What a disaster. No order in the kitchen no help at the front for order pickup and no acknowledgment. The manager hides in the back.
Food: 1
Service: 1
Shay Watkins (Sistik123)
get the classic spicy sandwich
Michelle Hughes
Friendly, fast, clean! Good prices as well!
Atmosphere: 5
Food: 5
Service: 5
Ally Whittington
I’ve grown up around this area and gone here for years, generally the food isn’t too bad if your order is completed correctly. I’m specifically leaving this review because of an experience I had today that was so poor I may just not return again. I had to wait a few minutes for my order to be taken, understandable. The person who rang up my order Jacob was apologetic and generally was the best customer service to be had here. He gave me my drink before stepping away to help with drive through, I’ve worked fast food before I get how it is. When my food is delivered to the counter the man giving me the food was someone else I hadn’t managed to read his name tag unfortunately but he had brought my food out on a tray to dine in. I had used the kiosk to ring up my order (which usually helps me with my social anxiety) and my friend confirmed to me aloud when I told the man I had rung it in to go that that’s what I had selected. He attempted to shift the blame to the person who submitted the order, and again I understand it was busy it even looked a bit understaffed but it wasn’t the person who rang my orders fault. All Jacob would have to do is hit submit on it. I had filled it in with to go. That would be on the ticket. It was also a super easy fix! I asked him to get me a bag and his response was that might “take a few minutes” after again I had already been waiting nearly 10-15 minutes. Grabbing a bag and bagging food doesn’t take that long. I get maybe it was frustrating to a degree but that’s never something you take out on the customer. He proceeded to complain loud enough that me and my friend could both hear him. I wish he had stayed at the counter long enough to see his name because sir this big nasty review is entirely on you and your attitude around your customers. Do better. Thank you to Jacob though, he deserves appreciation for how hard he’s working.
Atmosphere: 1
Food: 3
Service: 1
Bradley
We went to kfc for dinner we ordered the 10 PC dark meal which came with a bucket drink.No one drinks out of the bucket we asked for three cups they refused to give us the bucket drink and gave us 3 cups and charged us a lot more for cups.The workers need to get it together or find a new job.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Darryl McGlothen
Disappointed there wasn't any chocolate cake. Took my food to go, so no idea what the atmosphere was like.
Atmosphere: 2
Food: 4
Service: 4
문max
I wanted delivery through online ordering, but the payment was made and I didn't receive the food. The KFC store and the delivery company didn't answer the phone. I'm really angry
Kat “Kat the Goddess” Cooper
Love the original chicken sandwich minus the pickle.
Food: 5
Recommended dishes: Fried Chicken, Cole Slaw
Craig Finnerty
For what today's resteraunts offer....KFC is solid choice..the 5$ chicken sandwhich is a good quality piece of chicken and sandwhich
In the over 20 years I've lived in the area this KFC location has never been able to get it together. Every year or two I'll give them another chance to no avail. The service is habitually slow and the customer service poor. It is not uncommon to be missing items or sauces. Its a normality for the soda to be pumping without syrup, tasting horrible. And if by some miracle your order does come out correctly it will probably be old, cold chicken that does not taste good. If you want KFC badly you are better off driving to the W11th location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, Nuggets, Mac & Cheese Bowl
Derald Hanson
Kid-friendliness: Good nugget meal
Food: 5
Recommended dishes: Fried Chicken
McKyle Mortensen
Poor food quality fries are rock hard didnt get forks or straws butter was busted open in the bag and food was crushed honestly go to the wingstop thats just down the road
Very expensive.
Atmosphere: 5
Food: 5
Service: 5
What a disaster. No order in the kitchen no help at the front for order pickup and no acknowledgment. The manager hides in the back.
Food: 1
Service: 1
get the classic spicy sandwich
Friendly, fast, clean! Good prices as well!
Atmosphere: 5
Food: 5
Service: 5
I’ve grown up around this area and gone here for years, generally the food isn’t too bad if your order is completed correctly. I’m specifically leaving this review because of an experience I had today that was so poor I may just not return again. I had to wait a few minutes for my order to be taken, understandable. The person who rang up my order Jacob was apologetic and generally was the best customer service to be had here. He gave me my drink before stepping away to help with drive through, I’ve worked fast food before I get how it is. When my food is delivered to the counter the man giving me the food was someone else I hadn’t managed to read his name tag unfortunately but he had brought my food out on a tray to dine in. I had used the kiosk to ring up my order (which usually helps me with my social anxiety) and my friend confirmed to me aloud when I told the man I had rung it in to go that that’s what I had selected. He attempted to shift the blame to the person who submitted the order, and again I understand it was busy it even looked a bit understaffed but it wasn’t the person who rang my orders fault. All Jacob would have to do is hit submit on it. I had filled it in with to go. That would be on the ticket. It was also a super easy fix! I asked him to get me a bag and his response was that might “take a few minutes” after again I had already been waiting nearly 10-15 minutes. Grabbing a bag and bagging food doesn’t take that long. I get maybe it was frustrating to a degree but that’s never something you take out on the customer. He proceeded to complain loud enough that me and my friend could both hear him. I wish he had stayed at the counter long enough to see his name because sir this big nasty review is entirely on you and your attitude around your customers. Do better. Thank you to Jacob though, he deserves appreciation for how hard he’s working.
Atmosphere: 1
Food: 3
Service: 1
We went to kfc for dinner we ordered the 10 PC dark meal which came with a bucket drink.No one drinks out of the bucket we asked for three cups they refused to give us the bucket drink and gave us 3 cups and charged us a lot more for cups.The workers need to get it together or find a new job.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Disappointed there wasn't any chocolate cake. Took my food to go, so no idea what the atmosphere was like.
Atmosphere: 2
Food: 4
Service: 4
I wanted delivery through online ordering, but the payment was made and I didn't receive the food. The KFC store and the delivery company didn't answer the phone. I'm really angry
Love the original chicken sandwich minus the pickle.
Food: 5
Recommended dishes: Fried Chicken, Cole Slaw
For what today's resteraunts offer....KFC is solid choice..the 5$ chicken sandwhich is a good quality piece of chicken and sandwhich
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
It was clean. Workers were funny. And food was hot n fresh. Thanks y'all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich
In the over 20 years I've lived in the area this KFC location has never been able to get it together. Every year or two I'll give them another chance to no avail. The service is habitually slow and the customer service poor. It is not uncommon to be missing items or sauces. Its a normality for the soda to be pumping without syrup, tasting horrible. And if by some miracle your order does come out correctly it will probably be old, cold chicken that does not taste good. If you want KFC badly you are better off driving to the W11th location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, Nuggets, Mac & Cheese Bowl
Kid-friendliness: Good nugget meal
Food: 5
Recommended dishes: Fried Chicken
Poor food quality fries are rock hard didnt get forks or straws butter was busted open in the bag and food was crushed honestly go to the wingstop thats just down the road
Food: 1
friendly staff!
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