Got asked for a tip at the drive-through and the person at the window got angry when they thought I said no tip (I didn't, I said to add a dollar). Absurd to even be asking for tips at a drive through, let alone getting angry at the customer if they don't want to give one. Food is ok, but this location has gotten my order wrong several times in the past. The tip thing was the last straw for me, I'll just go somewhere else from now on.
Atmosphere: 1
Food: 3
Service: 1
Daniel Persing
Even though I only order through the app I still only have about a 60% success rate with getting my order right. The amount of bacon I have paid for and never gotten could open a bacon shop. And there is no convenient way to complain or get a refund without going all the way back to the store. I like a nice fresh sandwich, but it's getting harder to choose this when it's not only pricey but unreliable.
There is literally a Wendy's across the street, why do I keep coming here?
Atmosphere: 2
Food: 4
Service: 3
Adam C
Poor overall experience. Ordered on the app, needed to pick up quickly. Arrived at the store. Food was not ready, in fact, they said they hadn’t even received the order. I gave my name, and magically the order was there. Guy making the sandwiches had no idea what was supposed to go on them. There was a pile of bread on the counter, not on the racks. He went to grab bread off the rack then turned, put it back and grabbed bread off the pile. Then he cut the bread and proceeded to dig out the dough on all four sandwiches I ordered. Like the bread was undercooked and he was trying to remove the doughy part. $60 for a pretty poor meal. I’m from out of state, so won’t be returning anyway, but just thought I’d share my experience with the locals.
Food: 3
Service: 2
Kyle Locke
In an area full of sandwich choices, this is possibly the worst one to pick. They struggle to follow order directions and skimp on what they put on your meal. No reason my sandwich should come with a mere three slices of meat on it for the prices they charge.
Atmosphere: 2
Food: 1
Service: 1
Erik Cubbage
Great quality and this site has super friendly and fast staff! Well done guys! Service is always quick and efficient whether you walk in or hit the drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich, Italian Sandwich, Grilled Chicken Wrap
Alfonso Mendez
I am a highly selective diner who rarely returns to an establishment unless the food and service are outstanding. Just look at his sandwich I posted!!! I order on sliced wheat and it has never disappointed me. My experience at this Jimmy John's has been very positive. I would like to express my heartfelt gratitude for the exceptional care you have provided me. I especially appreciate your attentiveness and willingness to accommodate my food allergies. It means a great deal to me that you take the time to ensure that my food is safe for me to eat. I understand that this is not always easy, but I appreciate your willingness to go the extra mile to ensure that I can enjoy a safe and delicious meal I have sampled several sandwiches, some of which were recommended by the staff. Their recommendations were spot on. I appreciate the friendly greeting by several staff members upon entering the restaurant. The service is fast, and always consistent. There is always a queue of vehicles in the drive-thru, and occasionally I am bumped ahead of them. Overall, I have had a positive experience at this Jimmy John's. The food is fresh and delicious, and the manager and a team member named Dorien are very professional and maintain a well-run establishment. Thank you, Jimmy John's! The number 2 roast beef. Just look at it.
Dietary restrictions: I would like to express my heartfelt gratitude for the exceptional care you have provided me. I especially appreciate your attentiveness and willingness to accommodate my food allergies ( ONIONS ). It means a great deal to me that you take the time to ensure that my food is safe for me to eat. I understand that this is not always easy, but I appreciate your willingness to go the extra mile to ensure that I can enjoy a safe and delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Wrap
David Fischer
Classic Jimmy John's sandwich shop. Kind of an odd location that's really more focused on drive through traffic than dining in house. It's a bit hard to find the door and the parking lot is a bit of a distance away. Sandwiches were good. They were made quickly. The dining area is a bit dark and unwelcoming.
Vegetarian options: They have like one sandwich that's vegetarian
Dietary restrictions: If you can't do sandwiches, this probably isn't your spot
Parking: Parking is a bit removed from the building.
Kid-friendliness: I guess?
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich
Josh Ellis
Freaky fast rewards that never happens lolBeen saying 2 sandwiches away from a free one 10 sandwiches ago ? I'm done w this place
Anthony Lobes
Good but always seem to skip adding the pickled peppers I like on my #9, that I specially ask them to add
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Italian Sandwich
Odie Crooks
I stopped in for the first time after the lunch hour. The place wasn’t busy at all, but the staff was incredibly unprofessional. The gal who seemed to be the supervisor/cashier was complaining about the manager/owner having her put up a promo that ends in a week - cussing from the prep area within ear shot of the dining area, saying she’s going to waste time looking like she’s cleaning. Morale among the younger workers seemed low. Overall felt like a toxic environment. Not coming back here.
It’s 4:30pm on a Saturday and it’s closed. Heard this isn’t the first time either.
Service: 1
Hershall Brown
Good subs. Good service.
Food: 5
Service: 5
Amanda Renner
I can't speak for the inside atmosphere because I always use the drive-thru. But for a while now, it's been the same gentleman working the window and I hope you keep him as long as you can! He is knowledgeable, prompt and always double-checks that everything is correct. I wish more places had employees like him!
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
Rian Ragsdale
Best sandwiches in the neighborhood! I will drive several minutes out of my way to go to this location specifically!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich
Kate
Horrible customer service and management does not respond when there is an issue.
Got asked for a tip at the drive-through and the person at the window got angry when they thought I said no tip (I didn't, I said to add a dollar). Absurd to even be asking for tips at a drive through, let alone getting angry at the customer if they don't want to give one. Food is ok, but this location has gotten my order wrong several times in the past. The tip thing was the last straw for me, I'll just go somewhere else from now on.
Atmosphere: 1
Food: 3
Service: 1
Even though I only order through the app I still only have about a 60% success rate with getting my order right. The amount of bacon I have paid for and never gotten could open a bacon shop. And there is no convenient way to complain or get a refund without going all the way back to the store. I like a nice fresh sandwich, but it's getting harder to choose this when it's not only pricey but unreliable.
There is literally a Wendy's across the street, why do I keep coming here?
Atmosphere: 2
Food: 4
Service: 3
Poor overall experience. Ordered on the app, needed to pick up quickly. Arrived at the store. Food was not ready, in fact, they said they hadn’t even received the order. I gave my name, and magically the order was there. Guy making the sandwiches had no idea what was supposed to go on them. There was a pile of bread on the counter, not on the racks. He went to grab bread off the rack then turned, put it back and grabbed bread off the pile. Then he cut the bread and proceeded to dig out the dough on all four sandwiches I ordered. Like the bread was undercooked and he was trying to remove the doughy part. $60 for a pretty poor meal. I’m from out of state, so won’t be returning anyway, but just thought I’d share my experience with the locals.
Food: 3
Service: 2
In an area full of sandwich choices, this is possibly the worst one to pick. They struggle to follow order directions and skimp on what they put on your meal. No reason my sandwich should come with a mere three slices of meat on it for the prices they charge.
Atmosphere: 2
Food: 1
Service: 1
Great quality and this site has super friendly and fast staff! Well done guys! Service is always quick and efficient whether you walk in or hit the drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich, Italian Sandwich, Grilled Chicken Wrap
I am a highly selective diner who rarely returns to an establishment unless the food and service are outstanding. Just look at his sandwich I posted!!! I order on sliced wheat and it has never disappointed me. My experience at this Jimmy John's has been very positive. I would like to express my heartfelt gratitude for the exceptional care you have provided me. I especially appreciate your attentiveness and willingness to accommodate my food allergies. It means a great deal to me that you take the time to ensure that my food is safe for me to eat. I understand that this is not always easy, but I appreciate your willingness to go the extra mile to ensure that I can enjoy a safe and delicious meal I have sampled several sandwiches, some of which were recommended by the staff. Their recommendations were spot on. I appreciate the friendly greeting by several staff members upon entering the restaurant. The service is fast, and always consistent. There is always a queue of vehicles in the drive-thru, and occasionally I am bumped ahead of them. Overall, I have had a positive experience at this Jimmy John's. The food is fresh and delicious, and the manager and a team member named Dorien are very professional and maintain a well-run establishment. Thank you, Jimmy John's! The number 2 roast beef. Just look at it.
Dietary restrictions: I would like to express my heartfelt gratitude for the exceptional care you have provided me. I especially appreciate your attentiveness and willingness to accommodate my food allergies ( ONIONS ). It means a great deal to me that you take the time to ensure that my food is safe for me to eat. I understand that this is not always easy, but I appreciate your willingness to go the extra mile to ensure that I can enjoy a safe and delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Wrap
Classic Jimmy John's sandwich shop. Kind of an odd location that's really more focused on drive through traffic than dining in house. It's a bit hard to find the door and the parking lot is a bit of a distance away. Sandwiches were good. They were made quickly. The dining area is a bit dark and unwelcoming.
Vegetarian options: They have like one sandwich that's vegetarian
Dietary restrictions: If you can't do sandwiches, this probably isn't your spot
Parking: Parking is a bit removed from the building.
Kid-friendliness: I guess?
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich
Freaky fast rewards that never happens lolBeen saying 2 sandwiches away from a free one 10 sandwiches ago ? I'm done w this place
Good but always seem to skip adding the pickled peppers I like on my #9, that I specially ask them to add
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Italian Sandwich
I stopped in for the first time after the lunch hour. The place wasn’t busy at all, but the staff was incredibly unprofessional. The gal who seemed to be the supervisor/cashier was complaining about the manager/owner having her put up a promo that ends in a week - cussing from the prep area within ear shot of the dining area, saying she’s going to waste time looking like she’s cleaning. Morale among the younger workers seemed low. Overall felt like a toxic environment. Not coming back here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It’s 4:30pm on a Saturday and it’s closed. Heard this isn’t the first time either.
Service: 1
Good subs. Good service.
Food: 5
Service: 5
I can't speak for the inside atmosphere because I always use the drive-thru. But for a while now, it's been the same gentleman working the window and I hope you keep him as long as you can! He is knowledgeable, prompt and always double-checks that everything is correct. I wish more places had employees like him!
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
Best sandwiches in the neighborhood! I will drive several minutes out of my way to go to this location specifically!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich
Horrible customer service and management does not respond when there is an issue.
Atmosphere: 1
Food: 4
Service: 1
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