A&W Restaurant

7340 NW Butler St, Hillsboro
(503) 640-6398

Recent Reviews

Betsy H

My hamburger was the juiciest one I've ever had at a fast food restaurant. The cheese curds were nummy and so were the fries. The lady who took our order was nice and friendly. They no longer have the jukebox, so that's a bummer.Parking: Small parking lot

Atmosphere: 4

Food: 5

Service: 5

Fastlane nization

A&w Root beer from the old days was the best root beer ever made served in a Frozen mug

Atmosphere: 4

Food: 4

Service: 4

Joshua Brady

Asked for the loaded cheese dogs #A4 and got plain dogs. Will not return for such service. Seems they are rushed to push out orders. Not very

Atmosphere: 1

Food: 4

Service: 1

Diamond Finish

BLOOD on my food. Was disgusted and did not touch the food. Please put on a bandaid next time.

Atmosphere: 1

Food: 1

Service: 1

Deanna Maselli

$2 any size root-beer floats. Need I say more?

Atmosphere: 3

Food: 5

Service: 3

A J

Love the root beer! Tasty fries.

Atmosphere: 4

Food: 5

Service: 4

Robert Glover

This is a combo KFC A&W. We ordered chicken. I like these combo places because you can get no sugar added A&W Root Beer. Food was a little off from other places we have visited. Not sure if this the norm or just an off night. Biscuit was crunch, mashed potatoes bland and I had original chicken but the texture was not that much different then .my wife's extra crispy

Atmosphere: 3

Food: 3

Service: 4

Leanne Jones

Food not as good as last time, seems like so.ething

Atmosphere: 4

Food: 2

Service: 4

Scott F.

Filthy restaurant!! The table was disgusting, attached is a pic of the wipe I used to clean the table.The food was not at an acceptable serving temp, it had obiously been sitting for some time. Quality was below that of a frozen TV dinner. Washington county health authority should beer made aware. This establishment doesn't deserve a single start for testing on YELP. Shame on me for visiting this place and giving them my money. It's unfortunate that people just don't give a FUCK anymore.

James Cleveland

What an awful experience. From ordering being very difficult due to employees not listening to wrong items being charged for and not included (the item being a float we did not ask for but we're charged for but got a normal regular sized root beer instead even though we ordered a large). Clearly this location. This location has SERIOUS communication issues as every face I could see inside looked baffled when i piinted out the drink issue and asked for a reciept so I didn't bother making them fix their error. Avoid this dumpster fire at all costs.

Tawnya Seamster

Ordered crispy I got original. I order two, three piece meals one dark meat all legs I received two thighs one leg. The other I ordered white meat and received dark meat. They have terrible listening skills! The macaroni and cheese is disgusting, definitely skip it!

Food: 3

Service: 1

Debby Faulkner

The girl that took my order was uneducated. I ordered a large root beer float, a two piece meal, and then she asked me what I wanted to drink. In a matter of 3 minutes tops she'd forgotten my float. The chicken was still half raw, there was blood in the middle.

Atmosphere: 1

Food: 1

Service: 1

N N

Food is fine. Bad service because there was only three workers. Owners need to get their act together. Hire more people or pay them more. It’s not hard.

Neta Sorensen

We drive from St.Helens to come to this location. We were just there and a wonderful young man named Kenny helped us. I just wanted to give him a huge shout out. His customer service skills are amazing. If I was still in the restaurant business I would try to hire him for my restaurant. This young man was very patient with my husband's order and did everything with a smile. It's been years since we've had such good service. Kudos Kenny never change!

Richard L Rice

This location has gone downhill in a most serious manner and either needs MAJOR reform or should be SHUT DOWN. We will not return to KFC/A&W.My last review included a photo and description of a hamburger which included a product label dropped in the inside middle of my burger. When I returned to the store and spoke to the manager, it was handled quickly. Last night was worse.Our order of 2 meals included 2 LARGE orders of french fries. We got no fries. When the lack of fries was brought up, we were told it was our problem. Two staff members decided to argue with us despite our receipt indicating 2 fries. No apology, no "I'm sorry. I'll get these right to you."A 3rd employee jumped in and offered us only 1 order of fries. We finally got an order of 2 SMALL fries. We held up the drive-thru trying to get this order correct but finally left in disgust. This store needs major training in customer service and fulfilling orders. KFC/A&W has lost our business.

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