This was by far the worst, soggy wet chicken I have ever had in my life. One piece and the rest went in the trash. Got to do better than this whoever the owner is have some quality control. The chicken was really badly cooked.
Food: 1
Dick Hoover
Best kfc I’ve been to in a while
Atmosphere: 5
Food: 5
Service: 5
Dennis Wiser
Wednesday special was awesome and a very good price!
Atmosphere: 5
Food: 5
Service: 5
Vitaliy R
You’d think you wait so long for your food they would get it right. Also What’s the point of asking me what sauce I want when you aren’t going to give it to me anyway. KFC I guess KFC
Atmosphere: 4
Food: 3
Service: 2
cory duitsman
Asked to buy 8 original chicken thighs... told i could not buy them. Isn't that what they do... sell chicken?
Atmosphere: 4
Food: 4
Service: 1
Dylan Spencer
Sat in drive through for 10 minutes before walking in store, then waiting on staff for another 10 minutes.
Atmosphere: 2
Food: 5
Service: 1
Ronald
Placed a online order, Got home and half of it was missing, the food was covered in honey and we didn't even order honey. This is twice that they messed up my orders. Good employees will make a good business but bad employees will sink you.
Sean Basford
One of the best KFCs ive frequented. Fast service, fresh, hot food
Atmosphere: 4
Food: 5
Service: 5
Shawn Alhadeff
Perhaps the best KFC experience I have had. The food was fresh, the staff was friendly, and the place was very clean. Enjoyed it so much went back the next day again for lunch. Wish our local KFCs were this good.
Atmosphere: 5
Food: 5
Service: 5
Adam Rutter
I’m genuinely disappointed with the Hermiston KFC. Tonight (around 9:15pm), my wife went to grab us some food — well ahead of their 10:00pm closing time — and was told they're out of chicken. When she asked what they do have, the employee replied, “We’re pretty much out of everything.”
Look, I’ve worked in fast food and similar jobs before. I get the urge to start closing things down early and begin cleanup — especially on slower nights. But this felt less like a supply issue and more like the crew simply decided to shut it down early for their own convenience.
How does KFC, a national chain literally built around serving chicken, run out of it before closing time? It’s not like this is a brand-new location — they've been around long enough to know how much food to stock. Whether it’s poor planning or a lack of oversight, the end result is the same: customers being turned away and left frustrated.
This isn’t just a missed dinner — it’s a failure in basic business operation. I can’t imagine the manager or franchise owner would find this acceptable, and I’ll be sharing this experience on every review platform I can to make sure it gets seen.
If the team doesn’t want to serve customers right up until closing time, maybe the hours need to be changed — or new leadership needs to step in.
This girl named Evelyn had such amazing customer service towards us! We went by the drive through and she speaked to us amazing! But once we got to the window the ladies that were supposed to be preparing our food gave us a dirty look like they just wanted us to leave, but with Evelyn’s good way of speaking to us made us feel wanted and we enjoyed our chicken very much!
Food: 3
Service: 5
Tyler Degrande
The staff was great and the food and service was fantastic And the manager Rylee was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Nona Hartwell
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
PsyCrow
I made my order that weren't too busy and still didnt give me my fries yet gave me the drink and burger knowing I ordered a combo.
Atmosphere: 1
Food: 2
Service: 1
Esther Campos
They just threw these poppers into the bag :( not even inside a baggy or anything
This was by far the worst, soggy wet chicken I have ever had in my life. One piece and the rest went in the trash. Got to do better than this whoever the owner is have some quality control. The chicken was really badly cooked.
Food: 1
Best kfc I’ve been to in a while
Atmosphere: 5
Food: 5
Service: 5
Wednesday special was awesome and a very good price!
Atmosphere: 5
Food: 5
Service: 5
You’d think you wait so long for your food they would get it right. Also What’s the point of asking me what sauce I want when you aren’t going to give it to me anyway. KFC I guess KFC
Atmosphere: 4
Food: 3
Service: 2
Asked to buy 8 original chicken thighs... told i could not buy them. Isn't that what they do... sell chicken?
Atmosphere: 4
Food: 4
Service: 1
Sat in drive through for 10 minutes before walking in store, then waiting on staff for another 10 minutes.
Atmosphere: 2
Food: 5
Service: 1
Placed a online order, Got home and half of it was missing, the food was covered in honey and we didn't even order honey. This is twice that they messed up my orders. Good employees will make a good business but bad employees will sink you.
One of the best KFCs ive frequented. Fast service, fresh, hot food
Atmosphere: 4
Food: 5
Service: 5
Perhaps the best KFC experience I have had. The food was fresh, the staff was friendly, and the place was very clean. Enjoyed it so much went back the next day again for lunch. Wish our local KFCs were this good.
Atmosphere: 5
Food: 5
Service: 5
I’m genuinely disappointed with the Hermiston KFC. Tonight (around 9:15pm), my wife went to grab us some food — well ahead of their 10:00pm closing time — and was told they're out of chicken. When she asked what they do have, the employee replied, “We’re pretty much out of everything.”
Look, I’ve worked in fast food and similar jobs before. I get the urge to start closing things down early and begin cleanup — especially on slower nights. But this felt less like a supply issue and more like the crew simply decided to shut it down early for their own convenience.
How does KFC, a national chain literally built around serving chicken, run out of it before closing time? It’s not like this is a brand-new location — they've been around long enough to know how much food to stock. Whether it’s poor planning or a lack of oversight, the end result is the same: customers being turned away and left frustrated.
This isn’t just a missed dinner — it’s a failure in basic business operation. I can’t imagine the manager or franchise owner would find this acceptable, and I’ll be sharing this experience on every review platform I can to make sure it gets seen.
If the team doesn’t want to serve customers right up until closing time, maybe the hours need to be changed — or new leadership needs to step in.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This girl named Evelyn had such amazing customer service towards us! We went by the drive through and she speaked to us amazing! But once we got to the window the ladies that were supposed to be preparing our food gave us a dirty look like they just wanted us to leave, but with Evelyn’s good way of speaking to us made us feel wanted and we enjoyed our chicken very much!
Food: 3
Service: 5
The staff was great and the food and service was fantastic And the manager Rylee was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
I made my order that weren't too busy and still didnt give me my fries yet gave me the drink and burger knowing I ordered a combo.
Atmosphere: 1
Food: 2
Service: 1
They just threw these poppers into the bag :( not even inside a baggy or anything
Food: 3
Service: 1
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