The Firehouse Restaurant & Lounge

Fish was tough and dry. Fries were tough and dry. Chowder was very good.

Atmosphere: 4

Food: 2

Service: 2

One of the best places to find a really good clam chowder way better than Moe's

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Deluxe Clam Chowder Bowl

Super classic and tasty food with good service and a nice location, enough said.

Atmosphere: 5

Food: 5

Service: 5

Our dinner was so good we came for a second night. Service was amazing. I can't remember our waitresses name, but she said she was from Louisiana. She was so amazing! She had the most beautiful smile and attitude! You are lucky to have her!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Clam Chowder Bowl, Fish \u0026 Chips, Hamburger \u0026 Garlic Fries, Onion Rings, Mac and Cheese, Tri Tip Sandwich, Bacon Burger with Garlic Fries

Deluxe clamp chowder is the best I've had on the coast.

Atmosphere: 4

Food: 4

Service: 3

Excellent wait staff. Fast and friendly. Great food and lots of fire memorabilia.

Atmosphere: 5

Food: 5

Service: 5

Loaded clam chowder! Yes please. Angie was a very busy lady when we came in. So busy she had to move and clean a table for us. She ran the whole time we were there. Way to go lady. We still had great food and service

Atmosphere: 5

Food: 5

Service: 5

I think we may have tried this place at a bad time, during the Rhododendron Festival, and it was really busy. They were slammed, so didn't have much expectation for service as I felt bad for them trying to keep up...but our food was just not good. I couldn't finish my fish-n-chips and my wife's pulled pork was funky. I walked back to the bathroom, past an open kitchen that looked like a mess with food on the floor and not very clean. While I get they were busy, it looked more like something from Kitchen Nightmares... Maybe if we're feeling brave we'll give it another go, but not during the festival for sure.

Atmosphere: 4

Food: 3

Service: 4

Clam chowder is excellent

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Deluxe Clam Chowder Bowl

Reviews were misleading for us, so I’m leaving one that I wish I would have seen before going. First, the food was decent. My daughter had the kids menu Mac and cheese which was delicious. Honestly the best out of any of the meals we ordered tonight. I had the clam chowder which was good. We also had average fish n chips and hamburgers. The kids menu chicken nuggets were incredibly bland, like coated with plain breadcrumbs without any salt or seasoning at all.

1. UNPROFESSIONAL—We were not greeted when we arrived for a long time. There was a sign that said “please wait to be seated” but no one came, and there were two parties ahead of us with nowhere to stand while waiting. When a waitress finally came, there was confusion between employees about which table each party should go to. Every employee seemed annoyed, flustered or indifferent.
2. WAIT TIMES — Initial wait time should have clued us in. They gave us no indication about wait time to be seated, or wait time on food. After being seated it was a long time before coming to take our order. And after ordering it was another 50+ minutes before receiving our order. No checking in from the waitress, or updates on time. After finishing our meal, we asked for the check and had to wait another 10 minutes just sitting there waiting to pay.

3. NO BATHROOM—we overheard a waitress rudely tell an older woman with a walker who came in that the bathroom was out of order. It seemed as though the waitress was tired of explaining it to people, but this was the first time the guest (or any of us) had heard of it.

We had a party of 6, including 4 kids who needed to use the restroom after a long day at the beach before our drive to our hotel. Having an extremely long wait for average food, without being able to use a bathroom was very disappointing. Had we known about the wait time, and the bathroom situation upfront, we could have changed our plans or at least altered our expectations upfront.

Atmosphere: 2

Food: 3

Service: 1

We always love us some Firehouse while we're in town! Don't miss out and give them a try, I highly recommend it!

Atmosphere: 5

Food: 5

Service: 5

Jabra Restaurant is one of the most wonderful experiences! The food is delicious and has unique flavors. The service is prompt, and the staff is smiling and friendly. The atmosphere is comfortable and suitable for families and friends. I recommend everyone to visit it, and I will definitely try it again.

Atmosphere: 5

Food: 5

Service: 5

We love this place always great service and food fresh and delicious best chowder everytime ! Kids loved they're burgers and tenders calamari is good! Shrimp good 👍🏾

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Clam Chowder Bowl, Hamburger \u0026 Garlic Fries, Seafood Platter, Bacon Burger with Garlic Fries

I lived in Florence about 4 years ago and tried all the clam chowder along the coast and with out a doubt yours was by far the best. . I’m here in Oklahoma and so miss the cost, is your recipe for your clam chowder available? If it is I would love to make it here, , I understand if you don’t share it . Thank you and have a blessed day

Atmosphere: 5

Food: 5

Service: 5

The server was nice, that is all I can say nice about the place. Food was substandard for the price and the place smelled dirty. I will never go back or recommend it. For such a great location they could really do better. Also being the son of a firefighter this is truly disappointing.

Atmosphere: 2

Food: 1

Service: 3