Just waited 15 min at the drive through patiently. Not one word was said to me.. no it will be a while... Nothing. Now I'm late. No wonder Gladstone subways are going out of business. Your service is the crappiest ever!
Atmosphere: 1
Food: 1
Service: 1
Gabriela Negrete-Flores
I just wanted to give a huge shout out and thank you to Jason, the manager. My boyfriend and I stopped by to pick up our mobile order through the drive thru, and they let us know the car in front of us took our order. Jason was immediately apologetic, and quick to resolve the issue.
Thank you!!
Atmosphere: 5
Service: 5
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
R. C.
Was staying at the hotel nearby, Subway was the obvious choice over McDs. Stopped in and ordered a turkey sub. The Manager and crew member were very polite and he made my sandwich exactly how I asked. Even offered a free cookie. Place was clean, the food tasted like it should ! Keep up the good work guys.
This is the subway location closest to my residence. I have seen this store operate for years now, and for most of that time it was ran very poorly and inefficiently. A long time ago we stopped using this location. Recently this location has changed management and today we decided to give them another chance. I’m really glad that we gave them another chance. Tonight not only was my order made properly and waiting for my arrival. The staff were friendly and knowledgeable. I had a great conversation with the new manager who has made drastic changes for the better. He also assured me that he will continue to have this location running properly and with well trained employees. I highly suggest that if you have had an issue with this location in the past, that you give them another chance. By supporting this local location, it will only get better and better with this proper management overseeing things.
Atmosphere: 5
Food: 5
Service: 5
Eryn Likkel
I went through the drive thru this afternoon and the gal on window was very friendly! My sandwich was made with care and packaged so nicely!
Matthew D Hill
Showed up around 1040am ordered 3 6" subs and it took them 18 minutes at the drive thru window they had 1 customer inside when I was handed the sandwiches none were marked (not the end of the world but fuel to the fire for sure......) and my meatball 6" was cold like the meatballs were fresh out of the microwave, pretty piss poor experience over all do better subway ...
jibcano
Always under staffed. Online orders always wrong or missing items. Good service, they will fix the problems so check your mobile orders before you leave with them.
Atmosphere: 4
Food: 3
Service: 4
D
Never gives service through the drive through (I assume because they don't have the staff for it) but they refuse to just close it. About half the time I come here the service is great, the other half of the time is nothing the rude staff and ignored customers.
Caryn Edens
Our sandwiches were good. There were only 2 people working so you may have a bit of a wait but it is that way at a lot of places now.
Went to go here at the drive-through for dinner. Waited for 15 minutes, but nobody was helping us. The staff looked us through the window, laughed, and continued making sandwiches for the customers inside. Would have been nice if they at least told us the drive-through was closed.
Service: 1
Eric V
3rd fail I’ll NEVER patronize this location, it’s the worst managed subway I’ve seen. 8:20 pm sat in drive thru 10 minutes with the open sign on , then it’s turned off and never said ANYTHING! Even though they’re open till 10! Poor quality service & food do not trust!
Food: 1
Service: 1
Charles Nemkevich
I work next to this Subway. First it took 18 minutes and I was the only person in the building. Also every time you go in you better have have a couple choices as they are always out of product. Also twice in the last few months they have been out of bread at lunch time. How do you run a Sandwich shop without bread. Lastly the produce was nasty. Lettice was brown, pickles were limp and look to have been frozen. Just nasty. Worst Subway ever. After reading the rest of the reviews how is this Subway still open and why hasn't Subway Corporate stepped in. I sure this a franchise but damn. This store should be closed or have an owner change. So many bad reviews This store is giving Subway a Bad name.
Atmosphere: 1
Food: 1
Service: 1
L0W GRADE
Worst Subway location in Oregon, maybe worst fast food location in oregon period.
Atmosphere: 2
Food: 2
Service: 2
Gracie Dodd
got here at 1:13pm and i’m still sitting here at 2:03pm, sitting at the window and not a single person has come to help me yet, granted i’ve been at the window for about 4 minutes but still nothing.
Just waited 15 min at the drive through patiently. Not one word was said to me.. no it will be a while... Nothing. Now I'm late. No wonder Gladstone subways are going out of business. Your service is the crappiest ever!
Atmosphere: 1
Food: 1
Service: 1
I just wanted to give a huge shout out and thank you to Jason, the manager. My boyfriend and I stopped by to pick up our mobile order through the drive thru, and they let us know the car in front of us took our order. Jason was immediately apologetic, and quick to resolve the issue.
Thank you!!
Atmosphere: 5
Service: 5
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
Was staying at the hotel nearby, Subway was the obvious choice over McDs. Stopped in and ordered a turkey sub. The Manager and crew member were very polite and he made my sandwich exactly how I asked. Even offered a free cookie. Place was clean, the food tasted like it should ! Keep up the good work guys.
Atmosphere: 5
Food: 5
Service: 5
Subway is ok,nothing special
Vegetarian options: Veggies and bread
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Rotisserie-Style Chicken
This is the subway location closest to my residence. I have seen this store operate for years now, and for most of that time it was ran very poorly and inefficiently. A long time ago we stopped using this location. Recently this location has changed management and today we decided to give them another chance. I’m really glad that we gave them another chance. Tonight not only was my order made properly and waiting for my arrival. The staff were friendly and knowledgeable. I had a great conversation with the new manager who has made drastic changes for the better. He also assured me that he will continue to have this location running properly and with well trained employees. I highly suggest that if you have had an issue with this location in the past, that you give them another chance. By supporting this local location, it will only get better and better with this proper management overseeing things.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru this afternoon and the gal on window was very friendly! My sandwich was made with care and packaged so nicely!
Showed up around 1040am ordered 3 6" subs and it took them 18 minutes at the drive thru window they had 1 customer inside when I was handed the sandwiches none were marked (not the end of the world but fuel to the fire for sure......) and my meatball 6" was cold like the meatballs were fresh out of the microwave, pretty piss poor experience over all do better subway ...
Always under staffed. Online orders always wrong or missing items. Good service, they will fix the problems so check your mobile orders before you leave with them.
Atmosphere: 4
Food: 3
Service: 4
Never gives service through the drive through (I assume because they don't have the staff for it) but they refuse to just close it. About half the time I come here the service is great, the other half of the time is nothing the rude staff and ignored customers.
Our sandwiches were good. There were only 2 people working so you may have a bit of a wait but it is that way at a lot of places now.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Went to go here at the drive-through for dinner. Waited for 15 minutes, but nobody was helping us. The staff looked us through the window, laughed, and continued making sandwiches for the customers inside. Would have been nice if they at least told us the drive-through was closed.
Service: 1
3rd fail I’ll NEVER patronize this location, it’s the worst managed subway I’ve seen.
8:20 pm sat in drive thru 10 minutes with the open sign on , then it’s turned off and never said ANYTHING! Even though they’re open till 10!
Poor quality service & food do not trust!
Food: 1
Service: 1
I work next to this Subway. First it took 18 minutes and I was the only person in the building. Also every time you go in you better have have a couple choices as they are always out of product. Also twice in the last few months they have been out of bread at lunch time. How do you run a Sandwich shop without bread. Lastly the produce was nasty. Lettice was brown, pickles were limp and look to have been frozen. Just nasty. Worst Subway ever. After reading the rest of the reviews how is this Subway still open and why hasn't Subway Corporate stepped in. I sure this a franchise but damn. This store should be closed or have an owner change. So many bad reviews This store is giving Subway a Bad name.
Atmosphere: 1
Food: 1
Service: 1
Worst Subway location in Oregon, maybe worst fast food location in oregon period.
Atmosphere: 2
Food: 2
Service: 2
got here at 1:13pm and i’m still sitting here at 2:03pm, sitting at the window and not a single person has come to help me yet, granted i’ve been at the window for about 4 minutes but still nothing.
Atmosphere: 1
Food: 1
Service: 1
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