Pizza Hut
3577 W 11th Ave, Eugene
(541) 344-4141
Recent Reviews
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Johnny the delivery guy was the nicest and coolest pizza dude ever. Very fast with the order , found the place easily even though it’s a difficulty address. Tip him big he deserves it
SLOW... We waited an hour to get our food. Oblivious employees forget you're even there. Awful!
Atmosphere: 1
Food: 1
Service: 1
30mins late. Food was cooled. Won't use pizza hut again
Atmosphere: 1
Food: 1
Service: 1
Smells like a bathroom in the entire establishment and orders take forever to be prepared
Atmosphere: 1
Food: 1
Service: 2
This restaurant is sad, the staff make it obvious they couldnt care less that you're here. The pizza is 5/10. Super stingy w toppings
Atmosphere: 1
Food: 4
Service: 1
The driver left the pizza on the mailbox next to the trash at our apartment complex and when I texted him he didn't respond or call me. When I found out where he left it, it wasn't there, he either stole it or someone else did. So I never got the pizza and doordash said there was nothing they could do. Disappointed all around and out $25 for nothing.
Service: 1
That Johnny guy he’s the best
Atmosphere: 5
Food: 5
Service: 5
The only guy working there was cool as he'll even though he was alone and backed up on orders. Still apologized and got me back on the road in no time! Forgot his name but once cooperate sees this great review and he sees my picture, his name will be known :) thank you bro, I was the guy who got those numbers ;) 🤣🤣🤣🤘🖤💯
Atmosphere: 5
Food: 5
Service: 5
Never again will I order pizza from here the pizza was cold and the crust was tough the best part was the boneless wings were good
Atmosphere: 1
Food: 1
Service: 1
Always great pizza ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One person working the counter and making the food. The food was ok. Not what I remember pizza hut being. Was very diss
Atmosphere: 2
Food: 3
Service: 2
I had chicken parm tenders & fries. They didn't bother to pour the sauce on the chicken plus there was so little of it. The chicken was dry & flavorless. Plus I was lucky if I had 10 fries with my meal. Wasn't worth the high price at all. I used to love this chain, I'm old enough to remember when pizzahut prized quality in their food.
In the past we've been fairly pleased with experiences at this store. However, on 8/19/2024 it was a different story. See below complaint sent to Pizza Hut customer service on 8/20. They responded with a coupon code for a free anything pizza. The message said it would expire in 30 days. I tried to use it on Sep. 19, 29 days later, and it did not work. Original message (edited down a bit): Rotten experience on the web site. 4 tries to get order added in cart. Tried Firefox, then Chrome, finally went in FF. Our usual, a large pan pizza with extra cheese, extra sauce, extra sausage, extra pepperoni and extra black olives. I did not get my money's worth for the extras. The only extra amounts I could detect were the pepperoni and sauce. No extra sausage or black olives and probably very little extra cheese. There were huge bare crust margins around the whole pie. I waited 5-6 minutes when picking this up, even though it was ready and waiting, because no cash register was free to verify pizza was already paid for. My pizza sat on the counter getting cold while another customer placed a long complicated order at the only working register. All in all, a very disappointing experience.
Food: 2
Service: 1
Sweet local cafe with good food ? enjoyed it both times I went. Very friendly vibe.
This place stinks. Please, do something about it.
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