The restaurant ambience is very nice , we’ve been in before and had ok food there but today we were in for a special occasion and we were greeted by a host that got frustrated when he took us to a table that didn’t have a view and we asked for a view of it snowing we were there for a special occasion ! He was clearly frustrated but took us to a small table with a view even though we had 4 people in our party, I feel he could have givin us a bigger table . The food was horrible today . Id say The meatball appetizer was good . We had the tomato bisque soup. It was more like a pumpkin soup , we had macaroni and cheese. It was liquid form around elbow macaroni did not have a good flavor , The prime rib sandwich had a lot of fat in . My granddaughter ordered the chili and it was not hot throughout.. The waitress asked us if the food was good and I said the macaroni and cheese was not good. I asked her about the soup if I accidentally got Pumpkin soup instead of tomatoe she said no it was the tomato , she did take the macaroni and cheese off our bill . Today …what a huge disappointment from the staff greeting us at the door to the food. It was terrible $148 bill for absolutely terrible food. Honestly , we won’t be going back . Way over priced for this quality of food . I see reviews people are figuring that out . I did call and try to talk to manager , I had to leave a message , we shall see if my call gets returned .
Atmosphere: 5
Food: 1
Service: 1
Adrianne Feldstein
I have had good meals in the past at the rams head bar but it was stingy glop for the entrees last night. Three of us had the entree chicken Marsala. The entree was small, uninterestingly seasoned and certainly wasn’t worth 22$. They should at least provide more rice and some vegetables fo an entree. The children had a tomato soup that was barely seasoned and buttered noodles that were hard and stuck together. With drinks and tip at over 170 this was a disappointment. Timberline you can do better!
Atmosphere: 5
Food: 1
Service: 4
Jessica Henderson
Wow. This was a Terrible experience. Tables were dirty, hostess didn’t really know how to handle the crowd, and the food was AWFUL. I ordered the BLAT, the pork belly was raw and covered in a red slime, the lettuce was old and slimy, I took one bite and sent it back. We order two butter noodles from the KIDS MENU, they came out in searing hot cast iron skillets. Food took almost 40 minutes. The only shining light was our server was a delight.
Atmosphere: 1
Food: 1
Service: 3
Beth Olson
Stopped by the Bar for lunch at 12:50pm, about half the tables full. Ordered a cup of Tomato soup and the artichoke dip appetizer… shouldn’t take long, right?
I sat for 30 minutes waiting for the cup of soup. Flagged down my server, Heather, asked if she could just bring me the soup now and appetizer whenever it was ready. She said sure. 15 minutes later, still no soup. 5 minutes after that, my soup and appetizer plate arrive. Heather asks me if everything is ok, I say no, this took over a half hour. She apologized said she was busy with other tables and she would have the manager stop by. The soup was fine, but the artichoke dip had almost no artichokes and was a gray, tasteless creamy mess, and so salty I couldn’t eat it, as much as I wanted to. Of course no manager stopped by, so I found him myself, who said it should have never taken that long and comped the meal (which I appreciated). At that point I’d been there over an hour. The great ambiance and views don’t make up for the bad service and bad food. I will visit again but will never eat here.
Atmosphere: 3
Food: 1
Service: 1
G Oberti
Food is terrible. Skip this tourist trap and have the pizza downstairs at the Blue Ox.
Atmosphere: 1
Food: 1
Service: 3
johndeeredad
The atmosphere and views are really nice. Staff was friendly but indeed slow as many have mentioned. Food is mediocre, bland, and just subpar. Pretzel was way over salted, but that was easily remedied, just scrape it off. Kids pizza was absolutely flavorless. The meatballs were good but found a hair in them halfway through. 🤢 Probably wouldn’t eat here again. Get a pizza in the Ox bar downstairs and enjoy the view outside.
Atmosphere: 5
Food: 1
Service: 3
Ram J
The ambience is very special, and you feel the historical aspects of it as you walk into it. Spectacular views of Mt.Jefferson and Mr.Hood are breathtaking. Service was quick and excellent. However, the food was hit or miss. Giant pretzel was delicious with warm cheese sauce. It is a must try. Their famous hot chocolate was very good and tasty. Warm Latte arrived more on cold-side. Naan pizza and grilled cheese sandwich were average. I see other reviews sharing similar opinions about food. Best is to go for choices what most people have recommended. Nevertheless, I would visit again, and for the ambience.
Atmosphere: 5
Food: 3
Service: 5
Johanna Steensma
Spinach and artichoke dip was disappointing. The dip itself wasn’t great but the bread was just awful! It said the dish came with naan on the menu, but the flatbread that came was floury, tasteless, and dry. It was akin to thin grocery store pre-packaged pita bread. Beautiful views.
Atmosphere: 5
Food: 2
Service: 5
Jae Sung
God damn the food is bad. Do *not* try the tomato soup or chicken salad!
Atmosphere: 3
Food: 1
Service: 2
mukunda panuganti
Terrible service… most of them have a nasty attitude. They don’t approach the table once the food is served. If we ask for water the second time they give a nasty attitude (the guy almost passive aggressively threatened to pour water on us instead of pouring it in our glass) and act as though they are doing us a favor. The staff need significant customer service training. The food is below mediocre….
Food is pretty decent, prices are what I expected, but service is VERY slow. Our cheese with the pretzel was lukewarm when it finally arrived. Three tables around us waited a long time for their check. We would have ordered dessert but the kids were too antsy with how long we waited for our order to be taken, drinks to arrive, appetizer, and finally our food.
Atmosphere: 5
Food: 4
Service: 2
Glenn Sexton
What a wonderful place to take out of town friends. The beautiful lodge built in 1937 has so much charm and history. The construction using enormous timbers is old world craftsmanship with fitted joints and wooden pins. The menus at the Ram’s Head is small but the B.L.A.T. Is so very good. Thick slabs of bacon with tomato and lettuce slathered in an amazing guacamole sauce!
Desserts are strawberry rhubarb crisp of chocolate chip cookie - both served hot in a cast iron skillet and topped with a mountain of vanilla ice cream. Ohhh my goodness.
Love this place!
Atmosphere: 5
Food: 5
Service: 5
John Miller
Great service and and food, when it finally arrived over 45 minutes after ordering. Table next to us received their food a few minutes after us and were seated 10 minutes before.
Staff had no concerns about our meal taking so long.
Megan
The staff here were SO RUDE to us from the very beginning. When we got there with a group of 7, they sat us in a table with a blocked view of the mountain (pictured). If you’re paying $20+ for a sandwich, obviously the only reason you are there is for the view. I asked the hostess if we could sit in the two free tables next to each other with a view of the mountain (pictured). She said in a bit of a rude tone, “We can’t do that because then you’ll be getting up to talk to each other.” lol, what? They she asked the server if it’s okay, then the hostess came back and said “We can’t sit you there. Is that going to be okay?” in a rude tone.
I should have just left right then, but other members of my group had ordered drinks and then when the server came, she asked what we wanted to order. We mentioned we thought there would be a bit more to the menu and said rudely “Thats why I told you your booking was for downstairs”. We decided to take a vote in our group because when we looked at the menu online after that of the place downstairs we saw it was also really overpriced. The server came back while we were voting. Someone in my group looked at me and said, “Well you’re not happy here.”
Then the server raised her voice at me and said in an extremely rude way “If you don’t want to be here. Then go. Just go.” I hadn’t even had interactions with the server or said anything rude, so I just kept quiet because I was in disbelief. She then kept saying “Just go.”
I hope the owners of this place read the reviews and realize their employees are treating customers like human garbage. What a miserable place with miserable people.
Atmosphere: 1
Food: 1
Service: 1
Dark Knight
Food: bottom line - food doesnt match the environment- very low end for such an elegant and special atmosphere. One would expect more. Kids menu had naan pizza as an option - wasnt good but pizza caught kids eye. A four year old, 10 year old, and two adults agreed it wasnt good. It ended up wasted. Other dishes we tried included a chili which was decent, a tomato bisque (also fine), and an artichoke feta dip with naan. This food was on par with a lower end or average mcmenamins type bar food. Service: we were seated right way without reservations- that was nice. We were served timely and could pay and leave timely. I could pay without tip pressure. Atmosphere: its mt hood timberline lodge so its amazing
Bottom line - food menu needs redesign to meet the mood. It needs to be higher quality.
The restaurant ambience is very nice , we’ve been in before and had ok food there but today we were in for a special occasion and we were greeted by a host that got frustrated when he took us to a table that didn’t have a view and we asked for a view of it snowing we were there for a special occasion ! He was clearly frustrated but took us to a small table with a view even though we had 4 people in our party, I feel he could have givin us a bigger table . The food was horrible today . Id say The meatball appetizer was good . We had the tomato bisque soup. It was more like a pumpkin soup , we had macaroni and cheese. It was liquid form around elbow macaroni did not have a good flavor , The prime rib sandwich had a lot of fat in . My granddaughter ordered the chili and it was not hot throughout.. The waitress asked us if the food was good and I said the macaroni and cheese was not good. I asked her about the soup if I accidentally got Pumpkin soup instead of tomatoe she said no it was the tomato , she did take the macaroni and cheese off our bill . Today …what a huge disappointment from the staff greeting us at the door to the food. It was terrible $148 bill for absolutely terrible food. Honestly , we won’t be going back . Way over priced for this quality of food . I see reviews people are figuring that out . I did call and try to talk to manager , I had to leave a message , we shall see if my call gets returned .
Atmosphere: 5
Food: 1
Service: 1
I have had good meals in the past at the rams head bar but it was stingy glop for the entrees last night. Three of us had the entree chicken Marsala. The entree was small, uninterestingly seasoned and certainly wasn’t worth 22$. They should at least provide more rice and some vegetables fo an entree. The children had a tomato soup that was barely seasoned and buttered noodles that were hard and stuck together. With drinks and tip at over 170 this was a disappointment. Timberline you can do better!
Atmosphere: 5
Food: 1
Service: 4
Wow. This was a Terrible experience. Tables were dirty, hostess didn’t really know how to handle the crowd, and the food was AWFUL. I ordered the BLAT, the pork belly was raw and covered in a red slime, the lettuce was old and slimy, I took one bite and sent it back. We order two butter noodles from the KIDS MENU, they came out in searing hot cast iron skillets. Food took almost 40 minutes. The only shining light was our server was a delight.
Atmosphere: 1
Food: 1
Service: 3
Stopped by the Bar for lunch at 12:50pm, about half the tables full. Ordered a cup
of Tomato soup and the artichoke dip appetizer… shouldn’t take long, right?
I sat for 30 minutes waiting for the cup of soup. Flagged down my server, Heather, asked if she could just bring me the soup now and appetizer whenever it was ready. She said sure.
15 minutes later, still no soup. 5 minutes after that, my soup and appetizer plate arrive. Heather asks me if everything is ok, I say no, this took over a half hour. She apologized said she was busy with other tables and she would have the manager stop by. The soup was fine, but the artichoke dip had almost no artichokes and was a gray, tasteless creamy mess, and so salty I couldn’t eat it, as much as I wanted to.
Of course no manager stopped by, so I found him myself, who said it should have never taken that long and comped the meal (which I appreciated).
At that point I’d been there over an hour. The great ambiance and views don’t make up for the bad service and bad food. I will visit again but will never eat here.
Atmosphere: 3
Food: 1
Service: 1
Food is terrible. Skip this tourist trap and have the pizza downstairs at the Blue Ox.
Atmosphere: 1
Food: 1
Service: 3
The atmosphere and views are really nice. Staff was friendly but indeed slow as many have mentioned.
Food is mediocre, bland, and just subpar.
Pretzel was way over salted, but that was easily remedied, just scrape it off.
Kids pizza was absolutely flavorless.
The meatballs were good but found a hair in them halfway through. 🤢
Probably wouldn’t eat here again. Get a pizza in the Ox bar downstairs and enjoy the view outside.
Atmosphere: 5
Food: 1
Service: 3
The ambience is very special, and you feel the historical aspects of it as you walk into it. Spectacular views of Mt.Jefferson and Mr.Hood are breathtaking. Service was quick and excellent. However, the food was hit or miss. Giant pretzel was delicious with warm cheese sauce. It is a must try. Their famous hot chocolate was very good and tasty. Warm Latte arrived more on cold-side. Naan pizza and grilled cheese sandwich were average. I see other reviews sharing similar opinions about food. Best is to go for choices what most people have recommended. Nevertheless, I would visit again, and for the ambience.
Atmosphere: 5
Food: 3
Service: 5
Spinach and artichoke dip was disappointing. The dip itself wasn’t great but the bread was just awful! It said the dish came with naan on the menu, but the flatbread that came was floury, tasteless, and dry. It was akin to thin grocery store pre-packaged pita bread. Beautiful views.
Atmosphere: 5
Food: 2
Service: 5
God damn the food is bad. Do *not* try the tomato soup or chicken salad!
Atmosphere: 3
Food: 1
Service: 2
Terrible service… most of them have a nasty attitude. They don’t approach the table once the food is served. If we ask for water the second time they give a nasty attitude (the guy almost passive aggressively threatened to pour water on us instead of pouring it in our glass) and act as though they are doing us a favor. The staff need significant customer service training.
The food is below mediocre….
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Food is pretty decent, prices are what I expected, but service is VERY slow. Our cheese with the pretzel was lukewarm when it finally arrived. Three tables around us waited a long time for their check. We would have ordered dessert but the kids were too antsy with how long we waited for our order to be taken, drinks to arrive, appetizer, and finally our food.
Atmosphere: 5
Food: 4
Service: 2
What a wonderful place to take out of town friends. The beautiful lodge built in 1937 has so much charm and history. The construction using enormous timbers is old world craftsmanship with fitted joints and wooden pins. The menus at the Ram’s Head is small but the B.L.A.T. Is so very good. Thick slabs of bacon with tomato and lettuce slathered in an amazing guacamole sauce!
Desserts are strawberry rhubarb crisp of chocolate chip cookie - both served hot in a cast iron skillet and topped with a mountain of vanilla ice cream. Ohhh my goodness.
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Great service and and food, when it finally arrived over 45 minutes after ordering. Table next to us received their food a few minutes after us and were seated 10 minutes before. Staff had no concerns about our meal taking so long.
The staff here were SO RUDE to us from the very beginning. When we got there with a group of 7, they sat us in a table with a blocked view of the mountain (pictured). If you’re paying $20+ for a sandwich, obviously the only reason you are there is for the view. I asked the hostess if we could sit in the two free tables next to each other with a view of the mountain (pictured). She said in a bit of a rude tone, “We can’t do that because then you’ll be getting up to talk to each other.” lol, what? They she asked the server if it’s okay, then the hostess came back and said “We can’t sit you there. Is that going to be okay?” in a rude tone.
I should have just left right then, but other members of my group had ordered drinks and then when the server came, she asked what we wanted to order. We mentioned we thought there would be a bit more to the menu and said rudely “Thats why I told you your booking was for downstairs”. We decided to take a vote in our group because when we looked at the menu online after that of the place downstairs we saw it was also really overpriced. The server came back while we were voting. Someone in my group looked at me and said, “Well you’re not happy here.”
Then the server raised her voice at me and said in an extremely rude way “If you don’t want to be here. Then go. Just go.” I hadn’t even had interactions with the server or said anything rude, so I just kept quiet because I was in disbelief. She then kept saying “Just go.”
I hope the owners of this place read the reviews and realize their employees are treating customers like human garbage. What a miserable place with miserable people.
Atmosphere: 1
Food: 1
Service: 1
Food: bottom line - food doesnt match the environment- very low end for such an elegant and special atmosphere. One would expect more. Kids menu had naan pizza as an option - wasnt good but pizza caught kids eye. A four year old, 10 year old, and two adults agreed it wasnt good. It ended up wasted. Other dishes we tried included a chili which was decent, a tomato bisque (also fine), and an artichoke feta dip with naan. This food was on par with a lower end or average mcmenamins type bar food.
Service: we were seated right way without reservations- that was nice. We were served timely and could pay and leave timely. I could pay without tip pressure.
Atmosphere: its mt hood timberline lodge so its amazing
Bottom line - food menu needs redesign to meet the mood. It needs to be higher quality.
Atmosphere: 5
Food: 1
Service: 3
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