Romeo Gelato
603 Portway Ave, Hood River
(971) 343-1766
Recent Reviews
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Romeo Gelato is one of the best parts of visiting Hood River. The perfect addition to a day by the river. Their flavors are spectacular and I can’t recommend them enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
OMG!! The lemon sorbetto is like eating a lemon meringue pie. Delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Yummy ice cream and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato, Raspberry Lime
The best ice cream I tried. Pistachio flavour is heavenly delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato, Raspberry Lime
Great location at the park. Gelato very average and very pricey for what you get.
Atmosphere: 4
Food: 2
Service: 3
Great service great gelato
Atmosphere: 5
Food: 5
Service: 5
Awful and rude service (middle aged lady with brown hair) and gelato is ok
Very discerning about my frozen desserts and this was exceptional-level gelato and sorbetto.
Great location and flavors, but absolutely absurd pricing. $6.75 for a “Little” scoop in a tiny cup? It’s not just slightly expensive or pricey, but seriously absurd. Thanks for taking the fun out of getting the kids a cool treat on a hot day. This place makes me sad for the future of childhoods.
Atmosphere: 4
Food: 4
Service: 3
The gelato was not worth the problematic customer service. The server was rude to my wife (twice), kinder to me, and then, after she noticed we were together, less rude to my wife. We are a bi-racial couple and, perhaps it goes without saying, I am white.
Service: 1
Restaurantji Recommends
My wife and I are from out of town (visiting for a wedding) and decided to stop here after taking a walk on the waterfront. I’d never had gelato before so I was looking forward to trying it. I’ll cut to the chase and say that the customer service I received was terrible.
I approached the counter first, shared that I was deciding between two flavors, and asked if I could try the two. The woman helping me sighed and shared that I could taste just one or two as though I was trying to get away with getting my helping of gelato for free. When I asked if the flavor she handed me first was pistachio, she curtly corrected me and shared that it was banana. I chalked it up to a possible misunderstanding (or maybe someone being tired at the end of a long day) so I turned to my wife and asked her to go ahead while I decided.
My wife, who happens to be white (I’m Black) went to order next and the woman’s tone and affect changed immediately. When she came back to me to take my order, she was much kinder. I’d hate to think that her initial treatment of me had anything to do with my being a person of color and her change in tone having to do with us being together; however, it was how I was left feeling in the moment. Unfortunately, the review another person left regarding customer service here leads me to believe that my instincts were right.
Decent gelato, awful service. You’d think/hope that negative reviews around poor service might inspire change, but that doesn’t seem to be the case. In any, I thought it helpful to leave the review so that others think twice before patronizing this shop.
Regardless of the reason for the poor service, I’ll echo the sentiments of the person of color who left the review about a year ago: Do better.
Atmosphere: 3
Food: 3
Service: 1
Good ice cream fair prices! Nice dessert after a great meal.
Atmosphere: 5
Food: 5
Drowned ?
Delicious gelato. Try the affogato!
Atmosphere: 5
Food: 5
Service: 5
Best dessert around, salted caramel affogato and peach sorbetto are highlights.
Great spot in the shade, misters are a nice touch on hot days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Affogato with Salted Caramel
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