Ok I’m sorry but I have to leave a review after multiple bad experiences here. The coffee and food are good, although overpriced, but the customer service is so bad. I have gotten wrong orders several times and twice had them just never make my order. My latest experience was they called out my name and handed me a coffee. After I’d left I realized it was not what I ordered. When I went back and told the person at the register she said, “you took someone else’s order.” Like ok normally I could totally see myself making a mistake like that but this girl called out my name and order and handed it to me so….? Also they warmed up my croissant but left it in the toaster oven for so long that by the time they finally got it to me it wasn’t very warm any more.
Donald Anderson
All kinds of goodies! Food, coffee, knick snacks, and more.
Jacob Favreault
A wonderful selection of California-inspired eateries (with California-inspired prices)!
Jasper Zhou
A great place to shop many things and the cafe here is also pretty decent. In terms of the cafe, they have quite a few of items, and they do taste good! Besides the cafe, they also sell some kitchen items, some named brands like Le Creuset, Made In, Staub, etc. Worth to mention though, they sell some great kitchen knives here, but they definitely don't carry as many knives as the other knife shops I've been to. It is also a great place to shop for holiday dining stuff!
If this is the first time you've been in Eugene or even the residents here, this marketplace is always worthwhile to visit!
Nikolai Serban
The offerings are excellent. The vibe is excellent. I recommend it. I've never been somewhere where I barista is slower though.
Hello.JE\u0026A
We’ve gone here 20 years. Noticed a huge difference in customer service and quality. We came every Saturday and had coffee, walk and talk. It’s getting really really dirty outside at tables and cement. It was never like this. So we go elsewhere! Hannah never let this happen. She’s been gone along time. Hopefully they get it. It’s the help. It was the most peaceful place. Not meant to hurt anyone, just saying. Bring it back up to the quality we’ve enjoyed. Thank you 🙏
Tiffany Davis
Absolutely delicious! Need to know where I can get the salad dressing! Is it sold somewhere in your store??!
R
Food is good but the people working here are just completely incompetent. 10/10 wont be back
孙妄执
Ordered dinner today. Husband got handed barely warm food. His pizza was missing his added topping and mine barely had anything on it. And apparently the place is infested with flies, they had employee zapping flies with swatter. What happened to that place?
George Henderson
I recently went to Provisions to pick out a special gift for my wife’s 60th birthday. She’s a breast cancer survivor, and after all she’s been through, I wanted to find something meaningful. She’s always loved shopping at Provisions, so it seemed like the right place. Unfortunately, my visit was far from the warm, helpful environment she’s described. When I walked in, I noticed a young woman at the register—short, with brown hair—who appeared to be crying while talking to another employee. I didn’t want to intrude, so I politely stepped aside and waited. When she finally addressed me, it felt like I was a nuisance rather than a customer. I asked for help picking something out, and she told me to come back when I had a question—though that’s exactly what I had done. I tried again a few minutes later. She was now on a laptop, and I quietly stood there for what felt like several minutes before I said, “Excuse me.” She looked up and rolled her eyes—so dramatically that it felt intentionally disrespectful. At that point, I’d picked out a few small items, although I had planned on more, but I no longer felt welcome. I left them on the counter and walked out. I don’t know what was going on behind the scenes that day, but kindness and professionalism cost nothing. I left the store feeling deflated, especially knowing how much my wife loves it there. I had really hoped this birthday—after everything she’s fought through—would be extra special. I hope this was an isolated incident, but it left a bad impression I won’t forget. I had a much better experience at Passion Flower and recommend it for anyone that needs an extra hand with picking things out. Sincerely, George
This place lists the prices for all their drinks and food then charges you more when you go to check out. Their excuse is that they HAVE to charge you whatever is in the computer. Cute scam
Noelle Marie Reyes
They have the best pastries in Eugene! Great place, family friendly. Love this cafe and market. Coffee is reasonably priced. And great shops all right in the same building!
Max Gariepy
Never had a chai this good!
Pamela Johnson
My family loves eating here. From I’d is great. Best pizza. Any time of day is great. Long lines sometimes. But it moves fast. And it’s worth the wait.
Sarahí AG
THESE GUYS DO KNOW HOW TO MAKE A SANDWICH. You can taste the difference in their organic ingredients! We ordered the Tuna Melt and the Fox Hollow, and both were equally delicious, with well-balanced flavors that made every bite worth it!
Ok I’m sorry but I have to leave a review after multiple bad experiences here. The coffee and food are good, although overpriced, but the customer service is so bad. I have gotten wrong orders several times and twice had them just never make my order. My latest experience was they called out my name and handed me a coffee. After I’d left I realized it was not what I ordered. When I went back and told the person at the register she said, “you took someone else’s order.” Like ok normally I could totally see myself making a mistake like that but this girl called out my name and order and handed it to me so….? Also they warmed up my croissant but left it in the toaster oven for so long that by the time they finally got it to me it wasn’t very warm any more.
All kinds of goodies! Food, coffee, knick snacks, and more.
A wonderful selection of California-inspired eateries (with California-inspired prices)!
A great place to shop many things and the cafe here is also pretty decent. In terms of the cafe, they have quite a few of items, and they do taste good! Besides the cafe, they also sell some kitchen items, some named brands like Le Creuset, Made In, Staub, etc. Worth to mention though, they sell some great kitchen knives here, but they definitely don't carry as many knives as the other knife shops I've been to. It is also a great place to shop for holiday dining stuff!
If this is the first time you've been in Eugene or even the residents here, this marketplace is always worthwhile to visit!
The offerings are excellent. The vibe is excellent. I recommend it. I've never been somewhere where I barista is slower though.
We’ve gone here 20 years. Noticed a huge difference in customer service and quality. We came every Saturday and had coffee, walk and talk. It’s getting really really dirty outside at tables and cement. It was never like this. So we go elsewhere! Hannah never let this happen. She’s been gone along time. Hopefully they get it. It’s the help. It was the most peaceful place. Not meant to hurt anyone, just saying. Bring it back up to the quality we’ve enjoyed. Thank you 🙏
Absolutely delicious! Need to know where I can get the salad dressing! Is it sold somewhere in your store??!
Food is good but the people working here are just completely incompetent. 10/10 wont be back
Ordered dinner today. Husband got handed barely warm food. His pizza was missing his added topping and mine barely had anything on it. And apparently the place is infested with flies, they had employee zapping flies with swatter. What happened to that place?
I recently went to Provisions to pick out a special gift for my wife’s 60th birthday. She’s a breast cancer survivor, and after all she’s been through, I wanted to find something meaningful. She’s always loved shopping at Provisions, so it seemed like the right place.
Unfortunately, my visit was far from the warm, helpful environment she’s described.
When I walked in, I noticed a young woman at the register—short, with brown hair—who appeared to be crying while talking to another employee. I didn’t want to intrude, so I politely stepped aside and waited. When she finally addressed me, it felt like I was a nuisance rather than a customer. I asked for help picking something out, and she told me to come back when I had a question—though that’s exactly what I had done.
I tried again a few minutes later. She was now on a laptop, and I quietly stood there for what felt like several minutes before I said, “Excuse me.” She looked up and rolled her eyes—so dramatically that it felt intentionally disrespectful.
At that point, I’d picked out a few small items, although I had planned on more, but I no longer felt welcome. I left them on the counter and walked out.
I don’t know what was going on behind the scenes that day, but kindness and professionalism cost nothing. I left the store feeling deflated, especially knowing how much my wife loves it there. I had really hoped this birthday—after everything she’s fought through—would be extra special.
I hope this was an isolated incident, but it left a bad impression I won’t forget.
I had a much better experience at Passion Flower and recommend it for anyone that needs an extra hand with picking things out.
Sincerely,
George
Restaurantji Recommends
This place lists the prices for all their drinks and food then charges you more when you go to check out. Their excuse is that they HAVE to charge you whatever is in the computer. Cute scam
They have the best pastries in Eugene! Great place, family friendly. Love this cafe and market. Coffee is reasonably priced. And great shops all right in the same building!
Never had a chai this good!
My family loves eating here. From I’d is great. Best pizza. Any time of day is great. Long lines sometimes. But it moves fast. And it’s worth the wait.
THESE GUYS DO KNOW HOW TO MAKE A SANDWICH. You can taste the difference in their organic ingredients! We ordered the Tuna Melt and the Fox Hollow, and both were equally delicious, with well-balanced flavors that made every bite worth it!
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