McDonald's
3555 W 11th Ave, Eugene
(541) 343-8440
Recent Reviews
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the chicken nuggets bread was ripped off and on our chicken nugget box there was what i hope big mac sauce the fries were fine overall.
Atmosphere: 2
Food: 1
Service: 3
Please someone bring back customer service the manager (GENERAL MANAGER)alone was so keen on following policy but broke 2-3 in just the 5 mins as I waited on a mobile order đđ
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
Tired of coming here paying over 4 dollars for fries and the only fill the containers barely Half full. I hope somewhere the karma comes back to you
Atmosphere: 1
Food: 1
Service: 1
My sister and I went through the drive thru we ordered a Big Mac meal and quarter pounder meal. After paying and getting our drinks I was asked to pull up to the number one parking spotâŚno big dealâŚ.they parked another car in two and another in 3 and we were a little irritated when they got their food before us especially since we were parked firstâŚthis happened a couple more times while we waitedâŚ.a manager finally game out with food again for cars parked in 2 and 3âŚthinking one of the bags was for us she asked what we were waiting on and we let her know. Mind you weâve been waiting 25-30 minutes at this point. The manager went inside and came back out to let us know that our food should be out in 4-5 minutes it definitely wasâŚwe got fresh fries but unfortunately the drinks we were handed before being parked were now flat. This for us was a bad experienceâŚno one should have to wait 30 minutes for âfast foodâ I truly hope no one else goes through the same experience we did.
Atmosphere: 1
Food: 1
Service: 1
They can make this place as cool looking as they want but the employees and managers are rude and not worth your time or money. I watched my food sit on a counter for 10 minutes because they couldn't make a milkshake.... I asked for new fries and said I would just take a refund. The manager scoffed, rolled his eyes and said he was trying to get my shake... he brought me new fries and set them on the counter and went back to trying to make a milkshake after 10 more minutes he finally refunded me for the shake.... I was left with a $4 refund and $25 worth of cold food.... I worked for this mcdonalds under the previous owner she would have never accepted this.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: French Fries
boooooooooo no refills
Absolutely the worst McDonaldâs experience Iâve ever had. The drive through lady didnât give me any sauce with my Oregon Duck cheeseburger pack. I drove back through & asked for some sauce & she said âoh itâs at the bottomâ. I felt all around the bottom, no sauce. I told her âno itâs not, May I please have some sauceâ she gave me one sauce for 20 chicken nuggets then rolled her eyes when I asked for 2 additional sauces. Absolutely the worst staff Iâve ever seen at a McDonaldâs.
Meh, not worth it Fred Meyer is a local spot basically in the same parking lot. Go to Fred Meyer instead and not be dissapointed.
Parking: I'd pass...
Atmosphere: 2
Food: 1
Service: 2
Missed the tarter on the Sammyâšď¸
Atmosphere: 3
Food: 2
Service: 4
Went through the drive through for lunch. Staff gave my order to the person in front of me because they were vaguely similar and then charged me for his order. The idiots that work here spent 15 mins in the middle of lunch rush trying to figure out how to get my order fixed so it looked right in the computer when they should have just handed me what I was missing and sent me on my way. No one here, including management, seems to know how to work the POS system. Ended up being charged a number that seems to have zero relationship to the price of the food I was actually given. Would not recommend unless you want to blow an entire lunch hour to get a mystery bag that may or may not have any food you want to eat in it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is absolutely horrible and needs a whole new crew mangers done care it's so bad
Atmosphere: 1
Food: 1
Service: 1
You will wait for your food. You will probably get the wrong order and have to go through the line...again. The wait isn't for fresh food either, as usually it's all cold by the time it gets out to you. I stopped going here for a bit, you know, sometimes stuff just doesn't work out, might need a new manager, etc. Well, after a couple of months, it's the same cold, crappy experience.
Atmosphere: 1
Food: 1
Service: 1
service was so slow
Atmosphere: 3
Food: 5
Service: 1
I waited for a whole 15 minutes in the curbside pick up after the drive-through and then they sent somebody out to ask me what my order was after waiting for 15 minutes then I had to wait for another five minutes to get my actual order. I ordered two things, this is absolutely ridiculous. Management sucks couldn't offer me anything for the weight. I asked for a milkshake and she said I can't do that size. Only a small
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's, the workers don't want to be there.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sausage Mcgriddles, Cheeseburger
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