Of course my atmosphere was great because I went thru the drive thru. They were fast and the food tasted fresh.
I do feel like the mac and cheese and the taters need some help. It's not how the workers are doing it, its the quality if the ingredients used.
The best Mac and cheese I've ever had from a fast food joint is Arby's white cheddar Mac and cheese!
Overall good experience. Would recommend if you want chicken and dont feel like frying it yourself.
Atmosphere: 5
Food: 4
Service: 5
Melissa Overton
My interaction with the staff was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
R M
Good chicken, biscuit, and slaw. Quick service.
Food: 4
Service: 4
Megan
The workers were literally verbally fighting. Waited almost 30 minutes for food after I received my food. It was completely the wrong order. I asked multiple times if I could just get a refund so I could be on my way still had to wait for my food even after asking just to cancel the order was then given this quote on “ Large mac & cheese and then told to ask for a guy when I come back so I can get another one. All I wanted was just a refund so I could leave, but they still gave me the food and it was completely wrong
Atmosphere: 1
Food: 2
Service: 3
Jim Sullivan
They don’t have cashiers anymore!! There is a convoluted and confusing Kiosk that was impossible to use for what I was ordering. (A dine in and a take out order combined.) One of the cooks came out and typed in my order for me. It seemed like 10 minutes to go through all the different screens to order 4 pieces of chicken. A human cashier would have taken the order in under 30 seconds. When I shared my concerns I was told that a lot of customers hate it and walk out but feedback doesn’t matter. KFC isn’t going to change. They do plenty of business without the customers that leave and the store will never close. I resolved that this was my last visit. Then while eating in the dining area a loud, piercing, screeching noise came on totally disrupting my attempt to have a relaxing dinner after work. When I asked if it was some kind of alarm they said it was just one of their fry cookers having issues but nothing to worry about. Clearly the corporate leadership at KFC considers loyal customers to be on par with the birds they fry. We exist simply to maximize profits. I’m no longer eating at KFC. I’ll get my fried chicken down the street and tell others to do the same. They still take drive thru orders with human customer service staff I think but I won’t be accessing that anymore either.
Atmosphere: 1
Food: 4
Service: 1
Casey Rigsby
It is good and I like very much.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Jacob Favreault
FAST, but those damn screens are HORRIBLE. KFC corporate is awful, but the location staff are friendly and informative.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Eric Caniglia
Very expensive.
Atmosphere: 5
Food: 5
Service: 5
David Seville
What a disaster. No order in the kitchen no help at the front for order pickup and no acknowledgment. The manager hides in the back.
I’ve grown up around this area and gone here for years, generally the food isn’t too bad if your order is completed correctly. I’m specifically leaving this review because of an experience I had today that was so poor I may just not return again. I had to wait a few minutes for my order to be taken, understandable. The person who rang up my order Jacob was apologetic and generally was the best customer service to be had here. He gave me my drink before stepping away to help with drive through, I’ve worked fast food before I get how it is. When my food is delivered to the counter the man giving me the food was someone else I hadn’t managed to read his name tag unfortunately but he had brought my food out on a tray to dine in. I had used the kiosk to ring up my order (which usually helps me with my social anxiety) and my friend confirmed to me aloud when I told the man I had rung it in to go that that’s what I had selected. He attempted to shift the blame to the person who submitted the order, and again I understand it was busy it even looked a bit understaffed but it wasn’t the person who rang my orders fault. All Jacob would have to do is hit submit on it. I had filled it in with to go. That would be on the ticket. It was also a super easy fix! I asked him to get me a bag and his response was that might “take a few minutes” after again I had already been waiting nearly 10-15 minutes. Grabbing a bag and bagging food doesn’t take that long. I get maybe it was frustrating to a degree but that’s never something you take out on the customer. He proceeded to complain loud enough that me and my friend could both hear him. I wish he had stayed at the counter long enough to see his name because sir this big nasty review is entirely on you and your attitude around your customers. Do better. Thank you to Jacob though, he deserves appreciation for how hard he’s working.
Atmosphere: 1
Food: 3
Service: 1
Bradley
We went to kfc for dinner we ordered the 10 PC dark meal which came with a bucket drink.No one drinks out of the bucket we asked for three cups they refused to give us the bucket drink and gave us 3 cups and charged us a lot more for cups.The workers need to get it together or find a new job.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Darryl McGlothen
Disappointed there wasn't any chocolate cake. Took my food to go, so no idea what the atmosphere was like.
Atmosphere: 2
Food: 4
Service: 4
문max
I wanted delivery through online ordering, but the payment was made and I didn't receive the food. The KFC store and the delivery company didn't answer the phone. I'm really angry
Of course my atmosphere was great because I went thru the drive thru. They were fast and the food tasted fresh.
I do feel like the mac and cheese and the taters need some help. It's not how the workers are doing it, its the quality if the ingredients used.
The best Mac and cheese I've ever had from a fast food joint is Arby's white cheddar Mac and cheese!
Overall good experience. Would recommend if you want chicken and dont feel like frying it yourself.
Atmosphere: 5
Food: 4
Service: 5
My interaction with the staff was top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Good chicken, biscuit, and slaw. Quick service.
Food: 4
Service: 4
The workers were literally verbally fighting. Waited almost 30 minutes for food after I received my food. It was completely the wrong order. I asked multiple times if I could just get a refund so I could be on my way still had to wait for my food even after asking just to cancel the order was then given this quote on “ Large mac & cheese and then told to ask for a guy when I come back so I can get another one. All I wanted was just a refund so I could leave, but they still gave me the food and it was completely wrong
Atmosphere: 1
Food: 2
Service: 3
They don’t have cashiers anymore!! There is a convoluted and confusing Kiosk that was impossible to use for what I was ordering. (A dine in and a take out order combined.) One of the cooks came out and typed in my order for me. It seemed like 10 minutes to go through all the different screens to order 4 pieces of chicken. A human cashier would have taken the order in under 30 seconds. When I shared my concerns I was told that a lot of customers hate it and walk out but feedback doesn’t matter. KFC isn’t going to change. They do plenty of business without the customers that leave and the store will never close. I resolved that this was my last visit. Then while eating in the dining area a loud, piercing, screeching noise came on totally disrupting my attempt to have a relaxing dinner after work. When I asked if it was some kind of alarm they said it was just one of their fry cookers having issues but nothing to worry about. Clearly the corporate leadership at KFC considers loyal customers to be on par with the birds they fry. We exist simply to maximize profits. I’m no longer eating at KFC. I’ll get my fried chicken down the street and tell others to do the same. They still take drive thru orders with human customer service staff I think but I won’t be accessing that anymore either.
Atmosphere: 1
Food: 4
Service: 1
It is good and I like very much.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fried Chicken
FAST, but those damn screens are HORRIBLE. KFC corporate is awful, but the location staff are friendly and informative.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Very expensive.
Atmosphere: 5
Food: 5
Service: 5
What a disaster. No order in the kitchen no help at the front for order pickup and no acknowledgment. The manager hides in the back.
Food: 1
Service: 1
get the classic spicy sandwich
Restaurantji Recommends
Friendly, fast, clean! Good prices as well!
Atmosphere: 5
Food: 5
Service: 5
I’ve grown up around this area and gone here for years, generally the food isn’t too bad if your order is completed correctly. I’m specifically leaving this review because of an experience I had today that was so poor I may just not return again. I had to wait a few minutes for my order to be taken, understandable. The person who rang up my order Jacob was apologetic and generally was the best customer service to be had here. He gave me my drink before stepping away to help with drive through, I’ve worked fast food before I get how it is. When my food is delivered to the counter the man giving me the food was someone else I hadn’t managed to read his name tag unfortunately but he had brought my food out on a tray to dine in. I had used the kiosk to ring up my order (which usually helps me with my social anxiety) and my friend confirmed to me aloud when I told the man I had rung it in to go that that’s what I had selected. He attempted to shift the blame to the person who submitted the order, and again I understand it was busy it even looked a bit understaffed but it wasn’t the person who rang my orders fault. All Jacob would have to do is hit submit on it. I had filled it in with to go. That would be on the ticket. It was also a super easy fix! I asked him to get me a bag and his response was that might “take a few minutes” after again I had already been waiting nearly 10-15 minutes. Grabbing a bag and bagging food doesn’t take that long. I get maybe it was frustrating to a degree but that’s never something you take out on the customer. He proceeded to complain loud enough that me and my friend could both hear him. I wish he had stayed at the counter long enough to see his name because sir this big nasty review is entirely on you and your attitude around your customers. Do better. Thank you to Jacob though, he deserves appreciation for how hard he’s working.
Atmosphere: 1
Food: 3
Service: 1
We went to kfc for dinner we ordered the 10 PC dark meal which came with a bucket drink.No one drinks out of the bucket we asked for three cups they refused to give us the bucket drink and gave us 3 cups and charged us a lot more for cups.The workers need to get it together or find a new job.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Disappointed there wasn't any chocolate cake. Took my food to go, so no idea what the atmosphere was like.
Atmosphere: 2
Food: 4
Service: 4
I wanted delivery through online ordering, but the payment was made and I didn't receive the food. The KFC store and the delivery company didn't answer the phone. I'm really angry
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