I ordered on my app and it didn't move to my location. The taco bell the app ordered at was 13 minutes away. The manager saw that I was bummed and said wait. She decided to make my order for free so I could eat here. That is the best customer service I have received anywhere. Thank you so much Maria, for putting your customers first.❤️
This was one of the most disappointing experiences I’ve ever had. The staff appeared unmotivated and inattentive, and the overall service was far below reasonable expectations. I hope management takes steps to improve the quality of customer care
Atmosphere: 1
Food: 1
Service: 1
Greg Clark
Taco Bell is the best bell.
EDIT: We usually order through the app. It doesn't seem to make any difference whether we get there in 2 minutes or 20, they don't appear to start the order until you get there. That's understandable sort of, but what doesn't make sense is rather than just have you wait in the drive thru like a normal order, because it's an online order they send you around to the parking lot to wait, as you then get to sit and watch car after car pull up to the drive thru, order, get their food, and leave while you either get bumped to the back or forgotten about, I'm not sure which. It just doesn't make sense. Just make the order as though I just ordered it 🤷♂️ Pretty irritating.
Atmosphere: 5
Food: 5
Service: 3
Cameron Sprague
I used to be a regular customer, but your recent decision to eliminate the good combo boxes is a massive mistake. These boxes were the perfect combination of variety and value, and they were the only thing I consistently ordered. Now, ordering the same items separately costs significantly more, and the new options are a joke. There is no longer any incentive for me to visit. This change shows a complete disregard for your repeat customers, and it has removed my desire to ever buy food from Taco Bell again. You've lost a customer for good unless you bring them back.
Burnt S
I made an order through the app. And both my items on the order were wrong. Tried contacting taco bell via email/support and heard nothing back. I even left a message for doordash even though i ordered it through the taco bell app. 1/10 got my food wrong and had no customer service.
Atmosphere: 1
Food: 1
Service: 1
Jesse Borough
This particular Taco Bell cuts you short on the meat. Chicken chalupas are to have more than a couple little pieces of chicken. They fill their chalupas with lettuce. Time and time again. I won't be back to this Taco Bell.
Food: 1
Aiden Adams
Ordered a regular #2 chicken. Plus 2 crunchy chicken the same as the number 2. Got all sorts of random beef tacos. Not even close to what I ordered. Was to far and to late to turn around when realizing. Double check you stuff... greasy nasty beef fluid tacos. Yahoo.
Be ready to wait 20 minutes for them to wordlessly place your unlabeled order on the counter then another 10 minutes for them to print the label and put it on the untouched box. And be sure to check that you got what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Bill Wilcox
Manager was rude when asked if ac was on he told me I needed to work in back then took forever preparing my food was scared to eat due to someone maybe tampered with it in a foul way would drive past if I was u had to leave and eat in shade cuz was cooler outside
Atmosphere: 1
Food: 1
Service: 1
Bryan Hicks
They mess up less then other bells.
Michael Shepherd
Just every now and then I get that urge for nachos taco's and chalupas
Atmosphere: 5
Food: 5
Service: 5
Tina M
Drive thru. Not where you can really rate atmosphere & service is minimal
Decent fast food. Can’t complain.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadilla, Crunch Wrap, Mexican Pizza
I ordered on my app and it didn't move to my location. The taco bell the app ordered at was 13 minutes away. The manager saw that I was bummed and said wait. She decided to make my order for free so I could eat here. That is the best customer service I have received anywhere. Thank you so much Maria, for putting your customers first.❤️
Recommended dishes: Cheesy Gordita Crunch Combo 10, Nachos, Quesadilla
This was one of the most disappointing experiences I’ve ever had. The staff appeared unmotivated and inattentive, and the overall service was far below reasonable expectations. I hope management takes steps to improve the quality of customer care
Atmosphere: 1
Food: 1
Service: 1
Taco Bell is the best bell.
EDIT: We usually order through the app. It doesn't seem to make any difference whether we get there in 2 minutes or 20, they don't appear to start the order until you get there. That's understandable sort of, but what doesn't make sense is rather than just have you wait in the drive thru like a normal order, because it's an online order they send you around to the parking lot to wait, as you then get to sit and watch car after car pull up to the drive thru, order, get their food, and leave while you either get bumped to the back or forgotten about, I'm not sure which. It just doesn't make sense. Just make the order as though I just ordered it 🤷♂️ Pretty irritating.
Atmosphere: 5
Food: 5
Service: 3
I used to be a regular customer, but your recent decision to eliminate the good combo boxes is a massive mistake. These boxes were the perfect combination of variety and value, and they were the only thing I consistently ordered.
Now, ordering the same items separately costs significantly more, and the new options are a joke. There is no longer any incentive for me to visit. This change shows a complete disregard for your repeat customers, and it has removed my desire to ever buy food from Taco Bell again. You've lost a customer for good unless you bring them back.
I made an order through the app. And both my items on the order were wrong. Tried contacting taco bell via email/support and heard nothing back. I even left a message for doordash even though i ordered it through the taco bell app. 1/10 got my food wrong and had no customer service.
Atmosphere: 1
Food: 1
Service: 1
This particular Taco Bell cuts you short on the meat. Chicken chalupas are to have more than a couple little pieces of chicken. They fill their chalupas with lettuce. Time and time again. I won't be back to this Taco Bell.
Food: 1
Ordered a regular #2 chicken. Plus 2 crunchy chicken the same as the number 2. Got all sorts of random beef tacos. Not even close to what I ordered. Was to far and to late to turn around when realizing. Double check you stuff... greasy nasty beef fluid tacos. Yahoo.
Food: 1
Service: 2
At the Taco Bell was good Night is very good
Atmosphere: 5
Food: 5
Service: 5
Slam dunk of a taco bell
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco
Restaurantji Recommends
Be ready to wait 20 minutes for them to wordlessly place your unlabeled order on the counter then another 10 minutes for them to print the label and put it on the untouched box. And be sure to check that you got what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Manager was rude when asked if ac was on he told me I needed to work in back then took forever preparing my food was scared to eat due to someone maybe tampered with it in a foul way would drive past if I was u had to leave and eat in shade cuz was cooler outside
Atmosphere: 1
Food: 1
Service: 1
They mess up less then other bells.
Just every now and then I get that urge for nachos taco's and chalupas
Atmosphere: 5
Food: 5
Service: 5
Drive thru. Not where you can really rate atmosphere & service is minimal
Atmosphere: 3
Food: 4
Service: 3
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