This review is for the Starbucks located inside of Albertsons. I have had quite a few issues at this location, and I have extended grace and patience each time, but I have had enough! This morning, a barista charged my kid an extra dollar for ordering "light ice" on his Venti Summer Skies drink. First of all, it is fraudualent to advertise a drink as 20oz when it is, in fact, not. If the Venti drink costs more than the Grande, but is giving customers the same amount as the Grande, you are committing fraud. It is dishonest and against the law. Furthermore, I spoke with Starbucks' corporate office and they confirmed that this extra charge for asking for no ice/light ice is NOT their policy! And if that wasn't bad enough, the drink my son paid for was supposed to come with BOBA, but the Barista said they were out of it. So in reality we were charged extra for a drink that wasn't made to order, and the barista had no shame whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Kristian Perfecto
The batista that just helped me with my order was great at helping me decide what to get! Thanks Ms. Barista!
Atmosphere: 5
Food: 5
Service: 5
Brittany Sheild
I was in a down mood today and the girls working absolutely brightened my day! They were so positive, happy, laughing and helped me pick out drinks and food, they have all the alternative milks which is amazing, I forgot their names, but there was 2 girls with longer blonde hair, and a red head with medium length hair. I don’t usually make reviews but everything they did was outstanding and they deserve to be recognized for it! I found my new Starbucks. The staff in the whole store was helpful too! Will definitely be returning
Atmosphere: 5
Food: 5
Service: 5
Isabella Balinger
The girl taking my order was very nice and polite and seemed new, her other co worker who came to shift showed up with a negative attitude, made me wait 10 minutes for her to make my drink so she could complain about something the girl taking my order did wrong. She was new so I didn’t hold it against her but her co worker was very unprofessional and rude about it
Atmosphere: 1
Food: 3
Service: 1
Gary Schartz
A man drank a cup of coffee at home. A man got into his car. A man drove through the divine, wet, cold streets of Eugene. A man arrived at a store. A man was in need of another cup of coffee. Therein lies the rub. One employee. A young, hard working, bold of heart woman with a smile and a welcome and barista skills. A man took his coffee with a thank you and went about a man's business.
Becky Bumstead
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Naruto Gaming
Really like it. Have had good customer service experience here. Only drawback is being in another business. It's inside Albertsons. Opens 1 hour later than store by itself. 6 am instead of 5 am. Has a little bit less items. Still is really good though and also a plus at the same time if you want to shop while getting your coffee.
Becky Davis
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Lea Harrington
Really like it. Have had good customer service experience here. Only drawback is being in another business. It's inside Albertsons. Opens 1 hour later than store by itself. 6 am instead of 5 am. Has a little bit less items. Still is really good though and also a plus at the same time if you want to shop while getting your coffee.
Brandon Faulconer
Whoever the girl was with no name tag working today 7/12/22 about 5:40pm. She was extremely unprofessional, slamming stuff around after refusing to make blended drinks an hour and a half before closing time. Then did the same to the next customers.
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Eric
Love the consistency of the coffee
James Amezcua
Coffee is great when they are available, been there twice in the last 2 weeks, waited for about 15 to 20 mins no one showed up, had 2 different Albertson's employees tell me she was on her way back, waited another ten before I left. The person in front of me was still waiting when I left.
This review is for the Starbucks located inside of Albertsons. I have had quite a few issues at this location, and I have extended grace and patience each time, but I have had enough! This morning, a barista charged my kid an extra dollar for ordering "light ice" on his Venti Summer Skies drink. First of all, it is fraudualent to advertise a drink as 20oz when it is, in fact, not. If the Venti drink costs more than the Grande, but is giving customers the same amount as the Grande, you are committing fraud. It is dishonest and against the law. Furthermore, I spoke with Starbucks' corporate office and they confirmed that this extra charge for asking for no ice/light ice is NOT their policy! And if that wasn't bad enough, the drink my son paid for was supposed to come with BOBA, but the Barista said they were out of it. So in reality we were charged extra for a drink that wasn't made to order, and the barista had no shame whatsoever.
Atmosphere: 1
Food: 1
Service: 1
The batista that just helped me with my order was great at helping me decide what to get! Thanks Ms. Barista!
Atmosphere: 5
Food: 5
Service: 5
I was in a down mood today and the girls working absolutely brightened my day! They were so positive, happy, laughing and helped me pick out drinks and food, they have all the alternative milks which is amazing, I forgot their names, but there was 2 girls with longer blonde hair, and a red head with medium length hair. I don’t usually make reviews but everything they did was outstanding and they deserve to be recognized for it! I found my new Starbucks. The staff in the whole store was helpful too! Will definitely be returning
Atmosphere: 5
Food: 5
Service: 5
The girl taking my order was very nice and polite and seemed new, her other co worker who came to shift showed up with a negative attitude, made me wait 10 minutes for her to make my drink so she could complain about something the girl taking my order did wrong. She was new so I didn’t hold it against her but her co worker was very unprofessional and rude about it
Atmosphere: 1
Food: 3
Service: 1
A man drank a cup of coffee at home. A man got into his car. A man drove through the divine, wet, cold streets of Eugene. A man arrived at a store. A man was in need of another cup of coffee. Therein lies the rub. One employee. A young, hard working, bold of heart woman with a smile and a welcome and barista skills. A man took his coffee with a thank you and went about a man's business.
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Really like it. Have had good customer service experience here. Only drawback is being in another business. It's inside Albertsons. Opens 1 hour later than store by itself. 6 am instead of 5 am. Has a little bit less items. Still is really good though and also a plus at the same time if you want to shop while getting your coffee.
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Really like it. Have had good customer service experience here. Only drawback is being in another business. It's inside Albertsons. Opens 1 hour later than store by itself. 6 am instead of 5 am. Has a little bit less items. Still is really good though and also a plus at the same time if you want to shop while getting your coffee.
Whoever the girl was with no name tag working today 7/12/22 about 5:40pm. She was extremely unprofessional, slamming stuff around after refusing to make blended drinks an hour and a half before closing time. Then did the same to the next customers.
Restaurantji Recommends
Why is it $20 to take my teen and her 2 friends to this place? Seems sort of silly at best, Yet, why not if the masses will come anyway? However, that will soon stop at Albertsons on West 18th St. as it employs an Emo girl (Emotional) whose main talent is glaring…Black Hair, Got the Glare, usually I don’t care…unless I’m spending $20+ for 4 coffees. It would be preferable if Ms. Emo could bother herself to turn her eyeliner and her frown (or at least shift into neutral) upside down when she serves our round .
Love the consistency of the coffee
Coffee is great when they are available, been there twice in the last 2 weeks, waited for about 15 to 20 mins no one showed up, had 2 different Albertson's employees tell me she was on her way back, waited another ten before I left. The person in front of me was still waiting when I left.
Always friendly and quick service.
Nice people, great coffee
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