Subway
3150 W 11th Ave, Eugene
(541) 683-7047
Recent Reviews
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Well it's 9:11 am and it says they open at 9am and I went threw the drive threw and no one answered so I got out of my car and came to the door and the lady is staring at me and she has not bothered to unlock the door. It's 9:11 am. I came hear because it says it opens at 9am.
Service: 1
Could not even get acknowledged we were there.5 people waiting ahead of us, they were not acknowledged either. Two employees working slowly on drive-thru , phone and internet orders. To heck with the people standing right in front of them. We left and went to another Subway…too bad.
Service: 1
Both people working Sunday June 1st have no idea how to read ordered 2 sandwiches wrong bread meat ball sub ice cold order wasn't ready 15 minutes after the pick up time she finally decided to start making them
Atmosphere: 1
Food: 2
Service: 1
Drive thru person has no personality almost to the point of being rude. The woman taking drive thru orders took forever to make 1 sandwich. I suggest going across the street to
Atmosphere: 1
Food: 5
Service: 1
Horrible wait time, fountain soda machine broken, and the employee doesn't know the bathroom code because "I don't work at this location"
Atmosphere: 1
Food: 3
Service: 2
The workers are kind and try their best. But whoever is running the place - needs replaced! They are so short staffed and always out of something. Their wait time is sometimes 15min in the drive thru because they only have 2 people working for the whole building. Management needs to hire and staff better!
Also, i suspect they have a high turn over rate because of this. Treat your staff better and the whole business will do better.
Ordered the Baja Chipotle Chicken was very Disappointed, he forgot to add the main ingredient Chicken.
Atmosphere: 4
Food: 1
Service: 2
I placed an order through the app.
They were out of the chips and drink we requested. I only decided to try subway again because I wanted to try the Baja Chips.
The sandwiches were average subway quality. But they were made correctly so that’s a bonus.
We ordered 2 churros and couldn’t get past one bite. They were so stale and hard that you couldn’t chew them. Absolutely disgusting!
Food: 2
Service: 3
Closed before 11
Service: 1
We had great conversation while he made my sandwiches and he made them just the way I like them !! I found this place to be clean the staff is very courteous and the food was good and fresh. The pricing was competitive
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Today (12/28/24) they were basically closed at 9:45 with people inside. Ignored me and my husband. Not the first issue with them and probably won't be the last.
Toasted was broken
Atmosphere: 1
Food: 1
Service: 1
Food tasted like subway. Service was so slow, I went through the drive thru and it was about 10 minutes.
Atmosphere: 2
Food: 4
Service: 2
10/14/24 @1:30 - 2pm, I got a gnat-filled sandwich, found 3 dead gnats and one live gnat flew out as I unwrapped it. :(
This place isnt normally that bad with flies or gnats, but today the pests are out of control and traveled home with me.
Employees were awesome, just the bugs were terrible.
Atmosphere: 3
Food: 1
Service: 4
The employees got my order wrong 2 times in a row… they are not paying attention and talking to each other way too much! Waste of time. 10/6/24 640pm
Atmosphere: 1
Food: 2
Service: 1
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