Messed up simple order. And won’t answer phone to make it right. When they do answer they just hang up immediately. Ordered a chicken quesadilla without tomatoes and got one with no chicken and extra tomatoes. Tried calling them so I could get right food or refund but the lazy hippies that work there won’t make any effort to do so. last time I ever waste any $$ there
Atmosphere: 1
Food: 1
Service: 1
Abigail Rotholz
Nobody here seemed like they wanted to be at work. The tables were all empty and none of them appeared wiped down. We cleaned one ourselves with paper towels from the bathroom. They said they were out of sweet potatoes, it would be an extra $3 for rice in the kid’s trio, they couldn’t bring the rice out to our table ahead of time, and then they gave us mixed veggies instead of rice anyway. We ordered for dine in but everything was packed up to go. They did not offer us plates or utensils, and the forks and napkins were out at the self-service counter. I had to ask for each of these things by waiting at the counter and then saying “excuse me, could we get ___” when no one came to help. Even when I mentioned these things were out I didn’t see anyone restock them. I give 2 stars instead of 1 because my salad was pretty tasty and I don’t know if the staff may have been overworked and just coming off a rush. Perhaps they were doing the best they could. I’m disappointed that the service was so poor since I like healthy food. I probably won’t eat here again.
R B
Very good food at a good price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ Bowl, Bollywood Bowl
Dustin Warren
I Go to Laughing Planet a lot. This one is not up to par. Chicken was VERY tough and not seasoned. Chipotle sauce was like tomato sauce. This was there 2nd chance with me an they blew it both times.
Atmosphere: 4
Food: 2
Service: 3
Ken Izw
Racist stuff refused to Asian people and told me go away because he's not capable and busy.Terrible customer service and
Atmosphere: 1
Service: 1
Bobby Z
I love their salads. I have a nut allergy and it's hard to find cafes like this that can reliably make good salads without cross contamination. I've heard most of their other, non-salad items can be hit or miss though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad
Marcus Grey Rosario
We went late afternoon and the place had been pretty empty. The food was exactly as expected - a mini, really is mini, but still portioned well. It was clean and friendly.
We eat from this place a lot because it is relatively healthy and quick, but it is wildly hit or miss. Our dinner tonight had no sauce! This is not unusual. I expect to have to put my own sauce on. Often they put cheese on the bottom of the bowl so that it fuses with the paper bowl making it completely inedible.
Service: 2
Gwen Buckley
Very nice staff, everyone has always been polite and fast, and I've never had a burrito that wasn't delicious. It's a great place to go if you want healthy comfort food and a relaxed dining atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Aly Waterfall
Well that burrito and order experience sucked!I ordered a burrito to be picked up through the website. I modified the burrito to include avocado (it costs an extra $2 to do this, I find the addition of the avocado worth it and for me it improves the taste of the burrito) Never had a problem like this over the 6 years I have been coming to LP until today.When I arrived, I looked in the bag and noticed the avocado was in it's own container in the bag and outside of the burrito. I was perplexed and confused, since how was I supposed to put the avocado slices into my to go burrito when I was not even near my own home and kitchen?So, I asked about why this was so and they said it was a mistake, so I asked if they could unfold and add the avocado slices into the burrito for me. The three young men got very glum looks on their faces and two of the employees turned and walked away into the kitchen, while the young man that seemed to be working the front counter explained that they would have to make a new burrito and they were not allowed to reopen up the one they had made for my order.So, I asked for them to remake the burrito and add in the avocado I had paid for, explaining why it would not work for me. Plus I paid the extra $2 for the avocado online, and I wasn't sure how they would re-reimburse me the $2.It was going downhill fast, but I was hoping the burrito maker was going to do a good job making a new burrito.Wrong! He left the sauce out and put the avocado at the ends of the burrito rather than dispersed evenly throughout the burrito and hardly any chicken. Since I was not eating in the restaurant but taking it away, It made it look like he was banking on me not doing anything about the decline in quality of my burrito. He was getting even with me for "making" him reverse his mistake.Not going back, unless I get a full refund. And I am not sure I want to deal with Laughing Planet ever again. It 's not that great a place to eat anymore and the service today was LAME and below standard.I also predict this particular young man wont be there much longer based on my experience of his poor attitude and service. If I saw him making anything in the kitchen, I would not order or stick around to eat what he prepared.
Atmosphere: 1
Food: 1
Service: 1
Dugless Cron
Ordered a seasonal bowl with the tempeh protein, delicata squash, grated beats & such, nice sauce topping, all wonderfully prepared, nice music playing in the background at a pleasant happy volume. Every time I’ve come, it’s been pleasant, nice interactions with the workers as well, I appreciate that.
Vegetarian options: Tempeh nicely prepared
Atmosphere: 5
Food: 5
Service: 5
getcbd101 quick
Was not impressed at all, food was very Bland, I ordered a PULLED PORK BURRITO, It was full of black bean with maybe a mouthful of what might of been pork in the whole Burrito.No service ( bus your own table)Shows how lazy this place is.And when I said, "way to many black beans" the preparer (not a cook) laughed...I recommend FIND A BETTER PLACE TO EAT.(If you read my reviews I am always fair)
Food is good but they NEVER answer the phone. I tell them their phone isn’t working and it’s always a different excuse.
Atmosphere: 5
Food: 5
Service: 1
Great experience! Friendly people and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan
Very quaint. Wasn't busy when i was there. Food was delicious and fast. Atmosphere was very pleasant. Ate outside on the patio and it was nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Supreme Burrito, Grilled Chicken
Messed up simple order. And won’t answer phone to make it right. When they do answer they just hang up immediately. Ordered a chicken quesadilla without tomatoes and got one with no chicken and extra tomatoes. Tried calling them so I could get right food or refund but the lazy hippies that work there won’t make any effort to do so. last time I ever waste any $$ there
Atmosphere: 1
Food: 1
Service: 1
Nobody here seemed like they wanted to be at work. The tables were all empty and none of them appeared wiped down. We cleaned one ourselves with paper towels from the bathroom. They said they were out of sweet potatoes, it would be an extra $3 for rice in the kid’s trio, they couldn’t bring the rice out to our table ahead of time, and then they gave us mixed veggies instead of rice anyway. We ordered for dine in but everything was packed up to go. They did not offer us plates or utensils, and the forks and napkins were out at the self-service counter. I had to ask for each of these things by waiting at the counter and then saying “excuse me, could we get ___” when no one came to help. Even when I mentioned these things were out I didn’t see anyone restock them. I give 2 stars instead of 1 because my salad was pretty tasty and I don’t know if the staff may have been overworked and just coming off a rush. Perhaps they were doing the best they could. I’m disappointed that the service was so poor since I like healthy food. I probably won’t eat here again.
Very good food at a good price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ Bowl, Bollywood Bowl
I Go to Laughing Planet a lot. This one is not up to par. Chicken was VERY tough and not seasoned. Chipotle sauce was like tomato sauce. This was there 2nd chance with me an they blew it both times.
Atmosphere: 4
Food: 2
Service: 3
Racist stuff refused to Asian people and told me go away because he's not capable and busy.Terrible customer service and
Atmosphere: 1
Service: 1
I love their salads. I have a nut allergy and it's hard to find cafes like this that can reliably make good salads without cross contamination. I've heard most of their other, non-salad items can be hit or miss though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad
We went late afternoon and the place had been pretty empty. The food was exactly as expected - a mini, really is mini, but still portioned well. It was clean and friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken Burrito
Restaurantji Recommends
We eat from this place a lot because it is relatively healthy and quick, but it is wildly hit or miss. Our dinner tonight had no sauce! This is not unusual. I expect to have to put my own sauce on. Often they put cheese on the bottom of the bowl so that it fuses with the paper bowl making it completely inedible.
Service: 2
Very nice staff, everyone has always been polite and fast, and I've never had a burrito that wasn't delicious. It's a great place to go if you want healthy comfort food and a relaxed dining atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Well that burrito and order experience sucked!I ordered a burrito to be picked up through the website. I modified the burrito to include avocado (it costs an extra $2 to do this, I find the addition of the avocado worth it and for me it improves the taste of the burrito) Never had a problem like this over the 6 years I have been coming to LP until today.When I arrived, I looked in the bag and noticed the avocado was in it's own container in the bag and outside of the burrito. I was perplexed and confused, since how was I supposed to put the avocado slices into my to go burrito when I was not even near my own home and kitchen?So, I asked about why this was so and they said it was a mistake, so I asked if they could unfold and add the avocado slices into the burrito for me. The three young men got very glum looks on their faces and two of the employees turned and walked away into the kitchen, while the young man that seemed to be working the front counter explained that they would have to make a new burrito and they were not allowed to reopen up the one they had made for my order.So, I asked for them to remake the burrito and add in the avocado I had paid for, explaining why it would not work for me. Plus I paid the extra $2 for the avocado online, and I wasn't sure how they would re-reimburse me the $2.It was going downhill fast, but I was hoping the burrito maker was going to do a good job making a new burrito.Wrong! He left the sauce out and put the avocado at the ends of the burrito rather than dispersed evenly throughout the burrito and hardly any chicken. Since I was not eating in the restaurant but taking it away, It made it look like he was banking on me not doing anything about the decline in quality of my burrito. He was getting even with me for "making" him reverse his mistake.Not going back, unless I get a full refund. And I am not sure I want to deal with Laughing Planet ever again. It 's not that great a place to eat anymore and the service today was LAME and below standard.I also predict this particular young man wont be there much longer based on my experience of his poor attitude and service. If I saw him making anything in the kitchen, I would not order or stick around to eat what he prepared.
Atmosphere: 1
Food: 1
Service: 1
Ordered a seasonal bowl with the tempeh protein, delicata squash, grated beats & such, nice sauce topping, all wonderfully prepared, nice music playing in the background at a pleasant happy volume. Every time I’ve come, it’s been pleasant, nice interactions with the workers as well, I appreciate that.
Vegetarian options: Tempeh nicely prepared
Atmosphere: 5
Food: 5
Service: 5
Was not impressed at all, food was very Bland, I ordered a PULLED PORK BURRITO, It was full of black bean with maybe a mouthful of what might of been pork in the whole Burrito.No service ( bus your own table)Shows how lazy this place is.And when I said, "way to many black beans" the preparer (not a cook) laughed...I recommend FIND A BETTER PLACE TO EAT.(If you read my reviews I am always fair)
Atmosphere: 2
Food: 2
Service: 1
Loading...