Subway
2317 NW 185th Ave, Hillsboro
(503) 690-6023
Recent Reviews
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Ordered two large BLTs with extra bacon and got a loaf of bread with four undercooked pieces of bacon and some wilted lettuce. When I called the store, they told me a regular large BLT comes with eight slices of bacon. So I didn't even get the amount that comes on a regular BLT. And was also told that there was nothing they can do without the manager who wasn't answering the calls. And then I was told the manager only works Monday through Friday 10 to 5 (they are open 24 hours!!) and that I should bring my sandwich back during that time. Really should have read reviews about what an awful sandwich shop this is. Thanks for nothing Subway. Stop hiring twelve year olds with no common sense. Won't be back ever!
Food: 1
Service: 2
⭐️⭐️⭐️⭐️⭐️
Absolutely outstanding experience at this Subway! From the moment I walked in, the staff greeted me with genuine smiles and a positive attitude that instantly set the tone. The restaurant was spotless, well-organized, and clearly run by a team that takes pride in what they do.
My sandwich was made perfectly—fresh bread, generous portions, and every topping exactly how I asked for it. The staff worked efficiently without ever making me feel rushed, and they were more than happy to offer suggestions and make sure everything was just right.
What really stood out was the customer service. Friendly, professional, and attentive—this team goes above and beyond to make you feel welcome. It’s rare to find a fast-food experience that feels this personal and well-executed.
If you’re looking for consistently great food and exceptional service, this Subway is the place to go. Highly recommended, and I’ll definitely be back!
By the way, Thank you for the boxes.
Atmosphere: 5
Food: 5
Service: 5
Stood in line while hunter ignored me and argued with another employee and then made my sandwich aggressively
Atmosphere: 1
Food: 1
Service: 1
Got my order so wrong and missed my sodas and cookies
Atmosphere: 2
Food: 2
Service: 2
I did an online order and my app said it was ready. When I arrived it was not ready and she was just making them. When I asked about it, I was given an attitude and was told they’re working on it. Sadly, the people working here are never kind and it’s always so slow.
Atmosphere: 2
Food: 2
Service: 1
They customize well according to customers choice.
Atmosphere: 5
Food: 5
Service: 5
I love Subway but will never return to this store. They completely mixed up the ingredients for the sandwich I ordered for myself and my husband. I got vegetables that I didn't want, cheese that I didn't want, and the same thing happened to my husband. He hates mayonnaise, his sandwich was slathered in mayonnaise. Very, very disappointing. Avoid this store!
Atmosphere: 1
Food: 1
Service: 1
I eat at this location a bunch and I usually have Erica serve me but tonight I got this new Guy and he gave me a sandwhich with very little ingredients. I ordered the tuna and I had to search for the tuna not much sauce and the guy took forever to help customers before me and he mostly did online orders ignoring the rest of us. Total wait time about 25 minutes. I dont understand why there is only one employee on shift anyways it not safe. I read some of the post and the customers can be very rude and its mostly stress from waiting in line and your employees get the fallout from it. I will say its bad when customers start arguing standing up for the person on shift. Do better Subway.
Atmosphere: 5
Food: 5
Service: 5
This is my go to subway. The lady on graveyard always makes great sandwiches. Though there often is a wait time of up to 5-10min which I don't mind because I have an hour lunch so I have the time. The lady working graveyard is over worked and tired. She does not complain and just keeps going. Door dash drivers are very rude to her. The lady got like 4 online orders with 3-4 and sanwhiches on each order with chips and drinks and had 3-4 customers in the line and she kept up with all the orders helping one customer one online order busting out all the orders. To the management care more about your employees
Atmosphere: 4
Food: 4
Service: 5
I am a regular here and The lady who works nights is working hard and non stop. She helps everyone as quick as she can and she works alone which I do not think is safe. On several occassions I have seen her being harrassed by customers mostly young 19-20 year old who appear high maybe drunk and giving her a hard time mocking her and taking her photo. She continued making thier food when I would have kicked them out. There really should be a 2nd working at night. Does Subway care about the safety of thier emplyees?
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Just got done ordering online. Went to pick up my order and got yelled at for being in the wrong’s my line. The lady working behind the counter at 1150pm on 8/2 was very negative. She was giving attitude to the customers before me. I thought I would ask if the bag behind the counter belonged to “Eddie”… she got hostile and started yelling that I was in the wrong line and would have already been out the door if I was standing in the correct line… sandwiches tasted plain! She definitely didn’t add all the ingredients I asked for. She also needs to be reminded to wash her hands after touching register and making more sandwiches. Manager definitely needs to address and retrain this individual.
Atmosphere: 1
Food: 1
Service: 1
I write this just when I'm here at Subway, it's been the worst experience I've ever had. Simply unpleasant, Erica attended me, what a rude woman, she hates customers, if something happens please don't have bad treatment with customers, just at the moment she also had a problem with two more people who came to pick up orders. Where is the manager?? do something please! People don't come back if they receive bad attention, be kind with your customers.
Atmosphere: 1
Food: 1
Service: 1
Service was good lady was nice but I was in after some very rude little teen boys, after reading the other reviews I believe those boys were Ricky and Larry, they were super disrespectful and frankly, the sub was really good, but you guys need to crack down on who you serve, Not every customer deserves to be one.
Atmosphere: 4
Food: 4
Service: 5
Mad as hell bruh😭🙏. When we started the order she was Instantly mad because she had to do her job.We said nothing cause we get it but still
Atmosphere: 1
Food: 2
Service: 1
Whoever is working at 11pm Thursday at this place gotta be fired I get being tired but to just be blatantly disrespectful infront of us is crazy
Atmosphere: 1
Food: 1
Service: 1
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