I ordered online and asked for the dressing to be put on the side because I didn't want my sandwich to get soggy... they didn't follow instructions. I also emailed them and no one responded.
Food: 1
Samuel's gatsk
Please, either cancel your mobile orders or hire more workers you cheap people! Who's the owners? This franchise sucks! Shame on you!
Atmosphere: 1
Food: 3
Service: 1
Feli S
Whomever was working and making sandwiches on 5/12/2025 around 12:20 this afternoon. You guys should be wearing hairnets or hats. I not only found 1 but two really long hairs INSIDE my sandwich. I didnt even get to eat it. I had to pull one out of my mouth. Disgusting.
Food: 1
Divine Arias
If I could give 0 stars I would. Whoever owns this store is a failure of a business owner. They have 1 or 2 employees in the store at a time, so if there’s people inside the store nobody is available to take order through the drive thru. I waited in the drive thru for 25 mins on my 30 min lunch break and my order was not even taken. A few months ago the store was closed weeks probably because the owner isn’t competent enough to maintain a workspace where the employees are taken care of and not overwhelmed. Do not eat at this subway unless you want to spend an unreasonable amount of time on a $6 sandwich that probably costs pennies to make.
Mark Bradley
Sandwiches is not as bad, but I do like that Pretzels & Churros. I wonder if the Pepsi Fountain has arrived here. Unfortunately Coke will be running out anytime soon.
Atmosphere: 2
Food: 3
Service: 3
Genesis Becerra
This is more of an observation than a complaint, but I wanted to bring it to management's attention. It seems like there may be a staffing shortage at this location, and I believe it would be beneficial to consider hiring additional team members. Whether that means posting on job websites like Indeed, actively recruiting, or finding other ways to incentivize people to apply, it could help ease the burden on the staff. On multiple occasions, I've noticed the single person behind the counter struggling to keep up with orders. For instance, today, the employee informed me that she had six sandwiches and a drive-thru to complete before even taking my order. I didn't mind waiting, but as a former food service worker, I can understand how stressful it must be to juggle these tasks while trying to maintain good customer service. If this issue isn't addressed, it could lead to burnout and lower morale among the current staff, ultimately affecting the overall customer experience and potentially causing the business to lose out on sales. I highly encourage management to take action and find a solution to this problem
Steve Sullivan
March 8 2025 stopped in with family , 1 person ahead of us when it was our turn the young man told us to wait . He made a sandwich for pick up then started emptying vegetable trays , it took him 20 minutes and he was fine with not saying another word to us ! Last time ever at that location avoid it if you’re hungry …
Atmosphere: 1
Service: 1
Rosalie Stormborn
Ordered online, they were apparently out of meatballs so they just didn’t do anything about it. Didn’t call, didn’t send the foot long without meatballs. Just no dinner for me. Great customer service. Learn to call your customers.
Atmosphere: 1
Food: 1
Service: 1
Kayla Borden
I asked for cheesy bread and I got white bread. Make sure employees are paying attention to specifics.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sandwich
Matthew Retailer Exploration
Sandwich is OK & Final time on Coke, Are all Coke Products Out & Pepsi Products in there?
I called many times 5+, and it would ring for 20ish times, and each time, they would pick up just to hang up without a word. Waited 5+ minutes to order through the drive-through. I understand things get busy, but there has to be a balance of inside and drive orders, so there's no backup. I'm a very patient person, but having this be on every occasion, it gets a little old.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Shawn
Feel bad for the guy working alone up front. Place is filthy, but he is just doing his job at most. Coworkers are in the back either working the drive-through or spanking out.
Atmosphere: 1
Food: 4
Service: 5
PDX
Closed 40 minutes earlier than posted time. Their posted hours are a lie.
Cynthia Foss
We're sad this store hasn't been open. We started coming here since the store in Cornelius customer service was very poor. There is another Cornelius store in the Wal-Mart that is fine but doesn't have a drive thru. We hope this store will open again soon!
Atmosphere: 4
Food: 4
Service: 4
Lily Yuri (TsukiakariUsagi)
The store is temporarily closed with a white sign on the door that says “until further notice.” The app doesn’t list them as closed though. In the past, when we have ordered from here the in-store was always clean but they could never get our order correct when we would order online - only in-person while standing in front of them, which was infuriating.
I ordered online and asked for the dressing to be put on the side because I didn't want my sandwich to get soggy... they didn't follow instructions. I also emailed them and no one responded.
Food: 1
Please, either cancel your mobile orders or hire more workers you cheap people! Who's the owners? This franchise sucks! Shame on you!
Atmosphere: 1
Food: 3
Service: 1
Whomever was working and making sandwiches on 5/12/2025 around 12:20 this afternoon. You guys should be wearing hairnets or hats. I not only found 1 but two really long hairs INSIDE my sandwich. I didnt even get to eat it. I had to pull one out of my mouth. Disgusting.
Food: 1
If I could give 0 stars I would. Whoever owns this store is a failure of a business owner. They have 1 or 2 employees in the store at a time, so if there’s people inside the store nobody is available to take order through the drive thru. I waited in the drive thru for 25 mins on my 30 min lunch break and my order was not even taken. A few months ago the store was closed weeks probably because the owner isn’t competent enough to maintain a workspace where the employees are taken care of and not overwhelmed. Do not eat at this subway unless you want to spend an unreasonable amount of time on a $6 sandwich that probably costs pennies to make.
Sandwiches is not as bad, but I do like that Pretzels & Churros. I wonder if the Pepsi Fountain has arrived here. Unfortunately Coke will be running out anytime soon.
Atmosphere: 2
Food: 3
Service: 3
This is more of an observation than a complaint, but I wanted to bring it to management's attention. It seems like there may be a staffing shortage at this location, and I believe it would be beneficial to consider hiring additional team members. Whether that means posting on job websites like Indeed, actively recruiting, or finding other ways to incentivize people to apply, it could help ease the burden on the staff. On multiple occasions, I've noticed the single person behind the counter struggling to keep up with orders. For instance, today, the employee informed me that she had six sandwiches and a drive-thru to complete before even taking my order. I didn't mind waiting, but as a former food service worker, I can understand how stressful it must be to juggle these tasks while trying to maintain good customer service. If this issue isn't addressed, it could lead to burnout and lower morale among the current staff, ultimately affecting the overall customer experience and potentially causing the business to lose out on sales. I highly encourage management to take action and find a solution to this problem
March 8 2025 stopped in with family , 1 person ahead of us when it was our turn the young man told us to wait . He made a sandwich for pick up then started emptying vegetable trays , it took him 20 minutes and he was fine with not saying another word to us ! Last time ever at that location avoid it if you’re hungry …
Atmosphere: 1
Service: 1
Ordered online, they were apparently out of meatballs so they just didn’t do anything about it. Didn’t call, didn’t send the foot long without meatballs. Just no dinner for me. Great customer service. Learn to call your customers.
Atmosphere: 1
Food: 1
Service: 1
I asked for cheesy bread and I got white bread. Make sure employees are paying attention to specifics.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sandwich
Sandwich is OK & Final time on Coke, Are all Coke Products Out & Pepsi Products in there?
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sandwich
Restaurantji Recommends
I called many times 5+, and it would ring for 20ish times, and each time, they would pick up just to hang up without a word. Waited 5+ minutes to order through the drive-through. I understand things get busy, but there has to be a balance of inside and drive orders, so there's no backup. I'm a very patient person, but having this be on every occasion, it gets a little old.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Feel bad for the guy working alone up front. Place is filthy, but he is just doing his job at most. Coworkers are in the back either working the drive-through or spanking out.
Atmosphere: 1
Food: 4
Service: 5
Closed 40 minutes earlier than posted time. Their posted hours are a lie.
We're sad this store hasn't been open. We started coming here since the store in Cornelius customer service was very poor. There is another Cornelius store in the Wal-Mart that is fine but doesn't have a drive thru.
We hope this store will open again soon!
Atmosphere: 4
Food: 4
Service: 4
The store is temporarily closed with a white sign on the door that says “until further notice.” The app doesn’t list them as closed though. In the past, when we have ordered from here the in-store was always clean but they could never get our order correct when we would order online - only in-person while standing in front of them, which was infuriating.
Atmosphere: 4
Food: 3
Service: 2
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