Dickey's Barbecue Pit

Literally cant get anything right. Order 3 meals , get 1.

Food: 1

Service: 1

I've ate at dickeys for a few years and never had a problem with the food or service until today. Ordered through doordash, the prices were much higher, got less food and worse service. Didn't even get barbecue sauce from the barbecue joint. Food didn't taste bad but they've made sandwiches smaller while boosting the price. No straws, no barbecue sauce, smaller sandwich, more money. Not going back.

Atmosphere: 1

Food: 2

Service: 1

Lower quality than other bbq as brisket doesn't have seasoning or pepper. Beans tasted like can beans too. Turkey was like deli meat.

In the past 3 months, my family has dined at this location in the evening about 7pm, Of these 3 visits, at least 2 of the same staff members are working, each time. And each time, no greeting or acknowledging our presence, as they are busy conversing with each other. We continued to go eat at your location as it is convenient. Last night, 12/6, no other customers were there, but same situation, no greeting, a few minutes go by, we were finally able to order. When we started eating, most of the food was fine, however my child’s ribs they were freezing cold and bright pink- raw and unable to eat. We found it pointless to ask for a replacement, as, the staff was in the back, most of our stay. Even the tiniest bit of hospitality or attention to quality would go along way to continue to build this location and thrive. I, for one will not be returning, however. Hope others get a better experience.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sausage, Beef Brisket, French Fries

Wasn't impressed. The food was bland and the service was mediocre. Observed an employee wearing gloves taking garbage out the front door. She opened the door going both in and out while leaving her gloves on (the same ones she used while handling the trash). I sat across from the condiments area and the noise from the kitchen was horrible. It's been a couple of weeks since I was there and I don't remember the other issues but overall it wasn't a great experience. Also, I will NEVER leave a five star review for ANY COMPANY that rewards people for leaving a five star review!!!!

Atmosphere: 2

Food: 3

Service: 3

I recently visited Dickey's BBQ, and unfortunately, the experience left much to be desired. While the casual atmosphere might appeal to some, the environment was dirty and uninviting.

As for the food, it was incredibly disappointing, especially for the $25 price tag. The chicken tasted like it had been frozen, was overly salty, and crumbled in texture. The brisket smelled off and had a sour aroma that made it impossible to eat. The pulled pork was gray in color and had an odd, unappetizing flavor.

The only thing remotely palatable was the mac and cheese, which was made with fake cheese but at least had a consistent texture. However, the green beans were unappetizing, and the beans had strange white flecks of debris in them that made me question the quality of the food.

Overall, it was a struggle to stomach this meal, and I left feeling unsatisfied and disappointed. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Meat Plate, Beef Brisket

I think this is only my second Google review, but felt compelled to leave a comment. Worst bbq I have ever been served. Threw away a 35 dollar order of brisket and ribs.

Atmosphere: 2

Food: 1

Service: 5

Unable to redeem online voucher purchased for discounted food. Required printout paper copy...

Atmosphere: 1

Food: 1

Service: 1

Kids eat free on Sundays? Only if you have one kid .... two kids plates have never been a problem with 2 adults before, must be struggling; between that and the TVs are dark, no music- I don't expect much for ambiance but retirement home is more lively. You have to ask now for your cone for the ice cream, would also be nice to have ice for my iced tea ..... if it wasn't for the okra I'd get my brisket fix elsewhere

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Crispy Fried Okra

Not worth the money. Food was sub par at best. The people acted like I was inconveniencing them when I walked in the door. Buyer beware!!! They add an extra .39cent charge for recycler. I was not aware of this till I got home. I’m pretty sure this is illegal to do.

Atmosphere: 1

Food: 1

Service: 1

This was my first experience here and I'd like to give a BIG shout out to this entire team. I came in early to place a later pick up order. Chauntay took my order and helped me pick the perfect combo for what I needed. When I came back to pickup, she was gone for the day but the team was putting the finishing touches to my order and even made a few last minute modifications. Everything was perfect and I'm oh so appreciative for all their help with my huge order. It was a team effort and everyone did great. The food wasn't for me so I can't rate the food but the customer service was awesome!

Atmosphere: 5

Service: 5

I’ve been coming to Dickies for about 6 months now and in the beginning it was great. Tonight we stopped by to get some fried Okra as a quick snack that we planned on sharing with 3 people. They told us there was a large size and a small size, basically a box versus a bag. We chose large and when we got home, this is what our order looked like. I’ve literally gotten more Okra in the bag during a lunch special. I’m sorry but if this is what an $8.88 order of Okra looks like, you’ve lost my business for good.

Food: 2

Not bad for a BBQ chain. Pretty reasonable daily specials.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Meat Plate

Overall a decent meal, I got the 2 meat plate with sides - kielbasa and brisket. The sides were alright, however I got green beans instead of barbecue beans. The reason for the low rating is the brisket. Brisket should be a hallmark of any place calling themselves a barbecue joint, but this was the worst brisket I’ve ever had - and I’ve had many.

Don’t get me wrong, I wasn’t expecting God’s gift to barbecue from this place - but you at least need to nail the basics. No bark, and extremely dry - when I stuck my fork in it, it fell apart like a bunch of wood chips. I tried pairing it with the piece of texas toast I had, but it was drier than the bread. I had to slather it in barbecue sauce to make it palatable. I feel bad for the cow that had to end up like that. I would say definitely work on the quality of the brisket, it should be your flagship product - not something that tastes like it’s been under a heat lamp all day.

Food: 2

Recommended dishes: Kielbasa

Garbage Dickeys do not waste your time or money! Purchased a coupon on clipper for this location and they would not honor it when I went in. Food was packaged ready to go and I gave them my phone to scan the QR code for the coupon and they told me they cannot scan the QR codes, they need me to print it so they have it for their records. I asked why they could not just scan it from my phone and they said I would need to speak with the manager who wasn’t there (seems to never be there). Left without food. Coupon did not state anywhere that it needed to be printed and seriously who’s printing things these days with technology being what it is?!?!? They also said they just changed their prices on the food which was not advertised on their menu for the public to see and refused to give me an itemized receipt. This place is a hot mess and doesn’t seem to have competent leadership or management.

Atmosphere: 1

Food: 1

Service: 1