McDonald's

3555 W 11th Ave, Eugene
(541) 343-8440

Recent Reviews

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Catie Taylor

the chicken nuggets bread was ripped off and on our chicken nugget box there was what i hope big mac sauce the fries were fine overall.

Atmosphere: 2

Food: 1

Service: 3

meaghan murphy

Please someone bring back customer service the manager (GENERAL MANAGER)alone was so keen on following policy but broke 2-3 in just the 5 mins as I waited on a mobile order 🙏🙏

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcchicken

Samuel Sidney

Tired of coming here paying over 4 dollars for fries and the only fill the containers barely Half full. I hope somewhere the karma comes back to you

Atmosphere: 1

Food: 1

Service: 1

Kassandra Lopez-Walker

My sister and I went through the drive thru we ordered a Big Mac meal and quarter pounder meal. After paying and getting our drinks I was asked to pull up to the number one parking spot…no big deal….they parked another car in two and another in 3 and we were a little irritated when they got their food before us especially since we were parked first…this happened a couple more times while we waited….a manager finally game out with food again for cars parked in 2 and 3…thinking one of the bags was for us she asked what we were waiting on and we let her know. Mind you we’ve been waiting 25-30 minutes at this point. The manager went inside and came back out to let us know that our food should be out in 4-5 minutes it definitely was…we got fresh fries but unfortunately the drinks we were handed before being parked were now flat. This for us was a bad experience…no one should have to wait 30 minutes for “fast food” I truly hope no one else goes through the same experience we did.

Atmosphere: 1

Food: 1

Service: 1

Mel

They can make this place as cool looking as they want but the employees and managers are rude and not worth your time or money. I watched my food sit on a counter for 10 minutes because they couldn't make a milkshake.... I asked for new fries and said I would just take a refund. The manager scoffed, rolled his eyes and said he was trying to get my shake... he brought me new fries and set them on the counter and went back to trying to make a milkshake after 10 more minutes he finally refunded me for the shake.... I was left with a $4 refund and $25 worth of cold food.... I worked for this mcdonalds under the previous owner she would have never accepted this.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: French Fries

Calea C

boooooooooo no refills

Sterling Sonnenburg

Absolutely the worst McDonald’s experience I’ve ever had. The drive through lady didn’t give me any sauce with my Oregon Duck cheeseburger pack. I drove back through & asked for some sauce & she said “oh it’s at the bottom”. I felt all around the bottom, no sauce. I told her “no it’s not, May I please have some sauce” she gave me one sauce for 20 chicken nuggets then rolled her eyes when I asked for 2 additional sauces. Absolutely the worst staff I’ve ever seen at a McDonald’s.

Omar Shamsi

Meh, not worth it Fred Meyer is a local spot basically in the same parking lot. Go to Fred Meyer instead and not be dissapointed.

Parking: I'd pass...

Atmosphere: 2

Food: 1

Service: 2

Sydney Wiskow

Missed the tarter on the Sammy☹️

Atmosphere: 3

Food: 2

Service: 4

Jesse Sankokirchen

Went through the drive through for lunch. Staff gave my order to the person in front of me because they were vaguely similar and then charged me for his order. The idiots that work here spent 15 mins in the middle of lunch rush trying to figure out how to get my order fixed so it looked right in the computer when they should have just handed me what I was missing and sent me on my way. No one here, including management, seems to know how to work the POS system. Ended up being charged a number that seems to have zero relationship to the price of the food I was actually given. Would not recommend unless you want to blow an entire lunch hour to get a mystery bag that may or may not have any food you want to eat in it.

Atmosphere: 1

Food: 1

Service: 1

Nicole Gomes

This place is absolutely horrible and needs a whole new crew mangers done care it's so bad

Atmosphere: 1

Food: 1

Service: 1

Justin Noah

You will wait for your food. You will probably get the wrong order and have to go through the line...again. The wait isn't for fresh food either, as usually it's all cold by the time it gets out to you. I stopped going here for a bit, you know, sometimes stuff just doesn't work out, might need a new manager, etc. Well, after a couple of months, it's the same cold, crappy experience.

Atmosphere: 1

Food: 1

Service: 1

Chloe

service was so slow

Atmosphere: 3

Food: 5

Service: 1

Breanne Stedman

I waited for a whole 15 minutes in the curbside pick up after the drive-through and then they sent somebody out to ask me what my order was after waiting for 15 minutes then I had to wait for another five minutes to get my actual order. I ordered two things, this is absolutely ridiculous. Management sucks couldn't offer me anything for the weight. I asked for a milkshake and she said I can't do that size. Only a small

Atmosphere: 1

Food: 1

Service: 1

Mark PH

It's McDonald's, the workers don't want to be there.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Sausage Mcgriddles, Cheeseburger

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