Subway

1985 Empire Park Dr, Eugene
(541) 607-6978

Recent Reviews

gregg horn

Depending on who is working.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: The Beast

Melanie Huntington

The two employees who helped me were the best!!! They turned my day around.

Atmosphere: 5

Food: 5

Service: 5

The Nothing channel

Went right before they closed, they were amazing and catered to my confusing order so nicely.Wheelchair accessibility: Ramp at the front

Atmosphere: 5

Food: 5

Service: 5

Erynn Hall

Must be doing crack in the back instead of taking peoples orders.

Atmosphere: 1

Service: 1

Chris Reetz

not a very happy sandwich maker, a lil bit high on price of a sub, a wrap and 2 bags of chips total $ 30. won't be eating there til I win the lottery.

Atmosphere: 4

Food: 4

Service: 2

Ryan Hall

The Subway mentioned in the complaint clearly demonstrates a lack of consideration for customer satisfaction and a failure to meet the basic expectations of a restaurant. This is further evidenced by the repetitive experience described, where multiple attempts to place an order resulted in the inability to get the requested items. The fact that the restaurant has not made any efforts to improve its supply chain or ensure that it is adequately stocked is a clear display of incompetence and ignorance towards the needs of its patrons. It is extremely disappointing to see such a significant lack of concern for customer satisfaction, and I would strongly recommend avoiding this Subway at all costs.

Atmosphere: 2

Food: 1

Service: 3

Felicia EASTMAN

The team today 12/26/23 was so amazing to observe. So fast and precise. My family was in pure amazement. It was a busy lunch rush and the team just flowed with grace and precision. 10/10

Atmosphere: 5

Food: 5

Service: 5

Norgith Demonrace

6 inch, 12 inch, no in between?! maybe some people are in need of an 8 inch. toasted.

Patrick Clark

Buy a new drive thru speaker already you cheap loser... Half the issues with orders and half of these bad reviews would be gone if you just put a better speaker in. I can barely hear them and they can barely here my order and I'm constantly asked to repeat myself over and over and over again... You guys mess up my sandwich/order EVERY TIME I GO. Unacceptable, especially when I see ZERO progress towards fixing the issues. My recommendation? Drive to another subway and order there because these guys don't care

Atmosphere: 1

Food: 1

Service: 1

mcfrikinbit mcmofakinbitbois

Terrible experience. I ordered doordash, my sandwich was made wrong, they put the extra meat, onto the meatless sandwich I ordered. It wasn't toasted like I selected. Not only that half of it was missing when it got here. No monster, no cookies. My dasher went back for me, with the receipt, I still don't get my monster because they "don't do energy drinks" I've gotten one before from this location. The six cookies I got thankfully, except they aren't the cookies I ordered. They had my receipt. I don't know how you mess up THIS much. Never ordering here again, and if you want to be disappointed, go ahead and order. This isn't my first disappointment here. But its definitely the last. Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Mike

Newer place. Very clean inside. Friendly staff. Going to the drive-thru can be kind of a pain depending on what time of day. it'sis located on the corner lots of traffic. Hard to communicate through the speaker system.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baked Lay's Original, All-American Club

Goeorgette H.

Since the new owners there is a lot of turnover. New trainees all the time. There is this one guy, Tomaus, is so personable and makes a well wrapped sandwich. He doesn't work a lot some weeks. It seems that when staff make a mistake, they get fewer hours, even when they don't know what they did wrong. Poor management. Maybe if they change the management and had someone who trained and encouraged instead of punished, they could keep employees.

Jairo Tobar

Sandwich maker guy was pleasant. Good good. Can't go wrong with Subway.Parking: Plenty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Boss

Van's RC world

Location looks so amazing with the new layout. Come in and see yourself. Staff are amazing n quick.Kid-friendliness: Have seats for kids and are friendly to kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doritos Nacho Cheese, The Great Garlic

bri boucher

Employees were absolutely rude! Not just to me but to other customers as well. Not comming back to this subway. They had awful service. I'm truly appalled!

Atmosphere: 1

Service: 1

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