McDonald's
2060 US-101, Florence
(541) 997-5046
Recent Reviews
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Pro: There's a play place.
Con: Filthy. Tables were all dirty and bathrooms were not clean at all. Which made me not want to allow kids in the play place.
Hopefully the owner brings on some employees that clean thing up.
I came in at 2 pm today and the manager working has such high energy and is keeping the team going. He's moving things along faster and working with everyone.
Amazing customer service!! Brought it to our table and it was so fast!! Everybody had smiles and we're so friendly ☺️
The employees here don't even try to meet the bare minimum customer service standards, they are rude, they refuse to do simple things like carry the food to your table when you order table service, or fill a drink cup for a mobile to-go order. When asked to do basic things that are part of their job's requirements they get pissy and rude, when asked questions about the menu they name-call and belittle (not me, but I witnessed this first hand when a nice old lady was asking questions) you for not already knowing every single detail about every item on their entire menu before entering the store.
The food is no better or worse than the average McDonald's location, though they are a lot more sloppy than the ones I'm used to, sauce all over the outside of the buns, 50/50 chance of having the patty actually be in between the buns, but that's common at fast food places.
All in all I think 3 stars is way too generous, but not ALL of the employees here are so problematic, some of them actually go beyond their job duties and try to provide satisfactory customer service, those select few employees are the only reason I bumped the rating up. Also, this is one of the few McDonald's locations that still has the play-place, so there's something to keep the kid(s) entertained while you eat.
It's McDonald's and not one of their best.
If i would of known that the wait time for a meal was going to take us almost 20min to get at the drive-tru i wouldn't of came. We ordered our meal at 3:05 it's now 3:25 😒.
My order has always been correct and fresh from this location. I often order through the mobile app and my food is ready within a few minutes of my arrival. Inside can be short staffed so if you don't like using the mobile app or kiosk it can sometimes be a bit of a wait until you are able to order from the register.
Love the play set for kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Mcdouble
It is what it is.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Sausage Mcmuffin with Egg
Love this place
Parking: It's always easy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger, World Famous Fries
Restaurantji Recommends
Micky ds nuttelos
Sometimes overwhelmed by tourists but all in all good service and hot fries
Parking: The parking lot is shared with the Exxon gas station can you make it difficult to find parking during heavy tourist seasons
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: World Famous Fries
Generally a favorable experience.
The food was good, the service was good, and the restaurant itself is, well, good.
Things could've been a little cleaner, however it wasn't too bad in general.
There's a friendly feel to the place, it just needs a little more care and attention.
Food tastes freshly made.
Atmosphere: 3
Food: 5
Service: 4
I'm not generally a fast-food eater, but they came through for me on an early Saturday morning for a light breakfast and a hot mocha before my drive back to California. The service was great and the restaurant was very clean. The Starbucks sign next door said it is closed Saturdays and Sundays, which seemed crazy to me. So, McDonald's it was! Thank you for being open!
Atmosphere: 5
Food: 5
Service: 5
went there this afternoon only for a couple burgers on my way out of town. not once, not twice, not three times, but FOUR times they messed up my order. i had to go inside 4 different times asking for them to make it right. they all looked so confused in there smh, needs better training clearly nobody knows what they're doing. i only wanted to be there 5 minutes maximum, but it took at least 45 minutes for them to make my food correctly 🤦♀️ very dissatisfied
Atmosphere: 1
Food: 1
Service: 1
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