Food is absolutely disgusting and the Halloween decor is ugly. Customer service is nice though. Find a different place to go, dont waste time and money.
Atmosphere: 1
Food: 1
Service: 4
Mikaela de France
I usually really love this place. I've been coming here regularly for two years now. The food is fantastic and the way you're able to customize everything is great. What I don't love is the fact that they aren't always open during their posted hours and that they'll accept online orders regardless.
I placed an order online on Sept. 9th at 7 PM, an hour before closing. I arrived at 7:20 to pick it up, and the location was closed. I was bummed but I figured I'd just call the next day and ask for a refund. They didn't pick up. I called periodically during their posted hours the next day and never got an answer. I then showed up the day after and they were closed. They were closed the next day too, even though their posted hours stated they were open.
I am now going through my credit card company to try to get a refund since I've been unable to contact Subo. I'm very disappointed with this company. I really love the food but I doubt I'll come back because I can no longer trust them with my money. :(
Atmosphere: 3
Food: 5
Service: 2
Shawn Thornton
The food was absolutely 100% fabulous. Everyone in our party loved their food. The atmosphere is nothing, but the service was great and again wow the food!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Black Widow Sushi Burrito, Build Your Own, The Sūbó Spicy Tuna, Dragon, Caribbean Sushi Burrito, The Sūbō Salmon Poké
Olin Mckrola Dey
I had planned for a nice outing with my girlfriend and to buy some yummy food. However this was not the expirience I had AT ALL. This was a go to spot of ours until the tragic events that happened today. When we arrived we saw the ugly Casper looking balding on the head guy who works everytime we go in. The ordering went like normal until it came to the sauce. We wanted some sauce to go with our 35 dollar food but we’re taken aback when he claimed we were asking for “too much sauce for a normal sized person” he then charged us 7 dollars for one sauce cup then physically removed us from the store. Very unfortunate rude customer service today and we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Savannah Starkey
Have been going to Subos since 2016. Food is always good. Originally, I went to Springfield, but they closed down a year ago, so I have been going to Willamette. Great customer service, ingredients always fresh. It's a bit pricey, which could have to do with the amount of ingredients they use. I am really bummed they stopped incorporating seaweed salad in their burittos and took it away as an option. The "field greens" detract from the sushi feel for me. I know not everyone liked the seaweed salad, but for me, it was a letdown, plus they kept prices the same despite ingredient changes. Haven't tried their fried food or other dishes, but from what I've seen, looks really good.
Subo has the most amazing sushi burritos. I live in Southern Oregon, but always make it a point to stop when traveling to our through Eugene.Subo has a few locations and this was my first visit to this location. The food was the same as the others, but the restaurant itself was dirty.
Vegetarian options: Many vegan or vegetarian options
Dietary restrictions: They are able to adjust your order based on your needs.
Food is absolutely disgusting and the Halloween decor is ugly. Customer service is nice though. Find a different place to go, dont waste time and money.
Atmosphere: 1
Food: 1
Service: 4
I usually really love this place. I've been coming here regularly for two years now. The food is fantastic and the way you're able to customize everything is great. What I don't love is the fact that they aren't always open during their posted hours and that they'll accept online orders regardless.
I placed an order online on Sept. 9th at 7 PM, an hour before closing. I arrived at 7:20 to pick it up, and the location was closed. I was bummed but I figured I'd just call the next day and ask for a refund. They didn't pick up. I called periodically during their posted hours the next day and never got an answer. I then showed up the day after and they were closed. They were closed the next day too, even though their posted hours stated they were open.
I am now going through my credit card company to try to get a refund since I've been unable to contact Subo. I'm very disappointed with this company. I really love the food but I doubt I'll come back because I can no longer trust them with my money. :(
Atmosphere: 3
Food: 5
Service: 2
The food was absolutely 100% fabulous. Everyone in our party loved their food. The atmosphere is nothing, but the service was great and again wow the food!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Black Widow Sushi Burrito, Build Your Own, The Sūbó Spicy Tuna, Dragon, Caribbean Sushi Burrito, The Sūbō Salmon Poké
I had planned for a nice outing with my girlfriend and to buy some yummy food. However this was not the expirience I had AT ALL. This was a go to spot of ours until the tragic events that happened today. When we arrived we saw the ugly Casper looking balding on the head guy who works everytime we go in. The ordering went like normal until it came to the sauce. We wanted some sauce to go with our 35 dollar food but we’re taken aback when he claimed we were asking for “too much sauce for a normal sized person” he then charged us 7 dollars for one sauce cup then physically removed us from the store. Very unfortunate rude customer service today and we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Have been going to Subos since 2016. Food is always good. Originally, I went to Springfield, but they closed down a year ago, so I have been going to Willamette. Great customer service, ingredients always fresh. It's a bit pricey, which could have to do with the amount of ingredients they use. I am really bummed they stopped incorporating seaweed salad in their burittos and took it away as an option. The "field greens" detract from the sushi feel for me. I know not everyone liked the seaweed salad, but for me, it was a letdown, plus they kept prices the same despite ingredient changes. Haven't tried their fried food or other dishes, but from what I've seen, looks really good.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Black Widow Sushi Burrito
Awesome
Food: 5
Service: 5
Good place to eat in our area and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Widow Sushi Burrito, Tofu Sushi Bowl, Garlic Chicken, Edamame, Hipster, Cajun Chicken, Panda, Ninja
Big burrito >w<
Big burrito >w<
Subo has the most amazing sushi burritos. I live in Southern Oregon, but always make it a point to stop when traveling to our through Eugene.Subo has a few locations and this was my first visit to this location. The food was the same as the others, but the restaurant itself was dirty.
Vegetarian options: Many vegan or vegetarian options
Dietary restrictions: They are able to adjust your order based on your needs.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Black Widow, Fried Mushrooms
Restaurantji Recommends
This was my first visit, and I had the crispy chicken bowl. It was great and I will definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
Wow I love the burrito of their chicken which it was soo tasty and
Food: 5
Food is great but the prices aren't.
Ordered online for take out as my first dining experience, and it was delicious. Definitely planning to go back again!
Food is great but the prices aren't.
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