for seconds, delicious biscuit and jojos that kicked the competition in the teeth. Thank you for a delicious meal, some solid conversation and laughs. Will be returning within the month
Atmosphere: 5
Food: 5
Service: 4
I had a coupon and requested all white meat, said I would pay extra and was told that I could not change a coupon.
I didn't order.
I went through the drive thru at 830 just got home with the food and it’s terrible. It’s not close to fresh and should have been thrown out. The wedges I got were like trying to eat dried tree bark. I will never go to this location again.
Food: 1
What is wrong with people,I ordered a chicken fried steak dinner and a water. I drive up to the window and the guy says $7.49¢ I ask him why the dinner is advertised for$5.99. He said the water,I said how much is the water he said $1.49 they charge for the cup. I said no way if that's how much it is no thank you. He grabs my order and abruptly hand me the bag through the window and rudely says have a good night mam. No honey or butter for my biscuit and a plastic knife. Wow is that a post or what???e I'm being discriminated . on for sure.
Atmosphere: 1
Food: 3
Service: 1
I haven’t ate there in six years and the food was delicious. The service was awesome. Daniel is very friendly great customer service and like I said I love the food. I’ve missed it. I will be back. It’s the one on River Road in Eugene, Oregon on August 7 at 2 o’clock I came through thank you.
Atmosphere: 5
Food: 5
Service: 5
Of course my atmosphere was great because I went thru the drive thru. They were fast and the food tasted fresh.
I do feel like the mac and cheese and the taters need some help. It's not how the workers are doing it, its the quality if the ingredients used.
The best Mac and cheese I've ever had from a fast food joint is Arby's white cheddar Mac and cheese!
Overall good experience. Would recommend if you want chicken and dont feel like frying it yourself.
Atmosphere: 5
Food: 4
Service: 5
My interaction with the staff was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Good chicken, biscuit, and slaw. Quick service.
Food: 4
Service: 4
The workers were literally verbally fighting. Waited almost 30 minutes for food after I received my food. It was completely the wrong order. I asked multiple times if I could just get a refund so I could be on my way still had to wait for my food even after asking just to cancel the order was then given this quote on “ Large mac & cheese and then told to ask for a guy when I come back so I can get another one. All I wanted was just a refund so I could leave, but they still gave me the food and it was completely wrong
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
They don’t have cashiers anymore!! There is a convoluted and confusing Kiosk that was impossible to use for what I was ordering. (A dine in and a take out order combined.) One of the cooks came out and typed in my order for me. It seemed like 10 minutes to go through all the different screens to order 4 pieces of chicken. A human cashier would have taken the order in under 30 seconds. When I shared my concerns I was told that a lot of customers hate it and walk out but feedback doesn’t matter. KFC isn’t going to change. They do plenty of business without the customers that leave and the store will never close. I resolved that this was my last visit. Then while eating in the dining area a loud, piercing, screeching noise came on totally disrupting my attempt to have a relaxing dinner after work. When I asked if it was some kind of alarm they said it was just one of their fry cookers having issues but nothing to worry about. Clearly the corporate leadership at KFC considers loyal customers to be on par with the birds they fry. We exist simply to maximize profits. I’m no longer eating at KFC. I’ll get my fried chicken down the street and tell others to do the same. They still take drive thru orders with human customer service staff I think but I won’t be accessing that anymore either.
Atmosphere: 1
Food: 4
Service: 1
It is good and I like very much.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fried Chicken
FAST, but those damn screens are HORRIBLE. KFC corporate is awful, but the location staff are friendly and informative.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Very expensive.
Atmosphere: 5
Food: 5
Service: 5
What a disaster. No order in the kitchen no help at the front for order pickup and no acknowledgment. The manager hides in the back.
Food: 1
Service: 1
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