Very good service, very friendly.It was a blessing on our trip.?Parking: Roomy for any carKid-friendliness: SureWheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
mike corrigan
If col.sanders was alive he would shut you down and revoke your franchise. The chicken was like seagull dry & tasteless greasy worst ever. Sorry sanders Chick-fil-A is the new chicken king. Your ✅ done.
Atmosphere: 5
Food: 1
Service: 5
Jill Hamm
The original chicken skin was so undercooked it was slimy. Had to remove all of it! The chicken little sandwiches are now about 2, maybe 3 small bites. Definitely not worth the cost.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mac & Cheese
Jennifer Harp
Very understaffed, waited 30 minutes for food. The guys working we're pleasant enough. Only made little mistakes on my order but not going back to town for it.
Atmosphere: 2
Food: 4
Service: 4
Rory Gardner
They always screw up the order and seems like lately you have to wait for your drive thru and you need to check that your order is complete.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Brittany Thurston
Garland is a great manager with amazing customer service. Every time I come in and Garlands working I always leave with a smile of satisfaction.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Mary Ramirez
Chicken ? was good. Sides are a little bit of a Russian roulette. Customer service was pretty good for such a busy place. Very clean dining area ?✌️
Expect a long wait in the drive through. The food usually tastes old as if it's still served past the hold time.
Atmosphere: 1
Food: 1
Service: 3
Harvey Holland
Usually decent food and good customer service. This time was different. Complaining staff that they are very busy and slamming food/products down on the counters. At my point of view they were at a good work pace for the amount of customers. Counted 6 cars at the drive through and 8 in store customers at the busiest. Food was of poor quality, hard dry nuggets. Didn't want to complain as the gal had a gruff aditude when I asked for fry sauce saying she hasn't had time to replenish them. This is where more of the slamming of product comes in. She slammed the box on the counter upon retrieving them from the back room. Unprofessional from the moment I walked in the door. Like I said at the beginning, the food and service is usually good.. not this time. Will eat there again and see if the atmosphere is back to normal.Parking: Plenty of parking that day as their in store wasn't busy at all, just the drive through was busy.
I just had the worst experience at KFC in Grants Pass, OR. My son had just got out of surgery and we were in a hurry to get home, before his pain meds wore off. His favorite food is KFC, so I decided to try the app, thinking it was quicker. The time listed for it to be ready was 7:25 pm. It was not ready at that time. The kid at the drive up asked me nicely to please pull to the other side and come into the restaurant. I explained that I did not want to come in because I didn't want to leave my kiddo alone. The kid asked the manager if they could bring it out to us, and the manager said no. I joked with him saying that I'd need something free for my trouble. I did as requested, and waited another 10 minutes inside the restaurant. No one acknowledged me standing at the counter until the food was done. I asked the manager why there is a big sign, like 3 feet tall, in the lobby saying, "Mobile Orders....just ask and we'll bring your order to you." He said that they only bring the food to that sign. I told him that I was going to need his name so I could talk with corporate about this. He said, "It's Garland...it says right here on my hat." There was nothing on his hat but the KFC logo. He sarcastically told me to have a nice day and walked away. I then proceeded to check my order to see if they got that right. Nope. It was missing the fries. Garland offered no apology, he didn't try to make things right in any way. This guy just lost you a customer who used to come in at least 3 times a week. He should not be working with the public with his horrible attitude. How do you plan on staying in business employing people like this?
Food: 4
Service: 1
Lokis Gibson
Great young man in drive threw, made small talk till order was handed to me,very respectful and a great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Mashed Potatoes, Sandwich, Fried Chicken
Sharon H.
I just had the worst experience at KFC in Grants Pass, OR. My son had just got out of surgery and we were in a hurry to get home, before his pain meds wore off. His favorite food is KFC, so I decided to try the app, thinking it was quicker. The time listed for it to be ready was 7:25 pm. It was not ready at that time. The kid at the drive up asked me nicely to please pull to the other side and come into the restaurant. I explained that I did not want to come in because I didn't want to leave my kiddo alone. The kid asked the manager if they could bring it out to us, and the manager said no. I joked with him saying that I'd need something free for my trouble. I did as requested, and waited another 10 minutes inside the restaurant. No one acknowledged me standing at the counter until the food was done. I asked the manager why there is a big sign, like 3 feet tall, in the lobby saying, "Mobile Orders....just ask and we'll bring your order to you." He said that they only bring the food to that sign. I told him that I was going to need his name so I could talk with corporate about this. He said, "It's Garland...it says right here on my hat." There was nothing on his hat but the KFC logo. He sarcastically told me to have a nice day and walked away. I then proceeded to check my order to see if they got that right. Nope. It was missing the fries. Garland offered no apology, he didn't try to make things right in any way. This guy just lost you a customer who used to come in at least 3 times a week. He should not be working with the public with his horrible attitude. I'm very very disappointed that you employ people like Garland.
Very good service, very friendly.It was a blessing on our trip.?Parking: Roomy for any carKid-friendliness: SureWheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
If col.sanders was alive he would shut you down and revoke your franchise. The chicken was like seagull dry & tasteless greasy worst ever. Sorry sanders Chick-fil-A is the new chicken king. Your ✅ done.
Atmosphere: 5
Food: 1
Service: 5
The original chicken skin was so undercooked it was slimy. Had to remove all of it! The chicken little sandwiches are now about 2, maybe 3 small bites. Definitely not worth the cost.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mac & Cheese
Very understaffed, waited 30 minutes for food. The guys working we're pleasant enough. Only made little mistakes on my order but not going back to town for it.
Atmosphere: 2
Food: 4
Service: 4
They always screw up the order and seems like lately you have to wait for your drive thru and you need to check that your order is complete.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Garland is a great manager with amazing customer service. Every time I come in and Garlands working I always leave with a smile of satisfaction.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Chicken ? was good. Sides are a little bit of a Russian roulette. Customer service was pretty good for such a busy place. Very clean dining area ?✌️
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Crispy Colonel Sandwich, Thigh, 2pc Chicken Combo
Great food and great people and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Expect a long wait in the drive through. The food usually tastes old as if it's still served past the hold time.
Atmosphere: 1
Food: 1
Service: 3
Usually decent food and good customer service. This time was different. Complaining staff that they are very busy and slamming food/products down on the counters. At my point of view they were at a good work pace for the amount of customers. Counted 6 cars at the drive through and 8 in store customers at the busiest. Food was of poor quality, hard dry nuggets. Didn't want to complain as the gal had a gruff aditude when I asked for fry sauce saying she hasn't had time to replenish them. This is where more of the slamming of product comes in. She slammed the box on the counter upon retrieving them from the back room. Unprofessional from the moment I walked in the door. Like I said at the beginning, the food and service is usually good.. not this time. Will eat there again and see if the atmosphere is back to normal.Parking: Plenty of parking that day as their in store wasn't busy at all, just the drive through was busy.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
I just had the worst experience at KFC in Grants Pass, OR. My son had just got out of surgery and we were in a hurry to get home, before his pain meds wore off. His favorite food is KFC, so I decided to try the app, thinking it was quicker. The time listed for it to be ready was 7:25 pm. It was not ready at that time. The kid at the drive up asked me nicely to please pull to the other side and come into the restaurant. I explained that I did not want to come in because I didn't want to leave my kiddo alone. The kid asked the manager if they could bring it out to us, and the manager said no. I joked with him saying that I'd need something free for my trouble. I did as requested, and waited another 10 minutes inside the restaurant. No one acknowledged me standing at the counter until the food was done. I asked the manager why there is a big sign, like 3 feet tall, in the lobby saying, "Mobile Orders....just ask and we'll bring your order to you." He said that they only bring the food to that sign. I told him that I was going to need his name so I could talk with corporate about this. He said, "It's Garland...it says right here on my hat." There was nothing on his hat but the KFC logo. He sarcastically told me to have a nice day and walked away. I then proceeded to check my order to see if they got that right. Nope. It was missing the fries. Garland offered no apology, he didn't try to make things right in any way. This guy just lost you a customer who used to come in at least 3 times a week. He should not be working with the public with his horrible attitude. How do you plan on staying in business employing people like this?
Food: 4
Service: 1
Great young man in drive threw, made small talk till order was handed to me,very respectful and a great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Mashed Potatoes, Sandwich, Fried Chicken
I just had the worst experience at KFC in Grants Pass, OR. My son had just got out of surgery and we were in a hurry to get home, before his pain meds wore off. His favorite food is KFC, so I decided to try the app, thinking it was quicker. The time listed for it to be ready was 7:25 pm. It was not ready at that time. The kid at the drive up asked me nicely to please pull to the other side and come into the restaurant. I explained that I did not want to come in because I didn't want to leave my kiddo alone. The kid asked the manager if they could bring it out to us, and the manager said no. I joked with him saying that I'd need something free for my trouble. I did as requested, and waited another 10 minutes inside the restaurant. No one acknowledged me standing at the counter until the food was done. I asked the manager why there is a big sign, like 3 feet tall, in the lobby saying, "Mobile Orders....just ask and we'll bring your order to you." He said that they only bring the food to that sign. I told him that I was going to need his name so I could talk with corporate about this. He said, "It's Garland...it says right here on my hat." There was nothing on his hat but the KFC logo. He sarcastically told me to have a nice day and walked away. I then proceeded to check my order to see if they got that right. Nope. It was missing the fries. Garland offered no apology, he didn't try to make things right in any way. This guy just lost you a customer who used to come in at least 3 times a week. He should not be working with the public with his horrible attitude. I'm very very disappointed that you employ people like Garland.
Everything was perfect. I sure love KFC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Mashed Potatoes, Fried Chicken, Cole Slaw
Not enough staff. There overwhelmed went inside since drive-thru was full took 20 min to get order.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Gravy, Mashed Potatoes, Fried Chicken