My mistake for ordering at the wrong location, but apparently it’s not a priority to refund the customer. Was told it would get voided out today. However, I discovered that didn’t happen. No phone call to at least let me know they couldn’t void it. I called and was told to wait until Monday because the manager didn’t answer the phone on the weekends. Why can’t there be an option on the app to cancel? Would make things less complicated and a lot easier. Hoping to get my money back sooner than later.
Service: 1
J “Burner”
Arrived at the location no customers in the store. I used the mobile app to get an online coupon and placed my order. Customers then started to arrive they then proceeded to help out all of the new customers before making mine. Ended up waiting 25 minutes on my sandwiches. Good sandwich though
Atmosphere: 1
Food: 5
Service: 1
Starballs 3000
Doesn’t take coupons.
Jeremy Colegrove
A great sandwich.
Atmosphere: 4
Food: 5
Service: 4
Amy Hoffman
We had a very large order and their team was incredible and helped us quickly! Dayshift on a Monday!
That OneGuy
Don't take coupons anymore & refuse to take app deals. Sub didn't get toasted properly or cut in half. No to go bag or napkins either. No worth $12 for just a sub
Atmosphere: 1
Food: 1
Service: 1
Brittany swartz
Since when do u not take coupons ?
Breanna San Nicolas
I ordered online and the person who talk to me working there. Today was very rude and unprofessional when they answer the phone they said “Hey what’s up” I told them that I ordered online, but something went wrong with the order and my card was still charged and they asked me what I want them to do about it and I told them I didn’t know what I wanted them to do. I just didn’t understand what I had to do to get my money back and they said there was nothing they can do and they talk to me very disrespectfully. I will be making a complaint because this is not how you treat customers and I have been in the customer service industry for over three years Myself.
Atmosphere: 1
Food: 4
Service: 1
Dan Davis
Maybe they should list online that the lobby closes at 9pm... seems very unsafe to make people stand in a car line.
Atmosphere: 1
Amadou Bojang
Will close and lock doors with people still inside before close time.
The employees like to bully people and act misogynistic towards woman 111 good wasn’t good either
Mary Duncan
It was AWFUL. Hardly anything on the sub and they were SO rude. I’ve never experienced anything like the way they treated us!! Never will go the Willakenzie Subway again Also…they are not accepting coupons. It’s lousy.
jony lopez
The manager here doesnt take coupons. Beware
Atmosphere: 1
Food: 1
Service: 1
Tripp L
They have some new menu items that I wasn't sure about, but all in all, they were not bad at all, and I'll be going back to grab another sandwich possibly tomorrow
My mistake for ordering at the wrong location, but apparently it’s not a priority to refund the customer. Was told it would get voided out today. However, I discovered that didn’t happen. No phone call to at least let me know they couldn’t void it. I called and was told to wait until Monday because the manager didn’t answer the phone on the weekends. Why can’t there be an option on the app to cancel? Would make things less complicated and a lot easier. Hoping to get my money back sooner than later.
Service: 1
Arrived at the location no customers in the store. I used the mobile app to get an online coupon and placed my order. Customers then started to arrive they then proceeded to help out all of the new customers before making mine. Ended up waiting 25 minutes on my sandwiches. Good sandwich though
Atmosphere: 1
Food: 5
Service: 1
Doesn’t take coupons.
A great sandwich.
Atmosphere: 4
Food: 5
Service: 4
We had a very large order and their team was incredible and helped us quickly! Dayshift on a Monday!
Don't take coupons anymore & refuse to take app deals. Sub didn't get toasted properly or cut in half. No to go bag or napkins either. No worth $12 for just a sub
Atmosphere: 1
Food: 1
Service: 1
Since when do u not take coupons ?
I ordered online and the person who talk to me working there. Today was very rude and unprofessional when they answer the phone they said “Hey what’s up” I told them that I ordered online, but something went wrong with the order and my card was still charged and they asked me what I want them to do about it and I told them I didn’t know what I wanted them to do. I just didn’t understand what I had to do to get my money back and they said there was nothing they can do and they talk to me very disrespectfully. I will be making a complaint because this is not how you treat customers and I have been in the customer service industry for over three years Myself.
Atmosphere: 1
Food: 4
Service: 1
Maybe they should list online that the lobby closes at 9pm... seems very unsafe to make people stand in a car line.
Atmosphere: 1
Will close and lock doors with people still inside before close time.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
It's closed, very sad , it was always busy .
The employees like to bully people and act misogynistic towards woman 111 good wasn’t good either
It was AWFUL. Hardly anything on the sub and they were SO rude. I’ve never experienced anything like the way they treated us!! Never will go the Willakenzie Subway again Also…they are not accepting coupons. It’s lousy.
The manager here doesnt take coupons. Beware
Atmosphere: 1
Food: 1
Service: 1
They have some new menu items that I wasn't sure about, but all in all, they were not bad at all, and I'll be going back to grab another sandwich possibly tomorrow
Atmosphere: 4
Food: 4
Service: 4
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