Excellent combination dinner. Great flavor on all the food we ordered.
Hannah Howe
The restaurant was very clean. The service was the best I have had in a long time. The food came out fast. It looked amazing and tasted great. Would highly recommend this place.
Anne Heimking
Ordered mu shu chicken, green beans with chicken, and chicken chowmein. All of the food was hot and delicious!! Also large portions. Order was to go so I can't speak of the atmosphere, but definitely recommended their food!
John Adams
Good food, good service, good prices, quiet ambiance, this is my favorite place in florence!
Crystal Edson
I got the appetizer platter. The food was delicious and hot and fresh. The mustard was nice and spicy I love that! Great service as well!
Kelly Stayart
Edit May 16th 2025
This is the worst Chinese food that I have EVER had. I just moved back to town and ordered some food and it was ridiculously priced but it was my favorite place when I lived here before so I ordered food when I got home it was wrong so we called and they offered to fix it but the chicken looked so undercooked and white it was disgusting. The only thing that was edible was the rice and it was crunchy. I would like my money back. 52 dollars for inedible food with no taste, it was disgusting. When I called they said the person that could help me wasn't there and they wouldn't be able to help me...offered me more food.... When the food was the problem....
I don't know if it's under new ownership or what....please do not waste your money or time. Thank you.
This place made me feel home, I just moved here and was looking for a great place with won ton and noodles. This place did not disappoint! Best restaurant in town! Employees are always friendly and help you order. Thank you Chens!
Matt Pentz
Great place. We'll stop again the next time we're down this way! Service was fantastic, the food was excellent, and the price was not bad at all! Warning note tho! The crab Rangoon are called crab puffs! :)
Fern Ridge Events
Hostess was not friendly, dropped the menus on the table, and walked away without saying anything.
The waitress was nice and helpful!
The food was good.
Reitha McCabe
Definitely A+ on everything. We will come again.
Ro Zientara
Food was just okay, but the service, atmosphere and prices were phenomenal, especially given how much food we took home. I'd be happy to return and try more menu items.
Have never been so rushed at a restaurant in my entire life. I have been a server for 10 years so I feel like I have a good understanding of patrons and servers. Tonight my kids and I went into Chen’s which we love the food but we got there with over an hour until they closed. They got our food out quick it was great. But within ten minutes the waitress had brought us the bill. And to go boxes. Mind you we had barely even gotten the food out on all of our plates. I asked the waitress if they were closing and they still had a half hour until they were supposed to close. Then she asked me if I needed help with boxing things up. Which normally would have be a nice gesture but in this case it was obvious they were just trying to get us out of there. I couldn’t even finish my small plate of food before I just gave up and packed up. We had three different women come to our table and grab most of our plates even some with food still on them without asking first. I had to ask them to stop. Even our napkins which we were still using. Mind you I was actively packing up all of our excess food which was 5 containers worth because we had zero time to eat our food. It’s hard enough to get all of my kids to sit down and eat for dinner this was just rude on their part. No we didn’t do anything wrong. My kids were quiet and polite the entire time. They had even shut the open sign off 25 mins before they were supposed to close. I really dislike feeling like I’m being that person but it just didn’t sit right with me. If you don’t want to be open until your posted hours then you should just change it so you can close earlier. Very disappointed to say the least. Not a welcoming atmosphere at all this time. If they would have just said something instead of hovering over us and literally taking our food still left on our plates it would have been different.
Atmosphere: 1
Food: 4
Service: 2
Lynda Colter-Bergh
Enjoyed their hot and sour soup. Large was good value.
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Soup
Rachel Kolbinsky
Best Chinese food in Florence! The portions are generous and the prices are reasonable. We'll go back!
Atmosphere: 5
Food: 5
Service: 5
Christina Vincent
Delicious food, great atmosphere. Fast and friendly service.
Dietary restrictions: They will substitute dishes for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken Dinner, Hot and Sour Soup, Orange Chicken, Chicken Pan Fried Noodles, Sweet & Sour Chicken, Pot Stickers, Noodles, Sauce, Soup, Lemon Chicken, Beef N Broccoli, Crab Rangoon, Egg Foo Young, BBQ Pork, House Special, Mar Far Chicken, Double Mushroom Shrimp
Sonya VanVorce
Brought us pork fried rice on a veggie plate after being asked several times if it was all vegetarian. Made no effort to fix the issue and charged us for the food we never ate. Will never return.
Excellent combination dinner. Great flavor on all the food we ordered.
The restaurant was very clean. The service was the best I have had in a long time. The food came out fast. It looked amazing and tasted great. Would highly recommend this place.
Ordered mu shu chicken, green beans with chicken, and chicken chowmein. All of the food was hot and delicious!! Also
large portions. Order was to go so I can't speak of the atmosphere, but definitely recommended their food!
Good food, good service, good prices, quiet ambiance, this is my favorite place in florence!
I got the appetizer platter. The food was delicious and hot and fresh. The mustard was nice and spicy I love that! Great service as well!
Edit May 16th 2025
This is the worst Chinese food that I have EVER had. I just moved back to town and ordered some food and it was ridiculously priced but it was my favorite place when I lived here before so I ordered food when I got home it was wrong so we called and they offered to fix it but the chicken looked so undercooked and white it was disgusting. The only thing that was edible was the rice and it was crunchy. I would like my money back. 52 dollars for inedible food with no taste, it was disgusting. When I called they said the person that could help me wasn't there and they wouldn't be able to help me...offered me more food.... When the food was the problem....
I don't know if it's under new ownership or what....please do not waste your money or time.
Thank you.
This place made me feel home, I just moved here and was looking for a great place with won ton and noodles. This place did not disappoint! Best restaurant in town! Employees are always friendly and help you order. Thank you Chens!
Great place. We'll stop again the next time we're down this way! Service was fantastic, the food was excellent, and the price was not bad at all! Warning note tho! The crab Rangoon are called crab puffs! :)
Hostess was not friendly, dropped the menus on the table, and walked away without saying anything.
The waitress was nice and helpful!
The food was good.
Definitely A+ on everything. We will come again.
Food was just okay, but the service, atmosphere and prices were phenomenal, especially given how much food we took home. I'd be happy to return and try more menu items.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Soup
Restaurantji Recommends
Have never been so rushed at a restaurant in my entire life. I have been a server for 10 years so I feel like I have a good understanding of patrons and servers. Tonight my kids and I went into Chen’s which we love the food but we got there with over an hour until they closed. They got our food out quick it was great. But within ten minutes the waitress had brought us the bill. And to go boxes. Mind you we had barely even gotten the food out on all of our plates. I asked the waitress if they were closing and they still had a half hour until they were supposed to close. Then she asked me if I needed help with boxing things up. Which normally would have be a nice gesture but in this case it was obvious they were just trying to get us out of there. I couldn’t even finish my small plate of food before I just gave up and packed up. We had three different women come to our table and grab most of our plates even some with food still on them without asking first. I had to ask them to stop. Even our napkins which we were still using. Mind you I was actively packing up all of our excess food which was 5 containers worth because we had zero time to eat our food. It’s hard enough to get all of my kids to sit down and eat for dinner this was just rude on their part. No we didn’t do anything wrong. My kids were quiet and polite the entire time. They had even shut the open sign off 25 mins before they were supposed to close. I really dislike feeling like I’m being that person but it just didn’t sit right with me. If you don’t want to be open until your posted hours then you should just change it so you can close earlier. Very disappointed to say the least. Not a welcoming atmosphere at all this time. If they would have just said something instead of hovering over us and literally taking our food still left on our plates it would have been different.
Atmosphere: 1
Food: 4
Service: 2
Enjoyed their hot and sour soup. Large was good value.
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup, Soup
Best Chinese food in Florence! The portions are generous and the prices are reasonable. We'll go back!
Atmosphere: 5
Food: 5
Service: 5
Delicious food, great atmosphere. Fast and friendly service.
Dietary restrictions: They will substitute dishes for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken Dinner, Hot and Sour Soup, Orange Chicken, Chicken Pan Fried Noodles, Sweet & Sour Chicken, Pot Stickers, Noodles, Sauce, Soup, Lemon Chicken, Beef N Broccoli, Crab Rangoon, Egg Foo Young, BBQ Pork, House Special, Mar Far Chicken, Double Mushroom Shrimp
Brought us pork fried rice on a veggie plate after being asked several times if it was all vegetarian. Made no effort to fix the issue and charged us for the food we never ate. Will never return.
Atmosphere: 1
Food: 1
Service: 1
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