This location has horrible service. Management doesn't know how to run a store, employees don't know what they are doing. Food was all gross.
I love Baja fresh.... But the way they're doing it here is nasty. They are also rude, when someone has a complaint you shouldn't immediately have claws out.
If the owner or someone is reading this. Train your employees better and get a better manager in there asap, because your losing money and people are avoiding this location.
••I order a Chicken Caesar Burrito/ Side beans and rice. Same thing, Everytime••
It was full of wet slimy lettuce, the chicken was mashed up, dry and stunk 🤢 Beans and rice had with no cojita on top. The Tortilla was dripping moments after I got it, they refused to give me a refund. I wasn't being rude, I just said honestly dude... Look at it. And her response was "what" and I can't give you a refund because nothings wrong.
They can't tell that the food is bad, the quality of service is not good here. I'm never going back here. Save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Irene
We ordered one chicken and one steak burrito from Baja Fresh. Cost $24. Both burritos were packed with too much rice and large pieces of pepper that would have been OK if it were chopped smaller. After we pulled out the rice and the large pieces of pepper, there were only a few very small pieces of meat left in a large tortilla so we threw them away. Very disappointed so we won’t ever order from Baja Fresh again.
Atmosphere: 4
Food: 1
Service: 4
Linda Russell
I love this place the food is good and the service is fast. The employees are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Jeri Petersen
This restaurant never fails to please. The food is hot, fresh and bountiful. You never leave hungry. And the crew at the BF in Gresham are above and beyond friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Clifford Thornton
The best place in the world. I love Baja Fresh. I have never had a bad experience with them. I don't care for their prices BUT the level of service and attitude of their employees make me not complain about pricing. The prices aren't too high I'm just cheap???. But I never complain about Baja Fresh because everything is fresh and everyone's attitude who works there is always so great. No matter what store I go to.
Atmosphere: 5
Food: 5
Service: 5
Robyn Rains
Stopped by to use my birthday rewards and enjoyed a pork carnitas quesadilla and their delicious rice ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole 8oz and Chips
rosesrabbitsandravens
We love this location on Civic Drive in the Gresham Station shopping center. The atmosphere is always relaxing, spacious and clean. The salsa bar is amazing. The food is fresh, not from cans or frozen, and mostly local I believe. Most of the menu items are health promoting such as guacamole, mango salsa and other fresh items provided here. The employees are happy, friendly and high vibe. The menu prices are budget friendly and they do offer a points program as well. Our fave restaurant for date night!
Atmosphere: 5
Food: 5
Service: 5
Chris Arends
I enjoy the Enchiladas Rojas special. The Gresham location staff are so nice and friendly.
Sat on hold for almost 20 minutes trying to order. I could hear several other customers being taken care of. Hung up and tried calling back several times only to get a busy signal. Which means the phone was still sitting there un attended
Atmosphere: 2
Food: 3
Service: 1
Chris Butler
Great experience, ordered, received, left. Ever5very helpful.
We got 4 amaricono tacos, 2 with chicken and two with steak. Both Meats very good and tender. Plenty of meat in tacos along with lettuce and tomatoes. Mild sauce was just right. I had the pinto beans and they were great my boyfriend enjoyed the black beans and rice.
Atmosphere: 5
Food: 5
Service: 5
Lana S
Beautiful staff and wonderful food
Atmosphere: 5
Food: 5
Service: 5
have faith
We picked our food up, it was close to ready and the nice helpful guy behind the counter asked my dad about his rewards. My dad was unsure if he had any rewards and the guy saved my very frugal, elderly dad $5.00 by mentioning rewards so my dad was happy!
Atmosphere: 5
Food: 5
Service: 5
Svitlana Selivanov
Beautiful staff and wonderful
Atmosphere: 5
Food: 5
Service: 5
Jon B
Not a good experience. Steak taste like fish. The chicken was dry. The queso had a thick top layer like it had been sitting out for too long. The salsa bar was great with lots options. The guacamole was tasty, but the chips were stale. I remember this place being much better in the past. The service was excellent. Very patient and helpful. $36 for 2 people and won't be going back.
••••ZERO STARS••••
This location has horrible service. Management doesn't know how to run a store, employees don't know what they are doing. Food was all gross.
I love Baja fresh.... But the way they're doing it here is nasty. They are also rude, when someone has a complaint you shouldn't immediately have claws out.
If the owner or someone is reading this. Train your employees better and get a better manager in there asap, because your losing money and people are avoiding this location.
••I order a Chicken Caesar Burrito/ Side beans and rice. Same thing, Everytime••
It was full of wet slimy lettuce, the chicken was mashed up, dry and stunk 🤢 Beans and rice had with no cojita on top. The Tortilla was dripping moments after I got it, they refused to give me a refund. I wasn't being rude, I just said honestly dude... Look at it. And her response was "what" and I can't give you a refund because nothings wrong.
They can't tell that the food is bad, the quality of service is not good here. I'm never going back here. Save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
We ordered one chicken and one steak burrito from Baja Fresh. Cost $24. Both burritos were packed with too much rice and large pieces of pepper that would have been OK if it were chopped smaller. After we pulled out the rice and the large pieces of pepper, there were only a few very small pieces of meat left in a large tortilla so we threw them away. Very disappointed so we won’t ever order from Baja Fresh again.
Atmosphere: 4
Food: 1
Service: 4
I love this place the food is good and the service is fast. The employees are very friendly.
Atmosphere: 5
Food: 5
Service: 5
This restaurant never fails to please. The food is hot, fresh and bountiful. You never leave hungry. And the crew at the BF in Gresham are above and beyond friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
The best place in the world. I love Baja Fresh. I have never had a bad experience with them. I don't care for their prices BUT the level of service and attitude of their employees make me not complain about pricing. The prices aren't too high I'm just cheap???. But I never complain about Baja Fresh because everything is fresh and everyone's attitude who works there is always so great. No matter what store I go to.
Atmosphere: 5
Food: 5
Service: 5
Stopped by to use my birthday rewards and enjoyed a pork carnitas quesadilla and their delicious rice ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole 8oz and Chips
We love this location on Civic Drive in the Gresham Station shopping center. The atmosphere is always relaxing, spacious and clean. The salsa bar is amazing. The food is fresh, not from cans or frozen, and mostly local I believe. Most of the menu items are health promoting such as guacamole, mango salsa and other fresh items provided here. The employees are happy, friendly and high vibe. The menu prices are budget friendly and they do offer a points program as well. Our fave restaurant for date night!
Atmosphere: 5
Food: 5
Service: 5
I enjoy the Enchiladas Rojas special. The Gresham location staff are so nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taquitos, Baja Burrito, Chicken Quesadilla, Diablo Burrito
Sat on hold for almost 20 minutes trying to order. I could hear several other customers being taken care of. Hung up and tried calling back several times only to get a busy signal. Which means the phone was still sitting there un attended
Atmosphere: 2
Food: 3
Service: 1
Great experience, ordered, received, left. Ever5very helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fajitas, Baja Burrito
Restaurantji Recommends
We got 4 amaricono tacos, 2 with chicken and two with steak. Both Meats very good and tender. Plenty of meat in tacos along with lettuce and tomatoes. Mild sauce was just right. I had the pinto beans and they were great my boyfriend enjoyed the black beans and rice.
Atmosphere: 5
Food: 5
Service: 5
Beautiful staff and wonderful food
Atmosphere: 5
Food: 5
Service: 5
We picked our food up, it was close to ready and the nice helpful guy behind the counter asked my dad about his rewards. My dad was unsure if he had any rewards and the guy saved my very frugal, elderly dad $5.00 by mentioning rewards so my dad was happy!
Atmosphere: 5
Food: 5
Service: 5
Beautiful staff and wonderful
Atmosphere: 5
Food: 5
Service: 5
Not a good experience. Steak taste like fish. The chicken was dry. The queso had a thick top layer like it had been sitting out for too long. The salsa bar was great with lots options. The guacamole was tasty, but the chips were stale. I remember this place being much better in the past. The service was excellent. Very patient and helpful. $36 for 2 people and won't be going back.
Atmosphere: 2
Food: 1
Service: 5
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