Manager is rude and doesn't even understand how the app works. App wasn't taking my discounts and he refused to honor
Erik Winegardner
We walked in and stood there for about 5 minutes, not a single employee even acknowledged our existence. Absolutely horrible customer service, worst I have received in my life.
Atmosphere: 1
Service: 1
Jeremy Nyberg
Felt like my food sat in the warmer too long before being served to me.
Atmosphere: 4
Food: 2
Service: 4
J-Mac
The lady spoke very little English and got mad at me. Because she didn't understand me or I her. She basically threw my food in the car and I think cursed me in spanish. Nothing against different languages, however, maybe not taking orders at drive-through.. My order was 2 bacon Jr cheese burgers & small original Frosty She kept wanting to give me double bacon cheese burger.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Baconator Fries
George Chandler
Watch what gets rung up when you order. They upgraded my biggie bag without asking, and when I asked why they said it was at the direction of Corporate.
Eva Van Beek
This is a good clean Wendy's and they are very quick getting orders out, which is nice.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Baconator, French Fries
Nathan Richards
I ordered a #3 meal. The lady was very polite, asked me what sauces I wanted and confirmed the order. I get to the window and the guy hands me a large fry. I tried to explain there was a mistake but both the guy and the lady started arguing with me. Trying to tell me what it was I ordered, rather than just making it right. The food is horrible here anyway. Not worth the time or money.
Atmosphere: 1
Food: 1
Service: 1
Christopher
There is something wrong with this store. The store itself is clean and the employees are nice, but the burgers are horrible! They don't taste flame broiled at all. I ordered a baconater last week and it came with 3 . Inch skinny straps of bacon. Like all 3 pieces put together would even make a full strip of bacon. I had the mushroom burger 2 weeks ago and I was stunned at how lousy the burger patty was. The patty is the whole thing that makes Wendy's wendys
Atmosphere: 4
Food: 1
Service: 4
Js S
Food was fine, the kid was a bit curt on the mic when taking the order but nothing to cry about.
Food: 5
Service: 3
Shelly McKenzie
Lol it was only the drive up window but still good burgers!!
I used to stop here once a week on my route for work and I haven't been in about a month and I'm not sure what happened but it feels like the employees customer service has gone down cashiers give you that "what's up bro" vibe instead of welcome to wendy's not sure if the kid was stoned or what but I had to spell my name 5 times before he understood me
Atmosphere: 4
Food: 3
Service: 2
Aaron Simler
This particular Wendy's is horrible. The last three orders have had either something missing or not correctly made to order. Do they intentionally hire dumb people that cannot read a simple order on a screen? Seems so. The same bunch of kids are always working and too busy screwing around with each other instead of paying attention to customer service. No more. I will drive the extra distance if I need to have a fast food fix.
Manager is rude and doesn't even understand how the app works. App wasn't taking my discounts and he refused to honor
We walked in and stood there for about 5 minutes, not a single employee even acknowledged our existence. Absolutely horrible customer service, worst I have received in my life.
Atmosphere: 1
Service: 1
Felt like my food sat in the warmer too long before being served to me.
Atmosphere: 4
Food: 2
Service: 4
The lady spoke very little English and got mad at me. Because she didn't understand me or I her. She basically threw my food in the car and I think cursed me in spanish. Nothing against different languages, however, maybe not taking orders at drive-through..
My order was 2 bacon Jr cheese burgers & small original Frosty
She kept wanting to give me double bacon cheese burger.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Baconator Fries
Watch what gets rung up when you order. They upgraded my biggie bag without asking, and when I asked why they said it was at the direction of Corporate.
This is a good clean Wendy's and they are very quick getting orders out, which is nice.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Baconator, French Fries
I ordered a #3 meal. The lady was very polite, asked me what sauces I wanted and confirmed the order.
I get to the window and the guy hands me a large fry. I tried to explain there was a mistake but both the guy and the lady started arguing with me. Trying to tell me what it was I ordered, rather than just making it right.
The food is horrible here anyway. Not worth the time or money.
Atmosphere: 1
Food: 1
Service: 1
There is something wrong with this store. The store itself is clean and the employees are nice, but the burgers are horrible! They don't taste flame broiled at all. I ordered a baconater last week and it came with 3 . Inch skinny straps of bacon. Like all 3 pieces put together would even make a full strip of bacon.
I had the mushroom burger 2 weeks ago and I was stunned at how lousy the burger patty was. The patty is the whole thing that makes Wendy's wendys
Atmosphere: 4
Food: 1
Service: 4
Food was fine, the kid was a bit curt on the mic when taking the order but nothing to cry about.
Food: 5
Service: 3
Lol it was only the drive up window but still good burgers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
It's a Wendy's.
Atmosphere: 5
Food: 5
Service: 5
I used to stop here once a week on my route for work and I haven't been in about a month and I'm not sure what happened but it feels like the employees customer service has gone down cashiers give you that "what's up bro" vibe instead of welcome to wendy's not sure if the kid was stoned or what but I had to spell my name 5 times before he understood me
Atmosphere: 4
Food: 3
Service: 2
This particular Wendy's is horrible. The last three orders have had either something missing or not correctly made to order. Do they intentionally hire dumb people that cannot read a simple order on a screen? Seems so. The same bunch of kids are always working and too busy screwing around with each other instead of paying attention to customer service. No more. I will drive the extra distance if I need to have a fast food fix.
Atmosphere: 1
Food: 1
Service: 1
Good fast food check order before leaving
Atmosphere: 4
Food: 4
Service: 4
My favorite junk food place!
Atmosphere: 5
Food: 5
Service: 5
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