I've been coming here getting milkshakes for a senior care living place that I bring them to and share with the elderly . I use a drive through and today was a real different experience. A young man's voice came through the drive through order. And I said, Merry Christmas, how was your day? He said, thank you for asking then I asked him if I could have 2 milkshakes and split them 4 ways and smaller cups because elderly people can't drink the whole thing and I would be willing to pay for the extra cups and cherries and whipped cream on top. He said, hang on came back and told me I can't do that, so I asked him if he would sell me some empty cups so I could split them myself. He said, I can give you one end of conversations. I drive up, he hands me, spoon straws, and then the first milkshake, which has ice cream all over it, so I hand it back to him and ask if he could wipe it off, he has an attitude slams the Little windows,. Then returns proceeds to slam a little windows again and gets the remainder of my order.Hands me another shake.I ask him for a carrier case for the milkshakes , and he just looks at me like I am the most inconsiderate person in the world, slams the window again. Now I've been in the customer service for decades, was a waiter, and know this will not end well when you bring this kind of attitude to your customers. If you come to work with attitude, you learn to smile through it in this industry. Also if you continue to treat people this way, your not going to get very far in life. This young man needs a retrain PERIOD!!! MANAGERS need to know what's going on here. Thanks 😊
Food: 3
Service: 1
vy pham
I don't understand why they have to be so sus here when it comes to payments. I handed them my card to pay and the worker completely walked away from the window with my card. When he came back he claimed that their card reader doesn't work with my specific card. I didn't understand cause he could've just tapped it and called it a day.
Food: 2
Service: 1
Travis Caulder
Supper fast, food is really good, cost isn't bad either. I enjoy coming here.
Atmosphere: 4
Food: 5
Service: 4
Nathan T.
Great food a little pricey
Atmosphere: 5
Food: 5
Service: 5
Angie Bitner
Love happy hour
Food: 5
Victoria Ferraro (Tori)
If I could give 0 stars I would. I orders a blt, when I got home and opened it, it was a damn cheeseburger with everything nasty on it. Killed my whole high dude. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Laniece Wentworth
OMG... I just pulled off from this place & let me tell you when the server brought my food out a bug which Looked like what appeared to be 🪳 ROACH... I'm from the WEST SIDE OF CHICAGO & baby I know a roach when I se it... Now I gotta get my BOYFRIENDS CAR DETAILED INSIDE !!! 🤯🪳
Atmosphere: 1
Food: 2
Service: 1
Juliette Azizi
Suzie was very nice! Great customer service and food came out very quick! definitely going back!!
Gabriela Martin
every time i go to this location they get my order wrong. i give up on sonic
Service: 1
Scott Norton
I love Sonic drive in and enjoy.😎😎😎😎😎😎
Still waiting for our computer to be fixed but it's taking forever :/
Tony H
Sonic Drive-In was a really fun experience. You drive in and park at one of the parking spots, push the button on the kiosks, and someone helps you order. Then you just pay, and they bring out your food for you, or you can go inside and order. I got the strawberry cheesecake shake, which was so delicious. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Chelsea Lucio
I ate my food at Home with my family with a huge frown on my face because the order said to pick up to 5 sauces and i did. My meal had 5 chicken tenders, onion rings, tots, and a corn dog with NO dipping sauce. The sundaes i ordered melted too so I am very sad that i spent $50+ on a meal(I worked 3 hours at my job for $50 cutting hair, which means i cut 6 people's hair for a meal that made me feel extremely disappointed due to negligence in quality service.
Food: 1
Service: 1
Laura Wetherby
App doesn’t ever work and they won’t honor deals through the drive through. Also won’t accept tap pay to use my online gift card.
LG H
Drive thru speaker was quiet had to turn car off. Small hot dog, tots and large drink $10 NOT worth it. They weren't very busy and it took too long. Blueberry Lavender lemonade not as advertised. Picture shows purple drink, ours barely any on the bottom.
I've been coming here getting milkshakes for a senior care living place that I bring them to and share with the elderly . I use a drive through and today was a real different experience. A young man's voice came through the drive through order. And I said, Merry Christmas, how was your day? He said, thank you for asking then I asked him if I could have 2 milkshakes and split them 4 ways and smaller cups because elderly people can't drink the whole thing and I would be willing to pay for the extra cups and cherries and whipped cream on top. He said, hang on came back and told me I can't do that, so I asked him if he would sell me some empty cups so I could split them myself. He said, I can give you one end of conversations. I drive up, he hands me, spoon straws, and then the first milkshake, which has ice cream all over it, so I hand it back to him and ask if he could wipe it off, he has an attitude slams the Little windows,. Then returns proceeds to slam a little windows again and gets the remainder of my order.Hands me another shake.I ask him for a carrier case for the milkshakes , and he just looks at me like I am the most inconsiderate person in the world, slams the window again. Now I've been in the customer service for decades, was a waiter, and know this will not end well when you bring this kind of attitude to your customers. If you come to work with attitude, you learn to smile through it in this industry. Also if you continue to treat people this way, your not going to get very far in life. This young man needs a retrain PERIOD!!!
MANAGERS need to know what's going on here. Thanks 😊
Food: 3
Service: 1
I don't understand why they have to be so sus here when it comes to payments. I handed them my card to pay and the worker completely walked away from the window with my card. When he came back he claimed that their card reader doesn't work with my specific card. I didn't understand cause he could've just tapped it and called it a day.
Food: 2
Service: 1
Supper fast, food is really good, cost isn't bad either. I enjoy coming here.
Atmosphere: 4
Food: 5
Service: 4
Great food a little pricey
Atmosphere: 5
Food: 5
Service: 5
Love happy hour
Food: 5
If I could give 0 stars I would. I orders a blt, when I got home and opened it, it was a damn cheeseburger with everything nasty on it. Killed my whole high dude. 0 stars
Atmosphere: 1
Food: 1
Service: 1
OMG... I just pulled off from this place & let me tell you when the server brought my food out a bug which Looked like what appeared to be 🪳 ROACH... I'm from the WEST SIDE OF CHICAGO & baby I know a roach when I se it... Now I gotta get my BOYFRIENDS CAR DETAILED INSIDE !!! 🤯🪳
Atmosphere: 1
Food: 2
Service: 1
Suzie was very nice! Great customer service and food came out very quick! definitely going back!!
every time i go to this location they get my order wrong. i give up on sonic
Service: 1
I love Sonic drive in and enjoy.😎😎😎😎😎😎
Restaurantji Recommends
Still waiting for our computer to be fixed but it's taking forever :/
Sonic Drive-In was a really fun experience. You drive in and park at one of the parking spots, push the button on the kiosks, and someone helps you order. Then you just pay, and they bring out your food for you, or you can go inside and order. I got the strawberry cheesecake shake, which was so delicious. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
I ate my food at Home with my family with a huge frown on my face because the order said to pick up to 5 sauces and i did. My meal had 5 chicken tenders, onion rings, tots, and a corn dog with NO dipping sauce. The sundaes i ordered melted too so I am very sad that i spent $50+ on a meal(I worked 3 hours at my job for $50 cutting hair, which means i cut 6 people's hair for a meal that made me feel extremely disappointed due to negligence in quality service.
Food: 1
Service: 1
App doesn’t ever work and they won’t honor deals through the drive through. Also won’t accept tap pay to use my online gift card.
Drive thru speaker was quiet had to turn car off. Small hot dog, tots and large drink $10 NOT worth it. They weren't very busy and it took too long. Blueberry Lavender lemonade not as advertised. Picture shows purple drink, ours barely any on the bottom.
Atmosphere: 3
Food: 2
Service: 2
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