If I could give this a Zero I would! Food and drinks were the worst I've had in a long time. Female bartender made terrible drinks, sugar rim was a sloppy mess that dripped down side of glass, not sure what recipe she used and it was barely cold. Worst was her eating chips out of a Bag and licking her fingers and then continuing to make drinks for customers. Really gross. Food was so awful and COLD we didn't eat half of it- flatbread, cauliflower, wings. I do not recommend this hotel and absolutely not the bar or its food.
Portland Metro Records
Fantastic and fun atmosphere. Great cocktails plus free pool.
Atmosphere: 5
Food: 5
Service: 5
Emily B.
Went with friends for coctails to give this place a try. I ordered a dirty martini with little to no vermouth. I saw the bartender pour the vermouth and right away knew this was going to be a horrible martini. I made a comment when I saw the poor and she responded that she hardly poured any. Needless to say, the martini sat undrank and I wasn't offered a new drink. My friend ordered a whisky and soda......she added lemon juice and something else to his very basic drink. Needless to say, his was also left untouched. Sadly we won't be back.....such a bummer because this bar is just down the road.
patricialS3705CB
I stayed at Aloft with a group of colleagues for business. I have health issues and Angela Jay and the rest of the staff took care of my every need ! I would definitely come back with my family for another stay. Room service was daily and the restaurant didn’t close until very late. Great place to unwind after a hectic day!
349clarizag
Rented one of the Exchange Rooms they have for birthdays and wedding anniversary celebration with family and friends. Room, tables, and chairs, were all clean and in very good condition, and with built in sound system and TV that can be used for hosting any program. We were also able to put decorations even before our reserved time since the room was available. Lots of parking spaces. The choices for the catering dinner were all great. We had the Polynesian dinner menu served to our guests. Guests were delighted with the food especially the kalua pork, the beef with ginger sauce, and the rum cake. Best of all is we were able to request from the Chef to have the food to be gluten-free (except for the cake). The Sales Director was easy to work with and was generous with all our special requests. Overall experience was excellent and definitely recommended for hosting any special events.
V7288RNjohnm
Our company held a seminar at this location, and our experience was unparalleled. Jay was incredible and made sure we had everything we could possible need. Overall the hotel and staff have an incredibly warm, and welcoming attitude. We are very impressed and glad to have spent time at this property the experience has been like no other.
ChristinaRae
I had high hopes for this hotel. I am a Marriott Bonvoy member and have yet to find a good hotel in the brand. I do keep trying, though. This hotel only has two things going for it: the people who work there (at least everyone we interacted with) are exceptional and there is complimentary parking (including covered and handicapped parking). James, the employee we interacted with the most, provided excellent customer service with patience and kindness. The location of the hotel is decent as there are a lot of places nearby to eat and shop. Getting to Portland (or Beaverton) is easy and quick. There is a nice view of a park if your room is on the front side of the hotel. In almost every way, the way the hotel is designed and laid out is awkward. It's like whoever designed the place has never stayed in a hotel or understands how people navigate through a hotel when staying there. Who puts the main entrance on the opposite side of the parking? You either have to walk around the building to the front door to enter the lobby or use the phone by the back door to be let into the hotel and go up to the lobby to check-in. Who designs these ADA rooms and believes physically disabled people can actual function easily and safely within them? Do not stay here if you are physically disabled, especially if you use a wheelchair. The accessibility within the rooms is nearly non-existent. As is typical of all hotel rooms that claim to be accessible, they put some bars on the walls and have a roll in shower and consider it all good. It was not all good. I was staying in the hotel because I had doctors appointments. By the end of the stay (4 nights) I was exhausted and in extreme physical pain. We arrived and were sent up to a room on the 2nd floor and the room was full of bags of dirty linens and garbage and was not clean or ready for us. So we went back downstairs and the staff was extremely confused until they said "oh, you booked that a long time ago" (I had called to confirm my arrival the day before) and "that room is not available because we've had a leak." We were eventually sent up to a room on the 4th floor (remember I am in a wheelchair, so if there's a fire, there is no way for me to exit the building and will have to rely on someone helping to get me out of the building). The room is almost impossible to navigate in a wheelchair (especially around the beds). They lowered sections in the closet to be able to hang your coat and other items while sitting in your wheelchair are too low - so anything hung rests on the bottom of the closet floor. There is a huge bowl sink so trying to wash your hands while in wheelchair is awkward and difficult. The beds are uncomfortable and lumpy and the pillows are absurd (so soft and formless) they can barely be called pillows. The lighting for the room is inadequate and requires going by the door to turn the lights on and off (not ideal for someone who is disabled, especially in the middle of the night when going to the bathroom. Our room did not have the bench in the roll in shower, so they put a small bath chair in the shower. If the bench had been in the shower, it is in a position where the hand held shower head is in front of you, while the soap/shampoo/conditioner they provide on the wall is behind you. At least when I showered the water did not run all over the entire bathroom floor. The bars by the toilet are substantial (thankfully) and allowed me to use the toilet safely and without hurting myself. If there is no one coming and going in the hallway or staying in the room above you, the room is quiet. If not, you will hear every sound of people coming and going and every step the person above you takes. The food we got from the restaurant was inedible. It was old and cold and expensive. We didn't eat 95% of it. It went in the garbage. The menu they have on the internet does not exist in the actual hotel. How do you make a grilled cheese sandwich so badly it can't be consumed? Due to the room snafu at our check-in they offered us a free breakfa
johnpaulf250
First time staying here with my family and I have nothing but good things to say about the hotel and the staff who helped us. Rooms and lobby were tiddy, clean, and well stocked. The general vibe of the hotel was chill and welcoming. Will definitely stay here again. I was able to meat the Angela, Marilyn, and Jay, the managers of the hotel, and all were super friendly. A special shout out to all the front desk staff who were all incredible and helped my family despite being older. Their names were Sarah, Charlotte, James, Meleane, and Cesar, so if you see them, you'll be well taken care of! Hope to be back soon!
292athenaj
We recently traveled with a youth sports group and this was an awesome place for a group to stay! The rooms are great, they have a wonderful fire pit area and a bar! The breakfast bags included were nice too.
kevenc333
I have been coming here for business since 2021 and this has become my go-to hotel for myself and my colleagues. The hotel is modern, clean, and comfortable. The rooms are very large and the beds are comfortable. Large desk area for working, and the mini Marshall bluetooth speakers are a cool touch for playing your own music. The onsite gym is great for getting a workout in, with dumbells up to 50 lbs, a cable machine, and cardio equipment. Great lobby area for hanging out or collaborating with colleagues. Also, the hotel is a quick walk to Insomnia Coffee which is a great spot for coffee, breakfast, or just to hang out. On my latest trip, I used the business meeting rooms. The room were great with good modern equipment (TV/monitor with integrated speaker). Jay helped us book the room at the last minute. He was fantastic to work with and was a super friendly host. Thank you!
I didn't stay here, I just organized for a large corporate event to stay - and with the stress and back and forth of many individuals canceling and adding and subtracting days weekly for months leading up, I had the BEST customer service experience with Jay. He was quick to respond and very helpful and friendly. Our hotel-goers had no complaints themselves, either!
AnalizaG12
Jay and his team are fantastic. Shout out to Cesar for going above and beyond and his kindness. I feel safe here and at home. I travel with two service dogs and they are accommodating and understanding.
Tiffannie M.
Great atmosphere--drinks were great --bartender had great recommendations. Not very busy but we were ok with that. My friend and I took our drinks out onto relaxing the patio and played board games thar were available to chose from.
Peggy721_52
This was a great hotel in a great location. Never stayed at an Aloft Hotel before and we were very impressed. Room was large with two king sized beds. Hillsboro is a great location outside Portland with lots of restaurants and shopping in the area. Hotel has a food area for carry out but prices seemed high. Also a bar that offered small plates but had limited hours so it was nice to have so many restaurant options in the area. This Aloft was in a great neighborhood, very clean and front desk staff very helpful and friendly. Beds and pillows were the best! Only downside was the bathroom area. Toilet and shower were in a separate room with no separate light; you had to turn the one switch that lit the vanity area and shower/toilet area. The vanity had round raised sink which is awful in my opinion but seems to be the trend in décor these days.
StarlaHouff
A large group of our family was in town for my son's wedding. As mother of the groom, I needed space to comfortably get ready. Jay made it easy. He was beyond helpful, caring, and attentive to my/our needs. If he was unable to fulfill our original requests, he made up for it by offering something even better. Jay definitely put the finishing touches on our weekend to make it perfect and followed up with us at the end of our stay to be sure everything went well over the weekend. You'll find the staff helpful and pleasant. Late nights on the patio with an attentive bartender was a nice way to wind down our evenings. Jay's rooms are clean and EXTREMELY comfortable. The air conditioning was great with a wall control rather than unit control. Our rooms were perfect temperature during a very hot weekend in Portland. Everything you need is provided for enjoying the large walk in showers. Food from the bar was very good. Loved the hummus platter! For breakfast, they have everything you need to grab a quick bite on your way out the door. Other comments complain of the prices of the breakfast items. Honestly the prices are not bad. The breakfast is there for convenience and convenience costs a little more no matter where you are. The property offers free parking with some available garage parking that is also free. There is a beautiful park across the street as well. I would highly recommend choosing Aloft as your next stay in the Beaverton Hillsboro area. I know I'll be back! Thank you to Jay and all his staff. You have a wonderful hotel!
If I could give this a Zero I would! Food and drinks were the worst I've had in a long time. Female bartender made terrible drinks, sugar rim was a sloppy mess that dripped down side of glass, not sure what recipe she used and it was barely cold. Worst was her eating chips out of a Bag and licking her fingers and then continuing to make drinks for customers. Really gross. Food was so awful and COLD we didn't eat half of it- flatbread, cauliflower, wings. I do not recommend this hotel and absolutely not the bar or its food.
Fantastic and fun atmosphere. Great cocktails plus free pool.
Atmosphere: 5
Food: 5
Service: 5
Went with friends for coctails to give this place a try. I ordered a dirty martini with little to no vermouth. I saw the bartender pour the vermouth and right away knew this was going to be a horrible martini. I made a comment when I saw the poor and she responded that she hardly poured any. Needless to say, the martini sat undrank and I wasn't offered a new drink. My friend ordered a whisky and soda......she added lemon juice and something else to his very basic drink. Needless to say, his was also left untouched. Sadly we won't be back.....such a bummer because this bar is just down the road.
I stayed at Aloft with a group of colleagues for business. I have health issues and Angela Jay and the rest of the staff took care of my every need ! I would definitely come back with my family for another stay. Room service was daily and the restaurant didn’t close until very late. Great place to unwind after a hectic day!
Rented one of the Exchange Rooms they have for birthdays and wedding anniversary celebration with family and friends. Room, tables, and chairs, were all clean and in very good condition, and with built in sound system and TV that can be used for hosting any program. We were also able to put decorations even before our reserved time since the room was available. Lots of parking spaces. The choices for the catering dinner were all great. We had the Polynesian dinner menu served to our guests. Guests were delighted with the food especially the kalua pork, the beef with ginger sauce, and the rum cake. Best of all is we were able to request from the Chef to have the food to be gluten-free (except for the cake). The Sales Director was easy to work with and was generous with all our special requests. Overall experience was excellent and definitely recommended for hosting any special events.
Our company held a seminar at this location, and our experience was unparalleled. Jay was incredible and made sure we had everything we could possible need. Overall the hotel and staff have an incredibly warm, and welcoming attitude. We are very impressed and glad to have spent time at this property the experience has been like no other.
I had high hopes for this hotel. I am a Marriott Bonvoy member and have yet to find a good hotel in the brand. I do keep trying, though. This hotel only has two things going for it: the people who work there (at least everyone we interacted with) are exceptional and there is complimentary parking (including covered and handicapped parking). James, the employee we interacted with the most, provided excellent customer service with patience and kindness. The location of the hotel is decent as there are a lot of places nearby to eat and shop. Getting to Portland (or Beaverton) is easy and quick. There is a nice view of a park if your room is on the front side of the hotel. In almost every way, the way the hotel is designed and laid out is awkward. It's like whoever designed the place has never stayed in a hotel or understands how people navigate through a hotel when staying there. Who puts the main entrance on the opposite side of the parking? You either have to walk around the building to the front door to enter the lobby or use the phone by the back door to be let into the hotel and go up to the lobby to check-in. Who designs these ADA rooms and believes physically disabled people can actual function easily and safely within them? Do not stay here if you are physically disabled, especially if you use a wheelchair. The accessibility within the rooms is nearly non-existent. As is typical of all hotel rooms that claim to be accessible, they put some bars on the walls and have a roll in shower and consider it all good. It was not all good. I was staying in the hotel because I had doctors appointments. By the end of the stay (4 nights) I was exhausted and in extreme physical pain. We arrived and were sent up to a room on the 2nd floor and the room was full of bags of dirty linens and garbage and was not clean or ready for us. So we went back downstairs and the staff was extremely confused until they said "oh, you booked that a long time ago" (I had called to confirm my arrival the day before) and "that room is not available because we've had a leak." We were eventually sent up to a room on the 4th floor (remember I am in a wheelchair, so if there's a fire, there is no way for me to exit the building and will have to rely on someone helping to get me out of the building). The room is almost impossible to navigate in a wheelchair (especially around the beds). They lowered sections in the closet to be able to hang your coat and other items while sitting in your wheelchair are too low - so anything hung rests on the bottom of the closet floor. There is a huge bowl sink so trying to wash your hands while in wheelchair is awkward and difficult. The beds are uncomfortable and lumpy and the pillows are absurd (so soft and formless) they can barely be called pillows. The lighting for the room is inadequate and requires going by the door to turn the lights on and off (not ideal for someone who is disabled, especially in the middle of the night when going to the bathroom. Our room did not have the bench in the roll in shower, so they put a small bath chair in the shower. If the bench had been in the shower, it is in a position where the hand held shower head is in front of you, while the soap/shampoo/conditioner they provide on the wall is behind you. At least when I showered the water did not run all over the entire bathroom floor. The bars by the toilet are substantial (thankfully) and allowed me to use the toilet safely and without hurting myself. If there is no one coming and going in the hallway or staying in the room above you, the room is quiet. If not, you will hear every sound of people coming and going and every step the person above you takes. The food we got from the restaurant was inedible. It was old and cold and expensive. We didn't eat 95% of it. It went in the garbage. The menu they have on the internet does not exist in the actual hotel. How do you make a grilled cheese sandwich so badly it can't be consumed? Due to the room snafu at our check-in they offered us a free breakfa
First time staying here with my family and I have nothing but good things to say about the hotel and the staff who helped us. Rooms and lobby were tiddy, clean, and well stocked. The general vibe of the hotel was chill and welcoming. Will definitely stay here again. I was able to meat the Angela, Marilyn, and Jay, the managers of the hotel, and all were super friendly. A special shout out to all the front desk staff who were all incredible and helped my family despite being older. Their names were Sarah, Charlotte, James, Meleane, and Cesar, so if you see them, you'll be well taken care of! Hope to be back soon!
We recently traveled with a youth sports group and this was an awesome place for a group to stay! The rooms are great, they have a wonderful fire pit area and a bar! The breakfast bags included were nice too.
I have been coming here for business since 2021 and this has become my go-to hotel for myself and my colleagues. The hotel is modern, clean, and comfortable. The rooms are very large and the beds are comfortable. Large desk area for working, and the mini Marshall bluetooth speakers are a cool touch for playing your own music. The onsite gym is great for getting a workout in, with dumbells up to 50 lbs, a cable machine, and cardio equipment. Great lobby area for hanging out or collaborating with colleagues. Also, the hotel is a quick walk to Insomnia Coffee which is a great spot for coffee, breakfast, or just to hang out. On my latest trip, I used the business meeting rooms. The room were great with good modern equipment (TV/monitor with integrated speaker). Jay helped us book the room at the last minute. He was fantastic to work with and was a super friendly host. Thank you!
Restaurantji Recommends
I didn't stay here, I just organized for a large corporate event to stay - and with the stress and back and forth of many individuals canceling and adding and subtracting days weekly for months leading up, I had the BEST customer service experience with Jay. He was quick to respond and very helpful and friendly. Our hotel-goers had no complaints themselves, either!
Jay and his team are fantastic. Shout out to Cesar for going above and beyond and his kindness. I feel safe here and at home. I travel with two service dogs and they are accommodating and understanding.
Great atmosphere--drinks were great --bartender had great recommendations. Not very busy but we were ok with that. My friend and I took our drinks out onto relaxing the patio and played board games thar were available to chose from.
This was a great hotel in a great location. Never stayed at an Aloft Hotel before and we were very impressed. Room was large with two king sized beds. Hillsboro is a great location outside Portland with lots of restaurants and shopping in the area. Hotel has a food area for carry out but prices seemed high. Also a bar that offered small plates but had limited hours so it was nice to have so many restaurant options in the area. This Aloft was in a great neighborhood, very clean and front desk staff very helpful and friendly. Beds and pillows were the best! Only downside was the bathroom area. Toilet and shower were in a separate room with no separate light; you had to turn the one switch that lit the vanity area and shower/toilet area. The vanity had round raised sink which is awful in my opinion but seems to be the trend in décor these days.
A large group of our family was in town for my son's wedding. As mother of the groom, I needed space to comfortably get ready. Jay made it easy. He was beyond helpful, caring, and attentive to my/our needs. If he was unable to fulfill our original requests, he made up for it by offering something even better. Jay definitely put the finishing touches on our weekend to make it perfect and followed up with us at the end of our stay to be sure everything went well over the weekend. You'll find the staff helpful and pleasant. Late nights on the patio with an attentive bartender was a nice way to wind down our evenings. Jay's rooms are clean and EXTREMELY comfortable. The air conditioning was great with a wall control rather than unit control. Our rooms were perfect temperature during a very hot weekend in Portland. Everything you need is provided for enjoying the large walk in showers. Food from the bar was very good. Loved the hummus platter! For breakfast, they have everything you need to grab a quick bite on your way out the door. Other comments complain of the prices of the breakfast items. Honestly the prices are not bad. The breakfast is there for convenience and convenience costs a little more no matter where you are. The property offers free parking with some available garage parking that is also free. There is a beautiful park across the street as well. I would highly recommend choosing Aloft as your next stay in the Beaverton Hillsboro area. I know I'll be back! Thank you to Jay and all his staff. You have a wonderful hotel!