I recently went to Provisions to pick out a special gift for my wife’s 60th birthday. She’s a breast cancer survivor, and after all she’s been through, I wanted to find something meaningful. She’s always loved shopping at Provisions, so it seemed like the right place. Unfortunately, my visit was far from the warm, helpful environment she’s described. When I walked in, I noticed a young woman at the register—short, with brown hair—who appeared to be crying while talking to another employee. I didn’t want to intrude, so I politely stepped aside and waited. When she finally addressed me, it felt like I was a nuisance rather than a customer. I asked for help picking something out, and she told me to come back when I had a question—though that’s exactly what I had done. I tried again a few minutes later. She was now on a laptop, and I quietly stood there for what felt like several minutes before I said, “Excuse me.” She looked up and rolled her eyes—so dramatically that it felt intentionally disrespectful. At that point, I’d picked out a few small items, although I had planned on more, but I no longer felt welcome. I left them on the counter and walked out. I don’t know what was going on behind the scenes that day, but kindness and professionalism cost nothing. I left the store feeling deflated, especially knowing how much my wife loves it there. I had really hoped this birthday—after everything she’s fought through—would be extra special. I hope this was an isolated incident, but it left a bad impression I won’t forget. I had a much better experience at Passion Flower and recommend it for anyone that needs an extra hand with picking things out. Sincerely, George
Miles Dodge
This place lists the prices for all their drinks and food then charges you more when you go to check out. Their excuse is that they HAVE to charge you whatever is in the computer. Cute scam
Noelle Marie Reyes
They have the best pastries in Eugene! Great place, family friendly. Love this cafe and market. Coffee is reasonably priced. And great shops all right in the same building!
Max Gariepy
Never had a chai this good!
Pamela Johnson
My family loves eating here. From I’d is great. Best pizza. Any time of day is great. Long lines sometimes. But it moves fast. And it’s worth the wait.
Sarahí AG
THESE GUYS DO KNOW HOW TO MAKE A SANDWICH. You can taste the difference in their organic ingredients! We ordered the Tuna Melt and the Fox Hollow, and both were equally delicious, with well-balanced flavors that made every bite worth it!
January Morrison
Wonderful spot for breakfast and lunch, fresh baked bread and pastries. This is much higher quality than most fast casual spots, so expect to wait a tad longer but it’s worth it! The staff is also friendly and patient, I tip them every time as one should. It can get a little busy around the holidays, and I’m always impressed by how professional the staff is around rude customers. They also have a beautiful gift section that is merchandised according to season. You may also bring dogs into the courtyard area, it’s lovely especially during the warmer months.
Jackson Wade
Their cafe is so excellent, everything is delicious! From their pizza slices, to-go pizza dough, sandwiches, drinks, and coffee - it was a 10/10 experience. A favorite of mine!
Dalen Hargett
Easily the greatest coffee in the entire state, maybe even the country. Let’s not settle for anything less than provisions coffee from now on. Never change, Never, Ever. If it wasn’t for this coffee shop, University of Oregon might not have been able to secure all the 5 star recruits they have. In one of the worst cities in America, Provisions Coffee shop is a diamond in the rough. You may be shrouded in darkness for months on end, but at least you can get a decent cup of coffee. It’s a common belief the character Cato from the green hornet, was based off the founder of provisions. Fact check this. Go Ducks. And God Bless America.
Eric Swenson
Baked goods..have always been the best. However, the size of them has been made Smaller. But not the price..
mediocre food, and the barista with the pink hair lies and cops an attitude with customers when they make a mistake so that's fun
Kristopher Taylor
Lovely place and amazing coffee and lattes! And breakfast. The items in the store are unique and it’s in the best location in Eugene.
Nicolle Anderson
Nice place but don't buy the loaves of bread, basically cardboard and $8.
David Ransom
A great place for a variety of goods, plus food...but WAY expensive!
Debbie Gettler
Fabulous store with so many cool things!! The bakery has amazing items and the sweet scones, raspberry bars and croissants are incredible. Service is stellar and this place is a must do when visiting Eugene.
I recently went to Provisions to pick out a special gift for my wife’s 60th birthday. She’s a breast cancer survivor, and after all she’s been through, I wanted to find something meaningful. She’s always loved shopping at Provisions, so it seemed like the right place.
Unfortunately, my visit was far from the warm, helpful environment she’s described.
When I walked in, I noticed a young woman at the register—short, with brown hair—who appeared to be crying while talking to another employee. I didn’t want to intrude, so I politely stepped aside and waited. When she finally addressed me, it felt like I was a nuisance rather than a customer. I asked for help picking something out, and she told me to come back when I had a question—though that’s exactly what I had done.
I tried again a few minutes later. She was now on a laptop, and I quietly stood there for what felt like several minutes before I said, “Excuse me.” She looked up and rolled her eyes—so dramatically that it felt intentionally disrespectful.
At that point, I’d picked out a few small items, although I had planned on more, but I no longer felt welcome. I left them on the counter and walked out.
I don’t know what was going on behind the scenes that day, but kindness and professionalism cost nothing. I left the store feeling deflated, especially knowing how much my wife loves it there. I had really hoped this birthday—after everything she’s fought through—would be extra special.
I hope this was an isolated incident, but it left a bad impression I won’t forget.
I had a much better experience at Passion Flower and recommend it for anyone that needs an extra hand with picking things out.
Sincerely,
George
This place lists the prices for all their drinks and food then charges you more when you go to check out. Their excuse is that they HAVE to charge you whatever is in the computer. Cute scam
They have the best pastries in Eugene! Great place, family friendly. Love this cafe and market. Coffee is reasonably priced. And great shops all right in the same building!
Never had a chai this good!
My family loves eating here. From I’d is great. Best pizza. Any time of day is great. Long lines sometimes. But it moves fast. And it’s worth the wait.
THESE GUYS DO KNOW HOW TO MAKE A SANDWICH. You can taste the difference in their organic ingredients! We ordered the Tuna Melt and the Fox Hollow, and both were equally delicious, with well-balanced flavors that made every bite worth it!
Wonderful spot for breakfast and lunch, fresh baked bread and pastries. This is much higher quality than most fast casual spots, so expect to wait a tad longer but it’s worth it! The staff is also friendly and patient, I tip them every time as one should. It can get a little busy around the holidays, and I’m
always impressed by how professional the staff is around rude customers. They also have a beautiful gift section that is merchandised according to season. You may also bring dogs into the courtyard area, it’s lovely especially during the warmer months.
Their cafe is so excellent, everything is delicious! From their pizza slices, to-go pizza dough, sandwiches, drinks, and coffee - it was a 10/10 experience. A favorite of mine!
Easily the greatest coffee in the entire state, maybe even the country. Let’s not settle
for anything less than provisions coffee from now on. Never change, Never, Ever. If it wasn’t for this coffee shop, University of Oregon might not have been able to secure all the 5 star recruits they have. In one of the worst cities in America, Provisions Coffee shop is a diamond in the rough. You may be shrouded in darkness for months on end, but at least you can get a decent cup of coffee. It’s a common belief the character Cato from the green hornet, was based off the founder of provisions. Fact check this. Go Ducks. And God Bless America.
Baked goods..have always been the best. However, the size of them has been made Smaller. But not the price..
Restaurantji Recommends
mediocre food, and the barista with the pink hair lies and cops an attitude with customers when they make a mistake so that's fun
Lovely place and amazing coffee and lattes! And breakfast. The items in the store are unique and it’s in the best location in Eugene.
Nice place but don't buy the loaves of bread, basically cardboard and $8.
A great place for a variety of goods, plus food...but WAY expensive!
Fabulous store with so many cool things!! The bakery has amazing items and the sweet scones, raspberry bars and croissants are incredible. Service is stellar and this place is a must do when visiting Eugene.
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