I live near this particular bk and it is a shining example of a really poorly run and extremely frustrating BK. The drive thru workers pay no attention to any customization even if you are the only customer in line. The managers don't respond to complaints and they even run out of diet soda. No wonder the place is always empty
Atmosphere: 2
Food: 2
Service: 1
karen
great food
Atmosphere: 1
Food: 1
Service: 1
Nancy Boaz
The french toast sticks were very good.
Atmosphere: 5
Food: 5
Service: 5
emilio paz
Me and my mom came in tonight with a big Krabby patty meal order (7 total, also two orders of nuggets ). The staff was so friendly and helpful for us. Not a single item was forgotten, and they answered all my many questions. Very thankful and pleased with the hard working employees :) .
Atmosphere: 5
Food: 5
Service: 5
Cynthia Rivera
Every time i come here, i never fully get what i order. Today has been the worst yet, i ordered a whopper meal, medium with no tomato and add cheese and some ranch on the side. I got no ranch, no cheese, and for some reason got jalapenos added on my burger. was already having a bad day, and this made the rest of it worse.
Quincey Bissonnett
Just spent around a half hour in the drive-in for burger, fries, and onion rings all for them to be all soggy and gross. Don't think I'll be back in a bit.
Atmosphere: 2
Food: 3
Service: 1
Kimberly Bouvia
Just went to Burger King and ordered fries, onion rings and chicken nuggets with dipping sauce. They didn't give me my onion rings or the dipping sauce. Definitely check your order before you leave. I tried to call them....no answer.
Alan Dominguez
Always clean lobby and great customer service 👌
Atmosphere: 4
Food: 5
Service: 5
Tatyana Alagoz
My husband went Burger king of river rd. Today to order 2 whoppers jrs. Large fries off rewards. 2 rodeo cheese burgers. 2 kids meals. And mozzarella sticks. Because our daughter wanted mozzarella sticks. We drove although way back to our house. Sat everyone down to realize mozzarella sticks were missing. My daughter was upset. I called Burger king to tell them they have forgotten mozzarella sticks, the lady was extremely rude on the phone her name is marrisa. I told her the order she said we didnt pay for the mozzarella sticks. I told her ok I understand but we told the guy taken our order when we came there the first time he is the one who didnt charge it. So I went over there drove although way back to tell them in the drive through machine that they have not put the mozzarella sticks that my husband have ordered. And at first it was that young guy who took my husband's order the first time. When marrisa heard it was about the mozzarella sticks she took over the inner come and told me I had to pay for it because they on there end didnt charge it when my husband did infact orderd it. Marrisa was very rude and unprofessional. I will not be going there again.
John Estrada
Good service and clean lobby, ⭐️⭐️⭐️⭐️⭐️ recommend
Came for national Burger Day & the manager Monica wasn’t willing to help me at all with the coupons for food. Went inside and was completely ignored by her. I’ve worked customer service before, no need to be salty just because you’re stressed.
We are Crazy people
The drive through lady was rude, messed up our order and rolled her eyes at my husband when trying to get our food fixed. She shut the drive through window in our face when trying to talk to her about drinks.
Atmosphere: 1
Food: 1
Service: 1
Allan Kline
High prices mediocre service cold Fry's 17$+ per meal is ridiculous I won't eat there again
Atmosphere: 2
Food: 2
Service: 2
Misty Barlow-Eriksen
The only thing I've marked them down for was getting rid of the fry sauce . Everything else was great.
I live near this particular bk and it is a shining example of a really poorly run and extremely frustrating BK. The drive thru workers pay no attention to any customization even if you are the only customer in line. The managers don't respond to complaints and they even run out of diet soda. No wonder the place is always empty
Atmosphere: 2
Food: 2
Service: 1
great food
Atmosphere: 1
Food: 1
Service: 1
The french toast sticks were very good.
Atmosphere: 5
Food: 5
Service: 5
Me and my mom came in tonight with a big Krabby patty meal order (7 total, also two orders of nuggets ). The staff was so friendly and helpful for us. Not a single item was forgotten, and they answered all my many questions. Very thankful and pleased with the hard working employees :) .
Atmosphere: 5
Food: 5
Service: 5
Every time i come here, i never fully get what i order. Today has been the worst yet, i ordered a whopper meal, medium with no tomato and add cheese and some ranch on the side. I got no ranch, no cheese, and for some reason got jalapenos added on my burger. was already having a bad day, and this made the rest of it worse.
Just spent around a half hour in the drive-in for burger, fries, and onion rings all for them to be all soggy and gross. Don't think I'll be back in a bit.
Atmosphere: 2
Food: 3
Service: 1
Just went to Burger King and ordered fries, onion rings and chicken nuggets with dipping sauce. They didn't give me my onion rings or the dipping sauce. Definitely check your order before you leave. I tried to call them....no answer.
Always clean lobby and great customer service 👌
Atmosphere: 4
Food: 5
Service: 5
My husband went Burger king of river rd. Today to order 2 whoppers jrs. Large fries off rewards. 2 rodeo cheese burgers. 2 kids meals. And mozzarella sticks. Because our daughter wanted mozzarella sticks. We drove although way back to our house. Sat everyone down to realize mozzarella sticks were missing. My daughter was upset. I called Burger king to tell them they have forgotten mozzarella sticks, the lady was extremely rude on the phone her name is marrisa. I told her the order she said we didnt pay for the mozzarella sticks. I told her ok I understand but we told the guy taken our order when we came there the first time he is the one who didnt charge it. So I went over there drove although way back to tell them in the drive through machine that they have not put the mozzarella sticks that my husband have ordered. And at first it was that young guy who took my husband's order the first time. When marrisa heard it was about the mozzarella sticks she took over the inner come and told me I had to pay for it because they on there end didnt charge it when my husband did infact orderd it. Marrisa was very rude and unprofessional. I will not be going there again.
Good service and clean lobby, ⭐️⭐️⭐️⭐️⭐️ recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We didn't get any of our fries. Disappointed
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Original Chicken Sandwich
Came for national Burger Day & the manager Monica wasn’t willing to help me at all with the coupons for food. Went inside and was completely ignored by her. I’ve worked customer service before, no need to be salty just because you’re stressed.
The drive through lady was rude, messed up our order and rolled her eyes at my husband when trying to get our food fixed. She shut the drive through window in our face when trying to talk to her about drinks.
Atmosphere: 1
Food: 1
Service: 1
High prices mediocre service cold Fry's 17$+ per meal is ridiculous I won't eat there again
Atmosphere: 2
Food: 2
Service: 2
The only thing I've marked them down for was getting rid of the fry sauce . Everything else was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings
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