My granddaughter told me that when I order to ask them to put my girlfriends nickname on her cup. They are always happy to do it, and I change the nickname every time. She likes it, and the summer breeze lemonade is her favorite. The staff is always patient and friendly.
Food: 5
Service: 5
Anonymous For a reason
This Starbucks is not at a great experience. Whether you go thru the drive thru or into the store you will wait a very very long time for your order. The first time I went here I went in and waited about 30 mins for one drink. And just today went thru the drive thru. I decided to try again there was not a single car in the parking lot or drive thru so I figured it would be quick (it had to be right!) unfortunately not. I waited 10mjns for my drink. There were no cars in front of me or behind me. The barista even made a statement “sorry for the wait”. When I left the drive thru I looked in the front windows and there was not a single customer in the store. So what are the employees doing that requires a 10 mins wait for a single drink.
Atmosphere: 1
Service: 1
Jeffery Fletcher
Literally, one of the worst Starbucks ever. Unfortunately it’s not the workers fault. It’s definitely Management’s fault and the fact that they are hiring incompetent workers. They are rude, they’re so many other names that I would like to call them, but I’ll just keep it as they suck at their job, they are not polite, they will not accommodate you, but they are overworked and I really don’t know how to feel. The Starbucks is just a mess. The owner and the manager need to be changed. Don’t give the Starbucks your business I know it’s convenient but drive a couple miles and go to a different one.
Edit: they’ve really turned things around, hired good people that can handle the ungodly amount of uber eats and DoorDash orders on top of the INSANE drive thru rush hours. And keep things easygoing and Irie 🤙🏼 inside the establishment. Still it will probably really help them out if you don’t bum rush this place every day between 6am-2pm. These are good people but their not gods, if you live in the neighborhood like me you’ve probably seen the insane amount of people moving here from out of state and out of country, along with all of the condos and apartments. All those people are filling up our once local treasure and trust me; to them they see this Starbucks, it’s a red light, and they goin, and it’s yo fault. They late cuz they got their eyebrows did, they nails did, they eye lashes did, they makeup did, they everything did. In simple terms, outsiders iz taken over so personally for me to avoid that mess I just use Uber Eats in rotation, different Starbucks so I don’t overwhelm a single location. Yea this location is cool again but it really would help if they didn’t get hockey slammed by customers everyday at 4:30-lunch rush. America 🇺🇸
Atmosphere: 5
Food: 5
Service: 5
Adrian Osorno
The worst Starbucks for mobile orders, if you deliver with a platform think twice before accepting any offers from this location.
Jeff Rogers
I’ve been going to this Starbucks for over 7 years now. It’s located within a mile from my house. It has been, and remains, the worst service/retail store I have ever experienced in my life. A coffee shop is meant to be part of the community, a hub to connect with other people. A social environment to read, write, be creative, or tend to office stuff remotely in an inviting aesthetic. This store has become more and more uncomfortable to the patrons who fund its existence with every “upgrade”. The doors are frequently, without warning, locked and a note posted to “use drive-thru”. In my prolonged patience I have adapted to the inept character of this location because I believe in sticking with something even if it’s not perfect, but enough is enough. Today, as usual, I waited to arrive at the store to verify the doors were open so I could sit inside while I enjoy a coffee and write. I verified no notes were posted and proceeded to order my drink from the Starbucks app. By the time I finished ordering, grabbed my bag, and made way for the doors… the new manager was posting another “lobby closed, use drive-thru” sign. I asked if I could cancel my order, desperate to recover from my growing frustration. I hoped I could at least order at another local store and pretend this never happened. Well, no luck. I was told by one of my favorite baristas at this store I’d have to cancel by calling corporate to get a refund… not her fault. So, I practiced every meditative mantra I could remember while waiting in the drive thru line capitulating defeat. (To be clear I despise a coffee shop drive-thru. In my opinion a drive-thru is the exact opposite of what a coffee shop is purposed for. After all, the reason the lobby was closed was to maintain the… yep, drive-thru. I digress). It’s then I decided I will never again visit this Starbucks. I have personally experienced so many failures to service, atmosphere, quality, and so on at this store. Today was the last for me. I hope a real coffee shop moves in locally for those of us who prefer the innate value of a thing for its intended purpose. To all the baristas I’ve enjoyed company with for the past years… thank you and good luck on your personal journeys.
Atmosphere: 1
Food: 1
Service: 2
Kim Jackson
They don't do their job. There was accident in front of the Starbucks that didn't affect the Starbucks but instead didny their job. The manager was rude and panicked and was no help at all. Yall need new managers there.
Atmosphere: 1
Food: 1
Service: 1
Mike Brunner
This is truly the worst starbucks. If you order a drink ahead it will still take over 30 mins to get after you arrive. If you order at the counter maybe 20 mins. The staff mostly just spin around and chat on their headsets. That's saying if you move around a lot you look busy is the store creed even if no one is there.
Atmosphere: 1
Service: 1
C H
False advertising in their online pictures! I ordered through doordash, paid over $9 for the ham & cheese sandwich only to receive a small piece of bread with 2 small pieces of ham! Looks nothing like the picture online, way overpriced for what I got! Doordash is no help.
Susanne Hovis
Cute little Starbucks!
Atmosphere: 5
Food: 5
Service: 5
ping chen
Terrible customer service, they didn’t get my order right. They were rude to me because I was slow and take me a bit longer to order. Never go back there again.
I go to this Starbucks all the time usually in the morning. Today I went in the afternoon and I have heard about a rude worker and got the opportunity to meet her today and I was not expecting that level of unprofessionalism and lack of common courtesy. Nyleen is a terrible representation of the Starbucks brand. I feel like the other personalities are extra to make up for what she lacks! Do better Starbucks.
Atmosphere: 4
Food: 5
Service: 1
Stuart Mosier
BOLD & energizing. 🤙
Atmosphere: 5
Food: 5
Service: 5
John Bowers
$4.50 now for a side of cream it's unbelievable the price has gone through the Roof IT'S BETTER TO JUST GO TO 7 ELEVEN OR JUST MAKE COFFEE ☕ AT HOME THEY HAVE DECIDED CUSTOMS AREN'T IMPORTANT HERE IT'S ALL ABOUT PROFIT!!!
Atmosphere: 4
Food: 4
Service: 5
Pedro Alcazar
Its good and good service
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Evolution Fresh Grande
Vanessa
The two female baristas working around 5:30 pm on March 20, 2025 were fantastic! They made me feel safe during an uncomfortable situation. Thank you!
My granddaughter told me that when I order to ask them to put my girlfriends nickname on her cup. They are always happy to do it, and I change the nickname every time. She likes it, and the summer breeze lemonade is her favorite. The staff is always patient and friendly.
Food: 5
Service: 5
This Starbucks is not at a great experience. Whether you go thru the drive thru or into the store you will wait a very very long time for your order. The first time I went here I went in and waited about 30 mins for one drink. And just today went thru the drive thru. I decided to try again there was not a single car in the parking lot or drive thru so I figured it would be quick (it had to be right!) unfortunately not. I waited 10mjns for my drink. There were no cars in front of me or behind me. The barista even made a statement “sorry for the wait”. When I left the drive thru I looked in the front windows and there was not a single customer in the store. So what are the employees doing that requires a 10 mins wait for a single drink.
Atmosphere: 1
Service: 1
Literally, one of the worst Starbucks ever. Unfortunately it’s not the workers fault. It’s definitely Management’s fault and the fact that they are hiring incompetent workers. They are rude, they’re so many other names that I would like to call them, but I’ll just keep it as they suck at their job, they are not polite, they will not accommodate you, but they are overworked and I really don’t know how to feel. The Starbucks is just a mess. The owner and the manager need to be changed. Don’t give the Starbucks your business I know it’s convenient but drive a couple miles and go to a different one.
Edit: they’ve really turned things around, hired good people that can handle the ungodly amount of uber eats and DoorDash orders on top of the INSANE drive thru rush hours. And keep things easygoing and Irie 🤙🏼 inside the establishment. Still it will probably really help them out if you don’t bum rush this place every day between 6am-2pm. These are good people but their not gods, if you live in the neighborhood like me you’ve probably seen the insane amount of people moving here from out of state and out of country, along with all of the condos and apartments. All those people are filling up our once local treasure and trust me; to them they see this Starbucks, it’s a red light, and they goin, and it’s yo fault. They late cuz they got their eyebrows did, they nails did, they eye lashes did, they makeup did, they everything did. In simple terms, outsiders iz taken over so personally for me to avoid that mess I just use Uber Eats in rotation, different Starbucks so I don’t overwhelm a single location. Yea this location is cool again but it really would help if they didn’t get hockey slammed by customers everyday at 4:30-lunch rush.
America 🇺🇸
Atmosphere: 5
Food: 5
Service: 5
The worst Starbucks for mobile orders, if you deliver with a platform think twice before accepting any offers from this location.
I’ve been going to this Starbucks for over 7 years now. It’s located within a mile from my house. It has been, and remains, the worst service/retail store I have ever experienced in my life. A coffee shop is meant to be part of the community, a hub to connect with other people. A social environment to read, write, be creative, or tend to office stuff remotely in an inviting aesthetic. This store has become more and more uncomfortable to the patrons who fund its existence with every “upgrade”. The doors are frequently, without warning, locked and a note posted to “use drive-thru”. In my prolonged patience I have adapted to the inept character of this location because I believe in sticking with something even if it’s not perfect, but enough is enough. Today, as usual, I waited to arrive at the store to verify the doors were open so I could sit inside while I enjoy a coffee and write. I verified no notes were posted and proceeded to order my drink from the Starbucks app. By the time I finished ordering, grabbed my bag, and made way for the doors… the new manager was posting another “lobby closed, use drive-thru” sign. I asked if I could cancel my order, desperate to recover from my growing frustration. I hoped I could at least order at another local store and pretend this never happened. Well, no luck. I was told by one of my favorite baristas at this store I’d have to cancel by calling corporate to get a refund… not her fault. So, I practiced every meditative mantra I could remember while waiting in the drive thru line capitulating defeat. (To be clear I despise a coffee shop drive-thru. In my opinion a drive-thru is the exact opposite of what a coffee shop is purposed for. After all, the reason the lobby was closed was to maintain the… yep, drive-thru. I digress). It’s then I decided I will never again visit this Starbucks. I have personally experienced so many failures to service, atmosphere, quality, and so on at this store. Today was the last for me. I hope a real coffee shop moves in locally for those of us who prefer the innate value of a thing for its intended purpose.
To all the baristas I’ve enjoyed company with for the past years… thank you and good luck on your personal journeys.
Atmosphere: 1
Food: 1
Service: 2
They don't do their job. There was accident in front of the Starbucks that didn't affect the Starbucks but instead didny their job. The manager was rude and panicked and was no help at all. Yall need new managers there.
Atmosphere: 1
Food: 1
Service: 1
This is truly the worst starbucks. If you order a drink ahead it will still take over 30 mins to get after you arrive. If you order at the counter maybe 20 mins. The staff mostly just spin around and chat on their headsets. That's saying if you move around a lot you look busy is the store creed even if no one is there.
Atmosphere: 1
Service: 1
False advertising in their online pictures! I ordered through doordash, paid over $9 for the ham & cheese sandwich only to receive a small piece of bread with 2 small pieces of ham! Looks nothing like the picture online, way overpriced for what I got! Doordash is no help.
Cute little Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service, they didn’t get my order right. They were rude to me because I was slow and take me a bit longer to order. Never go back there again.
Restaurantji Recommends
I go to this Starbucks all the time usually in the morning. Today I went in the afternoon and I have heard about a rude worker and got the opportunity to meet her today and I was not expecting that level of unprofessionalism and lack of common courtesy. Nyleen is a terrible representation of the Starbucks brand. I feel like the other personalities are extra to make up for what she lacks! Do better Starbucks.
Atmosphere: 4
Food: 5
Service: 1
BOLD & energizing. 🤙
Atmosphere: 5
Food: 5
Service: 5
$4.50 now for a side of cream it's unbelievable the price has gone through the Roof IT'S BETTER TO JUST GO TO 7 ELEVEN OR JUST MAKE COFFEE ☕ AT HOME THEY HAVE DECIDED CUSTOMS AREN'T IMPORTANT HERE
IT'S ALL ABOUT PROFIT!!!
Atmosphere: 4
Food: 4
Service: 5
Its good and good service
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Evolution Fresh Grande
The two female baristas working around 5:30 pm on March 20, 2025 were fantastic! They made me feel safe during an uncomfortable situation. Thank you!
Atmosphere: 5
Food: 5
Service: 5
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